Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110288 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 110,288 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Timely and professional

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and professional. The instalation went seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, competent, friendly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, right on time. Carried the fridge up a steep flight of stairs competently and with zero complaints or issues. Friendly and professional. Everybody always says these contracted delivery companies are bad, but I had the opposite experience...they were very good.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Nice, friendly

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and very good teamwork, calling me 15m before coming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth Delivery

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Delivery and very Helpful. Came on time too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Best buy Delivery

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was great. They provided excellent communication and service, scheduling was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vicious dogs hot dogs

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was professional. From ordering it to having it delivered the entire team is incredible. That’s why I’m a member of the Best Buy. Best deal club.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great 4k budget tv

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this tv if looking for a 4k budget tv. Really enjoying it so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and no damages with ease to my family. This is the best team to deliver your home goods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery, great price, awesome company!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for our freezer needs, very pleased with delivery from Best Buy always. I’d buy again and rec to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is awesome but I’m more impressed with the delivery and setup. Guys that delivered my TV were excellent and super quick and knowledgeable. I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Good. Y

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service! Would use again!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and keanue did an amazing job!!! Wish all the install servicers were like these guys. On time, polite, and helped me understand how my appliances work/maintenance too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung tv

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is one of the best gifts i received sound and picture quality brilliant

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Delivered

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went pretty smooth im glad i chose this option this time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks nice so far so good but damaged badly during

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks great. Haven’t used it much yet, so it remains to be seen. However the delivery was a bit of a challenge. The delivery crew for some reason unboxed the package before bringing it inside the house and in the process it was damaged. Scratched and scraped all over this new washer and dryer. That’s quite a disappointment as I refused to buy the open box to ensure I get a brand new one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im the process of updating my kitchen. Just what I expected! Air fryer is a life saver. This range matches all my appliances. Couldn’t be happier with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the fast delivery. They took care of your item very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They did a great job.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up early and did a great job. They answered all of my questions and were very polite! Nice guys!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation went smoothly and it looks great.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was delivered in excellent condition and the installation was well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and careful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two guys delivering my tv. They were very careful and nice guys. They dropped it off right we’re I’ll be hanging my tv.

    I would recommend this to a friend
Sponsored