Customer Ratings & Reviews
- SKU:
- 8518641
Customer reviews
Rating 4.5 out of 5 stars with 110495 reviews
(110,495 customer reviews)Rating by feature
- Service4.6
Rating 4.6 out of 5 stars
- Professionalism4.6
Rating 4.6 out of 5 stars
- Expertise4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Delivered broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered broken, and they couldn't take it back until they had another pickup and replacement number which took 4 more days. Frustrated but resolved.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ices Up
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The beverage cooler ices up and we have to unplug the unit once a week to defrost.
I would recommend this to a friendRated 1 out of 5 stars
Damaged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second unit delivered, this is also damaged, see pictures.
No, I would not recommend this to a friendRated 1 out of 5 stars
Faulty TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my TV in February, it’s only middle of May and the screen is already burnt out on one side.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dissappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed - all they did was put the microwave in my kitchen. No installation - no haul away of old microwave
No, I would not recommend this to a friendRated 1 out of 5 stars
Great wash machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad delivery, lthe wash machine was outside in the rain, And left it inside the house wet and dirty.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst service ever.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy home delivery is the single worst service I’ve ever used. I will never purchase from Best Buy again
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service. They will argue with you, falsely claim they stopped by, and then just leave you hanging.
No, I would not recommend this to a friendRated 1 out of 5 stars
Smashed refrigerator, they obviodly dropped its e
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They wouldnt stay while I opened the box, very rude. I finally opened box and the refridgerator eas smashed on the end.
No, I would not recommend this to a friendRated 1 out of 5 stars
Damaged my brand new house
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ruined my brand new home and nothing has been done about it
No, I would not recommend this to a friend- Pros mentioned:Delivery speed, Overall performance, Timeliness
Rated 5 out of 5 stars
Quick efficient delivery and installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery driver communicated when he was almost at the house. Installation was quick and efficient. They were very nice and professional. I would recommend!
I would recommend this to a friend Rated 1 out of 5 stars
Installation services not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item dropped down a flight of stairs and no response or follow up
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not supposed to lay product on its side. They carried it wrong
No, I would not recommend this to a friendRated 1 out of 5 stars
Dent on oven door
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven delivered with a dent on the door. Difficult to catch the arm of the oven door
No, I would not recommend this to a friend- Pros mentioned:Delivery speed, Overall performance
Rated 5 out of 5 stars
Delivery service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and quality delivery. They moved it inside and were extremly friendly.
I would recommend this to a friend Rated 1 out of 5 stars
Damaged freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer was unboxed to find it all dented up. Nobody has offered any kind of assistance after the sale.
No, I would not recommend this to a friendRated 1 out of 5 stars
Refused to take downstairs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys refused to take the treadmill downstairs so I had to do it myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Damaged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged frig bring into my home. Did not even say they did it, like they trying to hide it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible Delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have taken a big chunk out of my brand new hardwood floors. Also, damaged my wall.
No, I would not recommend this to a friendRated 1 out of 5 stars
Black Friday Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pixels going out in one year and black shadow on display. Don’t buy Black Friday specials.
No, I would not recommend this to a friend
