Customer Ratings & Reviews
- SKU:
- 8518641
Customer reviews
Rating 4.5 out of 5 stars with 110494 reviews
(110,494 customer reviews)Rating by feature
- Service4.6
Rating 4.6 out of 5 stars
- Professionalism4.6
Rating 4.6 out of 5 stars
- Expertise4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Crooks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They where more concerned if the TV I was returning worked I feel they resoled it to some else
No, I would not recommend this to a friendRated 1 out of 5 stars
Never again would I purchase from Bestbuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worst experience I had ever in my entire life.
No, I would not recommend this to a friendRated 1 out of 5 stars
Damaged TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Tv arrived damaged, wanted to wheel it in on a doly on hand scrapped hardwood floors. Then seemed irritated that we wanted them to not wear shoes. Overall disappointed as we seen tv was damaged.
No, I would not recommend this to a friendRated 1 out of 5 stars
Drivers don’t know how to drive.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theses guys ran over my grass two times tore it up. And left the packaging garbage behind some was left on top of my dryer and some outside.
No, I would not recommend this to a friendRated 1 out of 5 stars
Damaged item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item arrived damaged. Installers conveniently did not take the picture of damaged dryer. Best Buy offered to exchange instead of compensate. Inconvenience to say the least. Done with Best Buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am super disappointed at the fact that I was told this item was inspected before delivery however, how could you not catch the scratches on the handles? Please let me know what we can do about this.
No, I would not recommend this to a friendRated 1 out of 5 stars
They dented our washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FSA dented the top of our washer and said they would replace it, took a picture and never did anything. Now we are out of the time to have it replaced because they didn’t do anything with sending in the damages.
No, I would not recommend this to a friendRated 1 out of 5 stars
Passing used TVs as New
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy delivered an opened damaged box as 'new'. It is insulting that this TV is even in my house and that the delivery folks passed it off as new and didn't take it back.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Damaged my wooden stairs. Was told that someone would call me back to schedule a repair. So far, nothing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Send wrong items and take no responsibility
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent wrong thing and cost me $120 with my appliance install guy
No, I would not recommend this to a friendRated 1 out of 5 stars
Scratched inside, smeared with door lubricant
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would've been a 5-star review if the workers didn't scratch the inside of this fridge while delivering, while smearing it all with the door lubricant.
No, I would not recommend this to a friendRated 1 out of 5 stars
Product dented
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a washer a couple months ago. And the lid was dented. Now got this dryer delivered and corner is dented. Don’t think Best Buy name is being lived up to. Will need to start sourcing appliances else where
No, I would not recommend this to a friendRated 1 out of 5 stars
ABSOLUTELY HORRIBLE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible. I had a hard enough time having to swap my existing out because it was a lemon. Delivery folks not only scratched a newly renovated wall, they broke the sheet rock under.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad delivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped my tv on floor sideways and they ignored me.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ordered new item, received an open box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box arrived open when it says “do not open”. I ordered a new item so this is very disappointing. Now I have to drive to the BestBuy store to return it which seems unreasonable.
No, I would not recommend this to a friendRated 1 out of 5 stars
Trash TV don’t buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally a trash TV do not buy went out in two months
No, I would not recommend this to a friendRated 1 out of 5 stars
My floor
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The home delivery was horrible. The worker ruined my floor and stay have not finished my claim.
No, I would not recommend this to a friendRated 1 out of 5 stars
DAMAGED FLOOR BY ON TIME DELIVERY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT LET ON TIME DELIVERY IN YOUR HOME ! They damaged my floor and now waiting game to get my claim paid for the damage they did
No, I would not recommend this to a friendRated 1 out of 5 stars
Door Rust!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door is literally rusting in a year and a half of this fridge being in the inside of my house.
No, I would not recommend this to a friendRated 1 out of 5 stars
bad installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dryer installation is really bad. dryer does not work. it turns out the wire is not attached to dryer terminal. and also the strain relief is not installed.
No, I would not recommend this to a friend
