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Customer Ratings & Reviews

SKU:
8518641

Customer reviews

Rating 4.5 out of 5 stars with 110463 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 110,450 reviews
  • Rated 5 out of 5 stars

    Gamer1986

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service ... the product arrived on time and the service was very safe and careful, more due to the pandemic ... highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    walloven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast, the guys were very helpful. I love the wall oven!!!! The wifi feature is great you can pre heat the oven with the phone app.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Customer Serrvice, install of my life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for refund. Worst customer service experience I haver ever received. From time of enterimg home with nobody there, showing up at wrong time, destroying new cabinets, products and repeated attempts to get reimbursed for breaking Best Buy Policy and doing a sub par install that leaked everywhere. Will not support this company.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very professional upon delivery very helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Door dent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just check install on 85 yr old mother in-laws new fridge and there’s a huge dent on the front door otherwise fridge is ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived On Time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery arrived on it. No problems. Looking forward to having it installed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we were looking for in a fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and in perfect condition. My wife absolutely loves all the space and functionality of this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4K tv and I am very excited about the LG I purchased. The colors are absolutely beautiful and the sound is great. The delivery was on time and was free. I would recommend this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, they were professional and knew what they where doing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed feeling here

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the last 4 years I’ve had 5 major appliance deliveries. They all came damaged. Maybe it’s just my luck but I’m frustrated. This latest one came obviously damaged too. I bought the fridge open box and it was in good condition, took a picture in Store for proof. When it got to my house the freezer handle was bent like it fell out of the truck. Now the delivery guys were nice and told me that’s how it came from the warehouse. That may be true but ... maybe better handling is required.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Deu

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery man was humble nice gentle man.delivery was on time.online delivery call and txt let you know when nd how your delivery will deliver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Delivery team

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional team. Put my refrigerator together in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely delivery, helpful service staff that got the job done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The handle plug was messed up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was nice, but while delivery, the handle plug was messed up

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A bit frustrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the washer It was dropped off on my porch and we had to hook it up by ourselves and it didn't come with the hoses to hook it up. And the dryer we had to reschedule the delivery date for next day and something happened in that one day that caused me to wait another month to get my dryer. And it also came with no plug in it air vent tubing. So I was irritated, but the store did contact me and remained in contact offering a different dryer in place of this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super efficient. They called ahead to let me know they were 5min away which was nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase of the year

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible image, the whole family is enjoying it. Movie night just got better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services and customer care. Will use it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was delivered and installed in a couple of days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was seamless. They dropped it off in my room!

    I would recommend this to a friend