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Customer Ratings & Reviews

SKU:
8518641

Customer reviews

Rating 4.5 out of 5 stars with 110060 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 110,060 reviews
  • Rated 5 out of 5 stars

    TV delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys showed up exactly when they said they would, installed the bracket and mounted the TV. Courteous and professional. Keep these guys, they add value to your brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy best policy returns and exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service inside store!!! Thank you to Best Buy Specialist representative named Oscar.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEAUTIFUL Whirlpool Gas Range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range is AMAZING and Beautiful! All of the functions in one for a great price as well. I also had the nicest most professional delivery guys! This will be a great addition to our kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Speedy delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick delivery. Delivered it next day. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I love home delivery, and home grown tomatoes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about home delivery. Young men, that are strong like bull. take the dishwasher off the truck, into your house, and install it. Instead of you buying it at the store. Borrow a truck from a friend. Then borrow the friend to help you unload it when you get it home. Get it into the house. Now the installation fun starts. I'm tired just thinking about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent television

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is best television I ever used. But it got broken

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and professional when delivering our tv.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Great 98" Samsung install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out today was amazing. They got the huge tv installed in less time than I thought and were great to just talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery men

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men were quick and efficient with getting the fridge in the house and setup. They answered all of our questions quickly and well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day before scheduled delivery, I got a reminder email from Best Buy. 30’ before arriving, I got a text message from Diego (delivery guy) at 7:30am (my scheduled delivery time was 7am-1pm). Jonathan and Diego were wearing masks when they arrived my house. Diego came in and measure my old fridge to make sure new fridge fit in. Delivery was extremely smooth, professional and fast. Diego also made sure water dispenser working probably before he left. He also put the leveler on top the fridge fridge to make sure it’s even. I’m very appreciate for Jonathan and Diego’s work.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Geek squad guys know what they’re doing with home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was fast, very convenient and on my schedule, not theirs The guys were prompt, professional, courteous, and left the house actually cleaner than it was when they got there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home delivery! Driver and helper were both very nice and knowledgeable about setting up the refrigerator and also about the Geek Squad extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home Delivery (Best Buy) Washer & Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Washer & Dryer home Delivery crew was Amazing! This has to be the first time a delivery crew appeared very knowledgeable of the installation of the washer/dryer, the lent vent and did not scratch up my wall while moving the old and new Washer/Dryer set in. I can't thank them enough for conducting such an amazing job. Best Buy delivery crews get it done the right way, the first time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung refrigerator delivered. The guys were on time and did a great job getting the refrigerator into place. They set it up quickly and gave me all the pertinent information I needed. They were professional, polite and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Best Communication

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery took a bit but it was worth it. They communicated, were on time, polite and put the freezer in place. It was a very nice experience and will do this again through Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Delivery Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marquell was the absolute best. He was professional, efficient, and very attentive to detail. Took care not to damage walls or the appliances themselves, and was super friendly and kind while working. Delivered fridge, stove, microwave, and took old stove. Best experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    65' Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time and safely inside my home. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Prompt and smooth experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was quick, and the installation was even quicker. The installers made sure to answer any questions I had before leaving. They also took all the cardboard boxes and made sure not to leave a mess. The only thing I had to do was wait for the software to download to actually start using the treadmill (took about an hour).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went so smooth we were surprised. Right on time. Friendly service. And not a crack or dent on the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT service - installment and hauling away!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY’s delivery service was on point! They came at the time they said they would, assembled the washer and dryer with the pedestals taking care of the items, guided me with some of the questions and instructions and hauled away the old washer and dryer. The ease of service and communication exceeded my expectations and I would highly recommend them.

    I would recommend this to a friend