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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110494 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 110,494 reviews
  • Rated 1 out of 5 stars

    FOOLTWICE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove arrived dented. Refrigerator busted. Indifferent customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thesquadsucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are not best buy top guys at all they dont deserves to work for best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front panel was broken. I'm very sad. I’ll return soon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dented the front of the machine and scratched the side carrying up the stairs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivered damaged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacked TV and screen was damaged. Now need to put old screen back and pack up damaged NEW TV

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our stove came with the damage in the right size All down

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damage appliance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you check for damages upon delivery of your appliances!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lack of service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered, was suppose to be installed and was not. Horrible service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys broke the power cord by dragging it under the refrigerator

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service lost item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No received anything this package was in the street bad service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys put a dent in it when they delivered it:(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Range Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke the front door seal while delivering the stove

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They suck I believe they drop my tv box was in poor condition

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cracked screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived cracked. Will update if they decide to replace the unit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped the tv. Dragged it through the mud. Stained my carpet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged Merchandise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Merchandise was Damaged , Deep Scratches and Dents .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Whirlpool washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Washer sounds like a airplane turbine when spinning.The motor must be really good because it really takes off. I feel like the dryer could dry a little better when drying my comforter but it does good with clothes. All in all I am satisfied so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer came damaged! It came with a dent in the front!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The old oven door breaking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys made the old oven door damaging and glass breaking

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easiest thing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came to drop off my new tv and pick up my old tv. They took great care with my new tv and placed it in the room I requested. Easiest delivery option and had no problems with the new tv once I took it out

    I would recommend this to a friend
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