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Customer Ratings & Reviews

SKU:
8518641

Customer reviews

Rating 4.5 out of 5 stars with 110288 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 110,288 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad to the rescue...!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation team, very thorough and on time

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave and Ralph were true professionals . New what they were doing quick ,pleasant and accommodating . Best Buy should be proud of these two gentlemen that work for them !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Review 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy delivery and quick installation; absolutely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge/Bad air door.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice fridge, but had issues with air door clogging and freezing over the refrigerator part. Beware, highly recommend the 3 year geek squad warranty for issues if you fet fridge. Besides that issue it is a great fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Experienced and efficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kudos to the geek squad, those two gentleman were fast, knowledgeable, and experienced. Preinstalled the stack kit outside , got them in the house in with ease and installed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good communication, nice attitude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was messages in advance when hes arriving about 20minutes gave me time to expect delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so excited for this range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this range and it is a solid built.It comes with some broil pans just like the smaller range would. very happy about BestBuy service as well. We connected our range instead of paying for installation. It was super easy but make sure you shut off your main gas line but I guess if you don't know how to connect a gas line you better hire a professional. I went to HomeDepot and got the connector kit, the installation was very easy. The range is so pretty and sturdy. The serial number is located on the small oven door, and you will need that for warranty registration.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    1st time customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very professional and sufficient….. showed me exactly how to use my new appliances and were very nice and well mannered men

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job im very happy with the service and the merchandise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and fast delivery. There was even a map showing where they were at what time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung loyal customer no more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been loyal Samsung customer for a long time. In total i have 5 tv, 2 dryers, 1 washer, 2 refrigerators. But this recent have changed. I just bought this Brand new refrigerator but it broke down within 4 months. The technician came and fix it but it broke again in a week. They have made it very difficult for me to connect to the issue or replacement with their support team. So i am now disappointed loyal customer. I think if you have been buying samsung products i think you should reconsider as it getting so bad now. They sell but wont help you when you need them. And their parts are extreme hard to replace or order. So you better to stick with somebody else and their call volume is always high so you wont get through because with all their broken products.please dont let them test out your patience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Set up

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up dryer upstaris did great job. No worrys were onnschedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV home delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went smoothly and the two guys delivering the TV were very friendly and polite. TV arrived undamaged. So far I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy !!! The guys were very polite and professional!!!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Delivery Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, they were in and out, great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Delivery Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick on delivery, and also the delivery was handled efficiently and with care, I was able to ensure the driver took care of my order.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    On Time!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company was professional and on time with the schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install work great. No issues. Very professional good team

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv nice quality picture. Sound not so great without surround sound system

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Home delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivering were prompt and commutative then brought it in and put it where I wanted

    I would recommend this to a friend