Customer Ratings & Reviews

The guys that came to my deliver and hook up my washer and dryer were very quick & efficient! They brought both appliances up to my 3rd floor apartment with no trouble and set everything up. Entire service from delivery to setup only took them about 20-30 mins!

Best Buy's home delivery service has been a mixed bag in my experience. While the convenience of having large electronics delivered to your doorstep is undeniable, there have been a few areas where the service could improve. Pros: * Convenience: The ability to have large or heavy items delivered directly to your home is a major plus, especially for those without a vehicle. * Delivery options: Best Buy offers a variety of delivery options, including standard shipping, expedited shipping, and same-day delivery in select areas. * White glove delivery: For larger items like refrigerators and washing machines, Best Buy offers white glove delivery, which includes installation and removal of old appliances. * Tracking: You can easily track your order online and receive updates on the delivery status. Cons: * Delivery windows: The delivery windows can be quite large, making it difficult to plan your day around the delivery. * Scheduling: Scheduling a delivery can sometimes be challenging, especially during peak times. * Damage: There have been reports of items arriving damaged, although this is not a common occurrence. * Fees: Best Buy charges delivery fees, which can add to the overall cost of your purchase. Overall: Best Buy's home delivery service is a convenient option for those who need to have large or heavy items delivered to their home. However, the service is not without its flaws. If you are considering using Best Buy's home delivery service, I recommend reading the fine print and being prepared for potential delays or damage.

Samsung washer and dryer. Surprisely good. Doesn’t fill up like I’m used to with other washers, but it did its job. The capacity is perfect for Cal King sheets and comforters.

Home delivery was exceptional. The guy was a professional and was receptive to our feedback of how high we wanted the TV. Bonus points for wearing shoe covers in my new home.

It’s very nice, I’m disappointed that it doesn’t have mor features pertaining to the water filter it’s just plain. There’s no night light and it’s not finger print proof! The lie I was fed. I’m glad I bought it! Everyone that see it is amazed!

The TV install was excellent. Professional service and they even set up my internet and streaming services.

We are the best and very fast do not forget to patronize us

Love this tv, I actually bought 2 for both the living room and the den. The kids love the non glare since we live on water and have lots of windows, the old tv used to glare midday. The sound iOS great and the picture is of great quality. We got this one on sale, the sales associate was shocked at the sale price, 50% off!!! I am so glad I purchased 2!!

Delivery was scheduled between 10:30 and 2:30. Driver called at 10 and said they were 20 minutes out. They installed the range and leveled it. They were in and out in less than 30 minutes. Very cordial and helpful. Very professional. Highly recommend.

Had an all in one vented dryer delivered and installed. The guys did an excellent job. Very careful with the placement and surroundings, levelled and tested the 300 lb. unit.

Tv is just the right size for my wall. Very good quality an picture. Worth the money!!

My Geek squad team delivered 18 items that day and furnished my whole house... 2 TVs plus one that already have that they put on the wall mount for me... 1 fridges plus a washer and dryer , 3 TV mounts parts fro the washer and dryer fridges TV mounts! Etc 3guys all in a great mood with a great sens of humor! Left my house clean as a when they came in! Professional installation it’s always the best way to go! The two brother from Irak prove to me why they among the best in the business! On top of this Bestbuy price undercut Lowe’s Home Depot Costco and didn’t hesitate to price match Lowe’s in my smart fridge with a screen! I will until the day I die shop only at Bestbuy for all my electronics and appliances! Spend close to $10000 maybe even more... But I warranty all of my equipment! Look at the pictures...

Very professional and courteous. My tv was installed and the area was cleaned up after. Everything completed in 1 hour.

Our TCL 85-inch Q65 QLED 4K UHD Smart TV offers an impressive blend of size, features, value and an amazing picture! Its massive 85-inch screen delivers stunning visuals with vibrant colors, picture sharpness and deep blacks, thanks to QLED technology and HDR Pro+. No need for a sound bar with built in Dolby ATMOS surround sound complete with a subwoofer. My Favorite Features: * Google TV: Easy access to a vast library of streaming apps. * 120Hz refresh rate: Delivers smooth motion for gaming and fast-paced content. * Game Accelerator: Optimizes gaming performance with low input lag. * Dolby Vision and Dolby Atmos: Supports premium audio and video formats. Best Buy had the TV available at the lowest price by far and the TV was delivered and installed within three days. I picked up a SANUS Elite - Super Slim Full-Motion TV Wall Mount which hugs the wall and still provides 20” of extension when needed. The installer sent by Best Buy was very friendly and with his helper provided quick and efficient wall mounting experience! I am impressed with the TCL 85" TV and the installation package from Best Buy was a great buy!

They were great, I would def recommend them. Fast and friendly!

Excellent service!!! I love my tv. Thank you Best Buy!!!

The delivery crew was timely, efficient, and friendly. All the things customers would want. Let them know their effort to carefully negotiate our stairway with these bulky appliances is appreciated.

Ot was great, they delivered very early about 7:30am and they installed both washer end dryer in about less than 15 minutes. Everything was left working.

Excellent home delivery! Driver and helper were both very nice and knowledgeable about setting up the refrigerator and also about the Geek Squad extended warranty.

BEST BUY is the only way to go - Great home delivery team - professional and courteous. They treated my home like it was their home! Thank you!