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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110289 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 110,289 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic delivery perfect installation friendly service tysm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was swift and efficient The guys brought it in smoothly and were super courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s delivery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s delivery! Dropped off with a smile, made it so easy and was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love new washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Customer service was very good. Only been 1week but so far love the washer and the 2 in 1 agitator/impeller is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comeback !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was blown away by the professionalism, thoroughness, skill, teamwork, and friendliness of the two gentlemen who wall mounted my 85’ TV. They were so impressive that I would have hired them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was fast and everything arrived and was setup without damage. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had special instructions for the delivery team. Before coming, they called to confirm the directions, and that they were following them accurately. That was greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy gave us the best price and quality. The store was clean and sale man was very knowledgeable about the product. Recommended to other people to shop Best Buy first.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Homeowner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m replacing my old Bosch microwave with the same Bosch microwave, I would not choose this product again only reason for replacing with same is it fits what we built the cabinet too. We had to 3 times have someone come out and replace the panel board cause it went out ,display first and then the microwave stopped working. So in this fourth time instead of fixing again I’m buying new. The cost for the panel is 700 each time , called Bosch but noting was done , one representative said sounds like electrical problem. Wish me luck on this one .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy wonderful service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery was on time and the delivery guys were very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery saved us the heavy lift of hauling TV home and into home. Best buy brought TV to us. Placed it where we wanted. Connected up, even to our sound bar, synced remotes as well. All working with in minutes. Easy, easy, easy. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Delivery and Services !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Refrigerator ! Great and Fast Delivered ! Nice Job ! Thank you !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great and basic, which is what I wanted. They delivered it in the house and left the TV box in our room next to where I was going to mount it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery and helpful with set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys delivered and set up the tv! They were very familiar with this TV and it’s features. So helpful with set up!!! They cleaned up and took away boxes etc. would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great piece of entertainment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very happy with the performance. Great picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Samsung 85’ TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young men were profysnd placed my TV exactly where I wanted it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First delivery service. I didn’t like the way. The man left me, the refrigerator, the second delivery guy that came, was the one that talked to me, and explained to me and helped me out with my questions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys called me to let me know they were on their way! The unboxed it outdoors and took the front door off to get my new frigerator inside. Installed it and made sure it was cooling before they left. Great Customer Service!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brought zero gravity massage chair right into apt!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and conscientious delivery. Excellent communication!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job sitting up and moving my older watcher and dryer to garage.

    I would recommend this to a friend
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