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Customer Ratings & Reviews

SKU:
8518641

Customer reviews

Rating 4.5 out of 5 stars with 110068 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 110,068 reviews
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Responsive and timely service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home delivery. Fast, responsive, good with updates as they got closer. Fast set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love the new Samsung TV we obtained just before Christmas. The picture is awesome. The TV was rather simple to put up,hook up,& program. So many apps already present on the TV when we obtained it. It was quite easy to install the apps we desired on the TV. Would highly recommend this TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pedestal delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the pedestals bent on the bottom. Will go ahead and use it since the area of concern being the corners appear to be intact. I have someone on the way to help install. Would have been nice to have installation as an option but that wasn’t provided when making the purchase. Instead was carried upstairs and dropped off. I can understand that with small items, but items that require manual labor to install might be worth consideration. I’m a disabled veteran with spinal conditions that make it impossible for me to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this freezer this the best I have never felt happier with any other freezer

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Fast and professional delivery!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery is always great with this company. It's super convenient for me as an interior designer. They take on the liability of transporting the item to my client, so I don't have to worry about damage issues. They deliver in a timely manner and delivery team is always kind and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and courteous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. My tv was installed and the area was cleaned up after. Everything completed in 1 hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Setup Made my life EZPZ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Darrell and team were great! They got the fridge in, set it up and hauled it away all within an hour. Those dudes are efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Friendly, on time and reliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really helpful and friendly. They were in and out within about 45 minutes! Removable of old appliances and delivery plus install of new ones!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Customer Service Despite Multiple Challenges

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who installed the refrigerator were wonderful. They had a ton of obstacles to overcome and managed to do it without any damage to the fridge or my home. Not once did they make me feel their frustration even though there was a lot to be frustrated about. Would 100% recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional, On Time, Called Ahead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional delivery. Called ahead. Arrived on time. Carefully installed the new unit and moved the old out of the way. Friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Friendly and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentleman that delivered my item were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time. They handled my product with care. Very professional. Took a picture and had me sign and they were out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient and Impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had paid $250 for installer to come to my home and mount a 65 inch LG OLED G3 on my wall. They came at said window time and found my location after instructing them where to go. I live in a rural area so not knock for needing guidance. The two guys were awesome and did exactly what I wanted. I was impressed they didnt make it feel rushed and guided me on setting up the TV with the apps I use. They were very professional and would definitely recommend to anyone that is looking for help and work being done right. They also gave a few tips and things to do to keep TV at optimal level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With a little help from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very professional guys set up my TV and gave me a tutorial. It had good features like Samsung TV channels which I like. It took me some adjustments to navigate since my previous TV was 2016. I had to register it after a bad storm when our electric went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our picture frame TV delivered and everything went perfectly! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic television and the value is unmatched! I really like the ease of use and the quality and the value and the size is perfect not xl big, but definitely a rather large television

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GOOD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy home delivery was great . Was kept informed via text of status of delivery . Very cordial guys delivered inside my home to desired location .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ive ever had , 7 years and still absolutely no issues at all, looks beautiful functiond flawlessly 10/10 would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied, customer LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase a 77 inch LG TV from Best Buy. They set it up and it is working perfectly very well satisfied with the Destin store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense 55” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chance made delivery for my new Hisense tv really easy, he was professional and on time and kind to talk with. The tv is of great quality and was easy to set up, I have been thinking of getting another

    I would recommend this to a friend