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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110288 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 110,288 reviews
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Great Picture, but Internet Connection Issue!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so wanted to like this LG 65" smart tv, because it has a great picture. However, it is not a smart TV! LG and my internet provider tried to work with me, but they could not get my home internet to work on this TV! Although we saw the internet worked just fine using the hot spot on my iPhone and they said LG should be compatible with Spectrum internet. Then Geek Squad suggested I just return or exchange the TV but would not help me find a solution to the no internet connection issue!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV frame 75 inches for the birthday girl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team was amazing and professional.They made my birthday 100%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and no issue with the delivery. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the washing machine Amazing I love the glass and quickness it washes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option well with the money they did a great job mounting my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers set up everything for my sister. She was able to use her new tv instantly. Louise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like a little more caution could have been taken in moving the massage chair and installing. I care about my things very carefully so seeing it placed on the cement outside and then squeezed and scratched on the door frame hurt a little inside.movers were very communicative and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value. Fast and friendly couriers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our delivery was excellent. Our driver even helped with unboxing and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money I’ve ever spent! I love the way it leaves the clothes smelling and it’s not noisy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth using the professional Home Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was very good. The guys knew how to move the heavy dishwasher, brought it in, and unpacked it to make sure there was no damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually came early, very professional and very courteous. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items were delivered and installed by Geek Squad in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was smooth in November for Thanksgiving week. My The tech was knowledgeable and friendly and did a good job installing my tv..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is store delivery not a thing?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed that bestbuy chose to deliver my tv with a tractor trailer semi truck, or that it was a third party either, considering I lived a few miles from the store I thought same day deliver would be reasonable but I received the TV about 4 days later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was on schedule, professional, clean, dismounted old TV put up the new TV cleaned up and took away all the packing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL 98” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was running late, they contacted me, gave me a new time and were right in time. Delivery, set up and syncing to cable was professional and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paldean Fates

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super blessed with the purchase of two of the mini metal tins that I’ve purchased in the store. I had such an insane luck that I pulled four of the top rare cards from this entire set. Charizard Mew, Iono and even Gardevoir

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was ok. I was not home the day of delivery but my niece was there. They came and installed my washer and d dryer and didnt open the water all the way. So they ran a test cycle and left. When I came home 4 hours later the washer was making a noise and display an error message. I turn off the washer and check and see the water had been shut off and open but forgot to open all the way. Overall it was ok. But they need to be more careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men were great at bringing Tv in, called me before they were about to arrive and delivered with care and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is truly exceptional. It is incredibly comfortable and I am genuinely satisfied with my purchase.

    I would recommend this to a friend
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