Customer Ratings & Reviews

Best buy home delivery is great. The guys are alway professional and friendly

Only thing we can say is EXCELLENT We have bought 3 TV’S from LG and we love them

This tv is fantastic. For the price point you truly can not go wrong.

Delivery went well. Gentlemen we’re in training however mastered the project with few misfortunes.

I love this wall oven. Perfect fit for my custom cabinet. True to size and functions very well to my needs!

Guys arrived on time and they were polite and informative.

Can’t believe how efficient the home delivery was and that it was free.

Very professional and got my TV on time. I’ve been shopping with Best Buy for years. I’ve actually have four TVs from there. Two of them I picked up myself and the other two I’ve got them delivered to me.

The delivery guys were nice and efficient; two large appliances delivered and one hauled off in thirty mins. There was a small ding in the front of the refrigerator. The size and location of the ding doesn’t indicate it was there fault.

Nice gentlemen delivered my TV. No issues with the delivery

The GeekSquad guy was awesome and very helpful! He went the extra mile for me.

Fast and efficient delivery! No complaints over here. They came got right to work set up all 4 appliances and tested them and gave me a few tips about fridge.

This tv has an excellent picture! Its a great tv, the sound is great too! I would highly recommend!

The delivery team were thorough and knew exactly what they were doing.

I hate you! I'm a new immigrant, a single woman, with poor English skills. I bought a new house and visited many stores in this unfamiliar country. Finally, on April 19th, I decided to buy a TV and a sound system from you, paying $2160. I canceled all my plans on April 25th, stayed at home waiting for the delivery, but no one contacted me all day, and no one showed up! The next day, I had to go to the store myself, only to be told that my order was canceled, accusing me of fraud!!! I showed the salesperson my bank statement, proving that the payment had been successfully made and there was no refund. What did I defraud?! You took my money, didn't deliver as promised, and didn't even bother to contact me. Aren't you the ones committing fraud?! Later, the store manager intervened, refunded me, placed a new order, and promised delivery on May 1st. On April 26th, I received the refund (which proves I made the payment successfully!!!) and waited for another week. But on May 1st, there was no delivery again. When I called, I was told my order was canceled! I immediately went to the store, and again, without any wrongdoing on my part, without any notification, I was accused of fraud and my order was unilaterally canceled. I wasted another day waiting at home for nothing!! The store manager finally said that perhaps there had been previous misconduct at my address, and they could only allow me to buy and take the items home myself!! Because of my poor language skills and emotional breakdown, I had to agree to this. Why am I accused of fraud when I did nothing wrong?! Why am I the one bearing all the consequences?! Who is responsible for the loss of two days of work and waiting for your delivery?! Who is responsible for the repeated disappointment and mental anguish I've endured?! Calling the 800 number only resulted in order cancellation with no explanation! As a woman, driving back home with no one to help me carry the items into my house, as a new immigrant with no friends or family here, I deal with all the moving and shopping alone every day. Why is it so difficult to buy a TV and a sound system from the world's largest electronics retailer? Isn't this a huge joke?! You must provide me with reasons for canceling my order twice, an apology, and compensation! Otherwise, I will pursue my legal rights! Best Buy, this is my first time shopping with you in the United States, and the process has been a nightmare for two weeks, leaving me in tears and extreme frustration! I want to say, I hate you!!! I will never set foot in your store again, and I will not buy any appliances for my new home from you! I have my own media channel, and I hope more righteous Americans will know how you treat your customers!!! You are too arrogant! Your store's motto "Best Buy, Best Deception" suits you well!!!

Very pleased Best buy sales department, customer service and the return and replacement department. Everyone was quite helpful in helping me purchase and take care of my concerns on my large screen Samsung TV.

The gentleman who delivered my washer and dryer where very quick and professional. They where in and out with in 10 minutes tops

The two gentlemen who delivered and installed my purchase, were very curious, professional, and skilful in every capacity. My wife and I were extremely satisfied with the work performed

The delivery guys called ahead of time to let me know they were on the way. Very polite and arrived on time. Both men wore PPE. Place TV where I wanted. Would recommend this crew for all my deliveries.

This delivery was so well executed. Worth every dime. Prompt, curious and efficient.