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Customer Ratings & Reviews

SKU:
8518641

Customer reviews

Rating 4.5 out of 5 stars with 110060 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 110,060 reviews
  • Pros mentioned:
    Timeliness

    Rated 4 out of 5 stars

    Delivery of our new refrigerator was memorable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a professional experience with the personable young duo that delivered and placed our new Insignia refrigerator into a space just large enough to accommodate it. They took pride in their ability to make it all a pleasurable experience for us!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Deliveries

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys were very friendly and measured to make sure everything worked. They even wiped the bottom of shoes before stepping inside my home. Very professional!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Purchase Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is absolutely fabulous! Great picture, sound and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great massage chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is amazing, for the price it has all the others that cost over a grand more. Only thing is it doesn’t have a fancy tablet like control screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    KitchenAid® 30" Combination Microwave Wall Ovens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Best Buy online purchase. Terrific customer communication. Excellent delivery & installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display quality and a reasonable price for its size. It feels like a tablet, and the Google TV option is a plus since I’m an Android user.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an 85 inch TV so obviously too heavy for me to bring home so I opted for the home delivery. They were very proficient and did a good job. They were respectful of the house and very friendly ,so I would recommend them .I put the TV up myself with the help of my grandson but if you need the geek squad help, they are a good source of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viewing EXCELLENCE BY INSIGNIA ❣️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orlando delivered our Insignia masterpiece with much care !! He was professional and patient! We thank you so very much Orlando ! It's not often we encounter people like you in this day & time with a polite and unforgettable, charismatic and a most pleasant and respectful disposition ❣️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast! My house is so hard to get huge pieces of furniture in and these people dod it woth ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job delivering parked it in front of the house, which was a little bit annoying, but they were professional. They dropped off the stove in a professional manner. And left as soon as they were done. They took any trash that was left behind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When getting it delivered I was happy with the team that came by they made sure to call and message prior. So delivery was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew was timely, efficient, and friendly. All the things customers would want. Let them know their effort to carefully negotiate our stairway with these bulky appliances is appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy home delivery is simply amazing. The technicians were very gentle with bringing the items in and play some exactly where I asked. I'm very happy about my delivery. Thanks, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy TV Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery driver called ahead to say he was on the way and showed up on time. He was nice and courteous. Overall great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Fast friendly service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and friendly delivery guys brought it right in the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy delivery drivers x 4 Huge hugs and thank U

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we purchased many items for our new home recently. •A Bella pro series fryer • 2 refrigerators from Insignia yup 2! • and a washer and dryer + all the attachments + steam hose + became new BestBuy Membership owners! About to buy a playstation 5 with all the bells & whistles too, coming soon for Christmas! The delivery drivers on two separate occasions delivered to our door and then went the extra mile by extending their help beyond our belief! So friendly, so helpful and their willingness to carry everything up the flight of stairs for us elderly and some not as strong! We admire all their work and know they deserve a whole lot more than a simple fee thank you’s.! I hope bestbuy rewards them to the max this Holiday! Thank You for making our Christmas a blessed one! Merry Christmas and Happy New Year Best buy and all your dedicated to customers cheerful hearts Employees ! Also thank you for connecting our washer and dryer so fast! Remarkably sensational job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be aware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you tell the crew you are a total BEst Buy member otherwise they don’t even want to help with the product into your room choice. They wanted to drop it off in my foyer ! I asked them to please bring it to my TV Room and they had to call the manager to ask. After that they even unbox and installed the TV on my tv table. This basic installation is what your membership includes. Be aware of all what this means. This is a 98” TV which needs at least 2 men to carry to instal etc.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery service. Arrived really fast and delivery driver even moved into the house. Was very polite and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality iPhone 17 pro case, it’s very comfortable and color is nice. Protect my new phone very well. I am happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, on-time service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that delivered our brand new LG TV was incredible. They clearly communicated the arrival window, showed up on time and were extremely careful not only with our purchase but took great care not to damage our home. I highly recommend paying the fee for this service!

    I would recommend this to a friend