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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110288 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 110,288 reviews
  • Rated 3 out of 5 stars

    Delivery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how they were on time delivering my 7.5 dryer. But they didn't have anything to say to me and they left my dryer in my hallway as I needed it to be installed . I'm a 42-year-old woman who has no ability to do this on my own.. very dissatisfied

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best install I have ever had! The guys were on time worked well together. So professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time polite and professional!!! They took out our old stove and took it away! They set everything up so it was ready to go!!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Electric stove installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was on time, fast and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Refrigerator-FreezerGarage Ready - Insignia

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is doing absolutely great! Holds the temperature where it’s set . Lighting and shelves make storing and finding the foods you have put in easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia 65"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional delivery team. Clean, friendly and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Knowledgeable workers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very knowledgeable guys delivered and set it up. It works great,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend delivery tip your drivers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very professional and we’re nice enough to help bring it inside my home. My parents were there and they were elderly and could not lift the boxes into the house so they were nice enough to bring it inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a big improvement compared to a 7 year old LG refrigerator that I'm replacing. It has everything my wife needs, the black stainless steel look is nice, but one thing I would've loved to have is the temperature display on at all times. This new Samsung doesn't have that, you actually have to depress the button to see the temperature settings( but it saves energy this way) no big deal though. The water dispenser is very narrow compared to the LG, that needs improvement. Other than that we hope it will last as long as the LG, we replaced the LG because of corrosion build up on the water dispenser door. We'll it move it to the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is nice very big comfort eye good for hearing good relay a lot to choose from

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they took care of all our products with care and were nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made delivery super easy while we were out of own

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in time and installed the TV perfectly. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very experienced and helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great troubleshooting and finding a solution to my wall issue. The TV is outstanding!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DELIVERED TO MY FRONT ROOM, AWESOME! Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home delivery was fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was fast, professional and super nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, delivery people were unprofessional. Did not call to let me know they were on their way. Lied about calling me, when I showed them that they called two minutes before they got there and all he said was “well I called”. The left the dryer in the wrong room because it would not fit with the box in the laundry room. I was confused as I paid for delivery and installation. They refused to install it and left it in a different room. Customer service was not helpful at all they claim I didn’t pay for installation. So here I am installing the power cord myself and having to place it in the laundry room at setting up all the connections after I paid $105 for installation. Customer service was rude, refused to let me talk to a supervisor. To top it all off the dryer has glue splatter all over it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Hisense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV, already a fan of Hisense used to be Sharp until they were bought out. Love the features of this TV, which is one reason I try to stick with these smart TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish more was like this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the best experiences I have had. Very informative and quick install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch . Friendly and fast. Can't say nothing bad. Good stuff

    I would recommend this to a friend
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