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Customer Ratings & Reviews

SKU:
8518641

Customer reviews

Rating 4.5 out of 5 stars with 110452 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 110,450 reviews
  • Rated 5 out of 5 stars

    Speedy delivery!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional! Brought my TV to the third floor with care! Called me before arriving! Dropped in in my kitchen! Very happy! They were in and out quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Professional, careful service. Worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, professional service. I’ve trusted the delivery service many times without disappointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy delivery service team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time as promised Eddie and Geraldo, the delivery crew were very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on schedule. They called with a timeline and showed up when they said they would.

    I would recommend this to a friend
  • Cons mentioned:
    Damage

    Rated 1 out of 5 stars

    Extremely dissatisfied customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst home delivery scheduling and delivery I’ve ever experienced. Don’t believe the time frame they give you because they will change it without notifying you until 12 hours before they are going to deliver. The delivery guys refused to take the washer with them when I told them I didn’t want it because it wouldn’t work when they plugged it in. Then when they left I realized my cameras and internet weren’t working because those outlets weren’t working either. I then looked behind the washer they installed and seen they broke the tiles behind it by shoving it back. So they not only broke and ruined tiles by shoving the washer in instead of waiting for the other worker to assist in lifting it into place but they also ruined the GCFI outlet that the washer plugs into which also caused the outlets that runs my cameras and internet to stop working. The reset button will not work on that outlet now even though everything worked fine when they arrived. My cameras even told me when they were there and when they were coming in twitch the washer. Now I have to contact an electrician to fix the issue. And contacting someone at BestBuy to pick up the washer or pay for damages has been a joke!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free setup.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly fast and efficent home setup of my appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STRIDE30SPT-000273

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect it’s delivered.the employers was Patience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery would have been free. I needed install. Extra cost. Damage was done. Total was $400 for special install service. Should refund but could never get a response.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered the washer and dryer earlier than expected and they were very professional. They went above and beyond my expectations. Best delivery experience ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deliver is quick easy. One time. Tbey call an let you know am try their best to work wkth you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that delivered my GE combo were very nice and did a lot of the heavy lifting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whole delivery crew was very helpful and Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional personnel.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are very professional and so friendly. They have been to my house a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85’in tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery. Very respectful and careful delivering my item all the way inside my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery & set-up experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a delivery in Myrtle Beach, SC. The guys were great. Very professional, very careful w/ my new home and very careful w/ the new appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job delivering my stove. Respect and handled with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome. They were very professional and pleasant. They did their job flawlessly and efficiently. There were no no nicks, dents or scratches on my product. I had a delivery, install and haul away in my order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new Whirlpool fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new Whirlpool fridge, with no ice maker because I don't need it. The delivery team was extremely helpful and they went to great length to set up my new fridge correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation was very professional. I would recommend Best Buy for quality products and service.

    I would recommend this to a friend