Customer Ratings & Reviews

Delivery was just as stellar as the product and the purchase. I would definitely recommend that and plan to purchase again in the future! Best Buy rocks!!!

Seemless process; the guys smoothly removed my old tv and helped set up my new one! Great service!

The delivery team was great, super quick in and out! They dropped it where I needed it and scooted out super quick as my daughter was in the middle of therapy!

I got this TV and it was really easy to set up. It’s a smart tv with great graphic quality.

Fast delivery. Prompt CS and geek squad. Great communication. Overall happy. Amazing tv with great picture quality.

The process was simple and seamless. Professional, quick, and careful service. Highly recommend!

Came within timeframe. Paid to have old refrigerator moved to garage. Then watet hooked up on this one. Smooth process.

They did an excellent job, worked to make sure I was happy with product and delivery, we’re very professional and courteous, and would absolutely recommend Marcus from Geek squad.

Very quick service which I did everything online…from TV to installation it was very quick

This has no reflection on the product. We love the washer tower and have had no problems with it thus far. As for dealing with best buy and the installation/delivery was a nightmare. It started with 30 mins prior to my orginal delivery time getting the appointment canceled. I instantly tried rescheduling to no avail. Ended up on the phone with customer service for 2 hours trying to reschedule. I was told they shouldnt have sold the unit to me because they didnt have it, then that a part was backordered. I was then told a supervisor would be calling to explain everything, I was never contacted. I finally was able to schedule the delivery through the app for two days later. The delivery came early and they communicated effectively, I thought all was well and we were past the issues. After using the dryer for 2 days, a warning message came up that the dryer vent was 80% blocked and to not use the dryer. Upon pulling the dryer out from the wall and inspecting the vent it was discoverd the flex line was filled back to the dryer nearly into the dryer itself all due to the poor installion and the pipe being nearly crushed when they installed it. I paid an extra $300 to have vent cleaners come out to tell me Best Buy installation caused the problem. I do not recommend their installation or delivery to anyone. I have been lied to, spent more money to correct issues and had my family put at risk due to poor installtion causing a hazardous situation.

Dad loves his new Tv bought as a Birthday Gift Picture is crystal clear and colors are Vibrant

Delivery was quick and efficient. Very courteous and careful

Purchased a new oven from Best Buy (LG 5.8 Cu Ft) and it's AMAZING. The inside is BLUE!! It's a real statement piece for the kitchen. The different size burners on the stove are perfect for my cooking needs and the inside oven light turns on when you tap the oven door handle. It's a great stove, caught it while it was on sale and delivery was on time with no damage done to doorways or cabinets. The guys were very nice and a "job well done" by all!! Thank you Best Buy, you always come through for me when I need appliances and electronics.

I love my new television and the guys who delivered it were on time and very nice, mounted it using a level, very professionally 5 stars.

Package arrived in mailbox and not on my doorstep which was perfect. These Eufy security sensors worked great and easy to install. This is my second time getting items delivered from BestBuy and so far no complaints. The other item was a 75inch TV.

The gentleman that delivered were very polite, kind courteous, and dropped off the items at the exact spot in our house we needed it to be.

The team was very professional. They kept communication and easy to work with. Respectful of my home and was able to deliver with easy. Highly recommend.

The Geek Squad Team ( Jeffrey and Ramon) delivered my new TV on time/as scheduled. They were very polite and respectful.

The young ladies from Geek Squad were very friendly and professional, had me up and running within 20 minutes. Arrived very early of appointment time. Went beyond call of service by installing my sound bar and media equipment. I'm very happy:)

very good highly recommend this product worked very well and is good quality and I would recommend this for the price and the functionality very good product!