Customer Ratings & Reviews

On time. No damage. No issues. Great job Best Buy!

I love Amazon that is the greatest especially when you're older and disabled can't go out and shop like you really want to they're always on time I just love you

Love the refresh rate and graphics. Playing at a higher frame rate really makes the difference and I couldn’t be happier with this purchase.

Enjoying the HD images and the delivery services was so fast and professional

Hey this product looks small but big on the inside all digital wonderful fridge. Even comes with ice maker and shelves to place your sodas. All in all Great purchase

Samsung 4 door French refrigerator is a nice addition to our kitchen. Many drawers for cooling food. Nice roomy freezer. Go see BLAKE at Best Buy Archer Rd, Gainesville, FL for customer satisfaction.

Delivery was excellent. Great work by the team. Thank you

I am normally a Samsung TV person but the experience of this LG you are 7800 surprise me I’m very contented with my purchase. Thank you Best Buy for your special and You membership

Timely delivered Brought upto 3rd floor with care Highly professional delivery service. Good product. Highly recommended.

My dishwasher arrived with a broken bottom rack that i did not notice at first. By the time i realized that the metal dividers were not supposed to go down that they had been broken from their base it was too late to return it. So, i contacted Bosch Customer Service who were very nice and said they would send me a new rack, But weeks later i called for status and found it is out of stock with no ETA. I asked for an update and got the same answer, I asked if there was a rack for a similar model that would work and I once again got the same answer. No ETA means i don't know if or when i will get it replaced. I had an 800. series that i loved but it died recently which is why I got the 300 series. It cost a lot less and does a decent job but it is not as sturdy and well built. And though it has less control optons than the 800 i only use one. So it doesnt matter. It is remarkably quiet. And when you get down to it, it's only a dishwasher. If customer service was better this would be four stars. I can't recommend it but you might consider it and choose for yourself.

The delivery guys managed to bring my new 85 inch tv up a flight of stairs without bumping into anything and placed the tv in my media room. They were professional and outgoing

Delivered when said came one time made my day ran to my room

These guys were amazing. They came in, set up my TV and they were gone in 30 minutes.

It’s always nice when you can get free delivery though the person delivering needs to be more careful since an item came damaged. The screen at the top of the tv was pushed in

I was not aware I had to aet uo a time for delivery until almost a week after I bought it. I was advised Home delivery was supposed to set it up...but they just dropped it off on the porch

Delivery team were prompt, professional and quick. They took time to explain features and answer all our questions. It was a breeze. Thank you Best Buy!

Team worked with me and let me know the hardware needed for this type of installation. Adjusted delivery time while I picked up the missing pieces.

My shipping was on time and the items was laid out neatly outside.

Never buying a appliance again from Best Buy! When I purchased this said refrigerator on Friday I was told there was no weekend delivery and I’d have to wait till Monday. I waited the said days and was happy to finally have a fridge on Monday. Well when Monday rolled around the delivery driver said hey it’s damaged. If you would like to send it back you can but we won’t be able to bring a new one until Wednesday…..I had no choice but to wait which I already wasn’t happy about. Contacted customer service was told there’s nothing they can do I have to wait. So here comes Wednesday another day off of work to make sure the fridge was here and installed. Delivery driver shows up says hey we’re here to deliver the fridge. He goes to the truck just to find out that there was no fridge on the truck!!! HOW IS THERE NO FRIDGE ON THE TRUCK! Now I’m furious we’ve been without food for almost a week. Customer service was no help at all!! Contacted that I purchased the extra service and was told well technically your only out a fridge since Monday. Mind you I went with Best Buy because they said I would have it Monday cause it was in stock. Customer service said there was no manager and I would have my fridge by Thursday the truck just left before my fridge was on it. (AGAIN HOW IS THAT MY FAULT) I purchased a product that was damaged and I was told Wednesday it would be in my home. So Thursday comes and I’m ready for this driver to just tell me the worst. Well finally the 3rd time is the charm! After waiting for days my fridge is finally in its home. When I contacted customer service “manager” Devin he was absolutely rude! Hung up on me when I stated I was at work mind you I had emailed him on Wednesday morning! When my boyfriend contacted him because I was working he was cursing and belittling my boyfriend. I have a young daughter who couldn’t have snacks or cold water because I kept getting the run around. When your told guaranteed 2 day delivery that’s what you expect not 7 days later! After we were hung up on 2x we contacted back again just to be told there is no manager we can speak with! How can you be a customer service location with no manager on site. This company sure has went downhill! I can’t believe how they treat their consumers!

Delivery was timely and the employees were very helpful and friendly.