Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

SKU:
8518641

Customer reviews

Rating 4.5 out of 5 stars with 110437 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 110,437 reviews
  • Rated 5 out of 5 stars

    Impeccable Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Delivery. They listened to my concerns with attention and were very pleasant. They let me inspect the unit with patience and I really appreciated that. When your spending this kinda coin, nothing damaged will be coming in our home. Again I must say, the delivery was A1 and my new refrigerator was in Perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Dryer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase. Just what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very polite and was careful with my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy best ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product high servise thanks guys for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HISENSE A76K TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv specially for the price I have 3 hisense tvs all are great What stands out for me is the app availability to put whatever you want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were swift and careful, very appreciative that walk way was salted and cleared of snow. Took time to address operating procedure of new appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Delivery Service

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service was seamless. Received reminders and call on day of arrival. My appliances were in excellent condition. All connected and checked by personnel. Instructions were provided and questions answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They accurate with time and the item/box is not damage at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a good experience with Bestbuy delivery service they came and set everything up it went smooth. 15 mins they install the washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on schedule!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the purchase was completed, the geek squad arrived on president's day that afternoon. They call when there on their way just about 20min out which gives you time to remove anything from the area to replace or install the appliance. For a small fee, they'll also take your old appliance with them no hassle! Must request at checkout however.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BoxBoys, Ltd was the delivery company!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told by Salesperson Tim that the delivery company and people could handle removing a 48" refrigerator and he was 100% incorrect. These men not only damaged our custom kitchen flooring that is continous throughout our forever home, but pushed it back in!!! Who does this! Stating the refrigerator would have 2 be delivered by more men. My husband told them to bring in the new refrigerator, placed in our dining room and 2 weeks later, different 4 men came and only 2 needed to remove it and carry it out! Nothing put down on flooring the first time to protect the floor, but obviously the 2nd 4 men asked for our area rug to place under the area before once again pulling out the broken refrigerator. Now after 4 months of getting estimates sending pictures, statements, having an adjuster come and assess the damage. We wait for the delivery mens statement and they lied! Stating the never removed the old fridge, but returned and put the new refrigerator in place 2 weeks later. But they were never here! Can't make this up! Now the insurance company states they are siding with the delivery company since they are insured thru them and DENIED our claim! So who is going to fix our flooring!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home delivery service is very punctual and the staff is very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was definitely a 5 star they were generous and in time with my products and quick service explain everything to me and I learned how to use my washer and dryer very patient with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ordered a iteam Applied for a card however it says 10% off, but now it shows only 5% off first purchase that’s weird

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this Tv it’s like the actors are right in my home and the 86” makes this an even better buy! I love love love it and the nano technology is spot on!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt, courteous delivery personnel. Did a fabulous job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, professional delivery!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home delivery from Best Buy and Geek Squad! The delivery guys arrived earlier than scheduled which was great because I was excited to get the tv set up and going!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv and nice delivery I like the colors it has and the size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV Shipped

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered LG C3 77" with no issues at all. I was a bit worried about the TV being damaged during transport, but not damaged to the box and product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, fast and were on schedule. No complaints over here.

    I would recommend this to a friend