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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 105511 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 105,511 reviews
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Tip-Top Delivery Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was respectful to my property & placed our new chest freezer exactly where we asked.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Washer machine delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient that took care of plugging the washer machine in the proper place in less then 15 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Moving Guys!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 men moved a fridge from the street, up 10 steps, across a yard & into the house. Fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real TV game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia 8 II is a real game changer. Watching movies now feels like I am in an immersive experience. Would highly recommend this TV. The features are unparalleled and you can format your tv to the movie you want to watch if it comes in 4KUHD, Dolby Vision, etc. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I wish that all home service was this good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home delivery and installation of my huge 100" TV was flawless . I received text communications throughout the delivery process. Two technicians arrived on time and handled my new TV like fine porcelain. They wore shoe protection in my home, cleaned and removed all packing material. My TV was installed perfectly, and I was provided excellent instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy install with clear explanation on how to use the appliance properly would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchases of three TV’s and my washer and dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been nothing but satisfied with my services, the sales team are the best when it comes to customer and knowledge of their merchandise. Very courteous and patient with their customer making their choices. The delivery team are very professional and know what they are doing with illustrations on Best Buy’s products. Loving my insignia brand smart TV’s.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would Recommend/Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv came packaged well and was delivered on time. So far very happy with the quality of the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    PROBLEM - FREE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKED WITHOUT A HITCH DELIVER WASHMACHINE, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG oled C3 77in

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been debating on this tv and it couldn’t have been a better choice. It’s by far the best tv I’ve ever had and seen. I’d highly recommend it. The price isn’t bad at all compared to others but the quality is just as amazing very realistic. Very satisfied!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and easy delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service was very fast and very efficient. The team was very helpful helping my wife make sure that the product was not damaged nor defective before leaving they did not have to, and they went ahead and did it anyways because of experience we had beforehand. I would recommend this team once again because they were a wonderful crew to have in my home setting up this new addition to the family.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Best Buy tv home delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, excellent customer service from delivery guys, they helped me to unbox my 85 inch tv, helped with setup and threw all boxes an materials away

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. The guys were great ! Why bother doing it yourself!?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super Sharp

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks so sharp and does EVERYTHING! Fan is a bit loud but there aren’t a lot of options for an over the range convection microwave with all the bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery driver called ten minutes before scheduled delivery time. He informed us they where on their way. Two gentlemen carried in our new 65inch Samsung TV. Asked where I'd like placed. Both where very pleasant. We couldn't have been more pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it was great. It’s unfortunate that if I don’t pay for it, since I didn’t want to mount my tv (LG OLED 77 inch), the delivery guys just brought my tv in and that’s it. But I feel like simply taking it out of the box and just putting it on the base the tv comes with should have been included considering that it’s in the best interest of best buy to ensure the tv works in terms of picture quality and no damage during delivery. It takes a couple of minutes and it would provide that assurance for the business the tv was purchased from lol. But apparently jsut for the delivery guys to put the tv on the tv mount it came with originally, I would have had to pay the same price as if I would have wanted wall mounting service. But wall mounting required significant care and precision, so I don’t know how the is no differentiation in pricing. Delivery overall was just that… it was delivered to my living room and that’s it. Considering how I didn’t even want it wall mounted, I did not want to pay over 200$ for them to just put it on the stand it came with. I don’t understand how such little effort when compared to actual wall mounting that I feel takes much more effort and time could cost the same amount of money. Makes no sense. But the guys were nice, except when I did not know that they don’t even just put it on the tv stand it came with, and the guy said, “you would have to pay for that”. And I don’t think that I should have to after spending over 2000$ for a 77” tv to simply just be put on its own stand. I dont need someone to set up my Netflix and connect my tv to the internet, but I sure wish it wouldn’t cost me 200$ just to have two strong males take my very large tv out of the box and just… put it on the stand and check to make sure the screen isn’t broken. Instead my tv was in the box for 2-3 more weeks so I could get that help from available friends as I live alone and surely am a 5 feet tall 100 pound female lol. So that was unfortunate even if the delivery of a $2000+ very large tv was “free”. But there is no small charge I can request to just do that one thing I couldn’t do myself, that takes limited time. :( 200$ is too much for 70% of the services I don’t even need or want. Need a quick and cheap enough service for just simply standing the tv up please? I hope that becomes available for like 50$ or so. I think that would be great for your customers that need really the bare minimum for such a large purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV and installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was professional and the team was very knowledgable. The TV itself is awesome. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome TV!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the tv when the price drop to 799. The nicest tv i owned so far! Great picture on it and the colors just pop on it. This tv comes with 3 speakers with 50 watts output on it making it crystal clear and loud! Like being in a movie theater! For 799 you cant beat this price or the picture on it! Also this tv has a high processor on it which it doubles on it for a better picture! I figured give TCL a chance since my last tv was a Samsung and only lasted 3 years intill the colors messed on it! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price. Easy to set up. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This treadmill was extremely easy to set up. It was packed with minimal disposable waste - all you really have to do is lift it out of the box, apply lubricant underneath the walking pad, plug it in and go. The LED read out of time, calories burned, distance, are very easy to read. The wheels make this very transportable. I appreciate that this came with a battery in the remote already, and an extra one for later! Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Heinessi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the tv to be. Agreat adventure in home entertainment. While view this product at times gave me tje empression of actually feeling as i was a part or on the st of the program I was watching

    I would recommend this to a friend
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