Customer Ratings & Reviews

This treadmill is fantastic wife daughters and I can’t get enough of it great machine

I recommended this TV was the best investment in my life , my kids love it

Its a nice fridge, but had issues with air door clogging and freezing over the refrigerator part. Beware, highly recommend the 3 year geek squad warranty for issues if you fet fridge. Besides that issue it is a great fridge.

These are the best, this is my second set of this line the prior was not quite 10 years old yet when I decided to get a newer pair. The pair I replaced I gifted to a relative still in great condition. Favorite feature of this new product it the wireless connectivity and the app that allows me to operate the devices from my phone as well as updates on the cycle finished and or clothes dry

Received my delivery on time, in perfect working order. They kindly brought my new washing machine into my laundry room. Thanks Best Buy! Now Best Buy delivers Best Service with a smile. Great washing machine. Quiet, cleans clothes thoroughly and clothes come out very dry. Greatly reduced the time needed to dry clothes. Replaced a 4 year old Speed Queen Commercial all electronic washing machine. It completely rusted out, leaked, and was simply junk. Do not buy a Speed Queen product, they are absolutely garbage with equally poor warranty support. Meaning they literally have no one who can service their machines. So good luck with that warranty.

The Best Buy geek squad did a half effort job and left the TV leaning completely forward. Their reason was the weight of the TV and then it was also not level. Again, they said because it’s so heavy. Had a neighbor contractor come fix it. They also didn't conceal the wires.

Workers were very respectful and professional, highly recommend geek squad.

My apartment have limit space for a refrigerator. The size of this is perfect. The design of its outside and inside are just wonderful, beautiful and lot of space. The price is also attractive.

Best Buy confirmed my home delivery choice immediately. I was contacted when they said they'd have my delivery info. The deliver people called about 2 hours before and arranged to come earlier than the initial time - which was great. Very polite.

Hard workers, these guys. Professional, efficient and friendly. Nice Job Guys!

Everything was professional. From ordering it to having it delivered the entire team is incredible. That’s why I’m a member of the Best Buy. Best deal club.

Fits perfectly and works well. The installers came and hooked everything up and the process was painless.

I hate you! I'm a new immigrant, a single woman, with poor English skills. I bought a new house and visited many stores in this unfamiliar country. Finally, on April 19th, I decided to buy a TV and a sound system from you, paying $2160. I canceled all my plans on April 25th, stayed at home waiting for the delivery, but no one contacted me all day, and no one showed up! The next day, I had to go to the store myself, only to be told that my order was canceled, accusing me of fraud!!! I showed the salesperson my bank statement, proving that the payment had been successfully made and there was no refund. What did I defraud?! You took my money, didn't deliver as promised, and didn't even bother to contact me. Aren't you the ones committing fraud?! Later, the store manager intervened, refunded me, placed a new order, and promised delivery on May 1st. On April 26th, I received the refund (which proves I made the payment successfully!!!) and waited for another week. But on May 1st, there was no delivery again. When I called, I was told my order was canceled! I immediately went to the store, and again, without any wrongdoing on my part, without any notification, I was accused of fraud and my order was unilaterally canceled. I wasted another day waiting at home for nothing!! The store manager finally said that perhaps there had been previous misconduct at my address, and they could only allow me to buy and take the items home myself!! Because of my poor language skills and emotional breakdown, I had to agree to this. Why am I accused of fraud when I did nothing wrong?! Why am I the one bearing all the consequences?! Who is responsible for the loss of two days of work and waiting for your delivery?! Who is responsible for the repeated disappointment and mental anguish I've endured?! Calling the 800 number only resulted in order cancellation with no explanation! As a woman, driving back home with no one to help me carry the items into my house, as a new immigrant with no friends or family here, I deal with all the moving and shopping alone every day. Why is it so difficult to buy a TV and a sound system from the world's largest electronics retailer? Isn't this a huge joke?! You must provide me with reasons for canceling my order twice, an apology, and compensation! Otherwise, I will pursue my legal rights! Best Buy, this is my first time shopping with you in the United States, and the process has been a nightmare for two weeks, leaving me in tears and extreme frustration! I want to say, I hate you!!! I will never set foot in your store again, and I will not buy any appliances for my new home from you! I have my own media channel, and I hope more righteous Americans will know how you treat your customers!!! You are too arrogant! Your store's motto "Best Buy, Best Deception" suits you well!!!

Professional delivery service- great job, punctual and efficient!

Guys arrived on time and they were polite and informative.

Delivery was on time,but the delivery guy didn't ring the door bell and called his office to say no one was home. There were 3 contractors, my wife & 2 dogs at home. He didn't use the doorbell and must have quietly tapped on the door. His office called me and I called home to get the door opened. From then on it was smooth sailing. My house is built into a hill with a steep staircase up front but around back its a straight shot in, so they hand carried the pieces of a slight hill in the grass and placed them all in my new kitchen for the contractors to install.

Quick delivery. It was snowing when it was delivered. However, no slips.

MY REVIEW OF THE REFRIGERATOR AND THE DELIVERY WAS GREAT IM SATISFIED WITH THE PRODUCT THE EXCHANGE POLICY OF THE GEEK SQUAD. AS WELL AS THE DELIVERY WAS ON TIME AND EARLY. THANKS AGAIN! HAPPY HOLIDAYS

This tv is fantastic. For the price point you truly can not go wrong.

This was for a fridge and they came , installed, cleaned up ! That fast and easy