Customer Ratings & Reviews

Fridge seems very nice, The screen was a pleasant surprise. Drawers are very large and the shelves are adjustable. Water filter has easy access.

I live on the third floor of an apartment and the two gentleman got my washer and dryer upstairs with ease and speed. Their install was perfect. Absolutely a pleasure.

My original order based on information shared was not what was expected so we declined the order to avoid physical exchanges etc….. Call the store without the best assistance so I decided to go directly to the Naples store to the issue resolved. My original purchase was not small by no means. The manager was informed of the mix up and personally handled the resolution to get the order corrected. Granted we had to wait for the for the staggered delivery of all the appliances with the last appliances scheduled for Nov. We were pleased with the Manager stepping in to resolve our issue. It will be great after 5 months to finally have all the appliances we were expecting. Once we receive the stove we’ll have the complete set of kitchen GE Cafe appliances which look great in the new kitchen.

The delivery went very well. We did not pay for the assembly, since we had to get an aftermarket stand, but the men put it in our house where I asked them to, and they gave me hints on the best way to set it up, along with what to do in case of any problems.

Simple, fast and easy. Beautiful tv and overall the fastest home delivery I’ve ever had besides amazon.

Excellent delivery! Very professional & on time ..

*******************************************************excellent

Excellent! Genuinely happy with my purchase especially the installation

Awesome. Free delivery saved me alot of money. Good stuff.

I made my selections at the store and the final selling point was the offer of next day delivery of my new TV, soundbar, and wall mount. Incidents beyond Best Buy’s control occurred and the delivery did not occur. I was able to speak to associates in store the next day, and they took complete ownership of the problem and scheduled me for delivery at the very next availability AND processed a generous price reduction of my overall home theatre cost. Couldn’t be more pleased with the resolution after the disappointment of the initial missed delivery!

The delivery driver was excellent, professional and brought the item on time.

Fast delivery even in the rain! Great crew. Very helpful.

The guys that delivered my refrigerator was great… took there time to make sure it fit and took there time to make sure the move was done safely and correct.

The delivery was puntcual and professional which is all i could ask for honestly. I was a little scared because I didnt measure my door frame and just hoped for the best when they got there lol. But fortunately they got it done.

Fantastic delivery! Was delivered in 2 days and I was updated every step of the way to my front door. When the gentleman arrived he brought it inside for me and left it exactly where I wanted! Definitely will be using them again!

They came on time, respectful and professional. Needs room for improvement.

Due to staff illness, freezer was delivered one day after the scheduled date. Staff was courteous and because the freezer has a dent of 7 inches I accepted a $200 credit card credit, which I have not yet seen in my Best Buy credit card after 5 business days . I’d rate it excellent, but I wonder if I’m going to get what is promised. My Freezer works well, but I’m still waiting on my $200 credit

After waiting for 30 days and finally they are here Am happy again because they did a great job.

Bad delivery the delivered the first too tvs broke I had to bring the tv back to the store personally but the manager gave me a new one with ease and a gift card for my inconvenience

Super fast delivery and the delivery guys were awesome! They installed my new fridge efficiently and accurately. They were knowledgeable about the product and showed me all the features. They also gave me a free waterline when I didn’t know I needed one before installation. They also hauled away my new one.