Customer Ratings & Reviews

The delivery was smooth and even when it was raining like a storm the delivery guys took excellent care of the fridge. The explain me also how to use some of the feature and even help me find the app on the phone.

Delivery was with the install, dishwasher was wrapped carefully and all the wrapping was removed, condition was perfect.

How convenient it is to get your 55”new OLED TV delivered to your home and have it installed for free on your bedroom wall. I don’t remember guys name but he did a terrific job. I wish i had purchase a kit for cables to hide them behind the wall. I might do it later thou. FROM NOW ON I WILL ALWAYS HAVE BIG ITEMS DELIVERED TO MY HOME.

The delivery was fast and went smoothly. The delivery personnel were very professional and on time. They called ahead to give and updated time that matched the delivery time period.

I bought a Sony 65" class A90J Bravia a few weeks ago. The delivery was flawless. The box was perfect and never touched a thing from the truck bed to my family room. The delivery people were polite and professional.

Excellent and prompt work !! Great tv Great quality

I don’t know where to start this is a beautiful dryer but Best Buy was absolutely horrendous to deal with during this purchase. Get the dryer delivered and the guys delivering installed it and when we went to use it for the first time it sounded like a car was crashing the whole time it was running. The whole side of the dryer was smashed to pieces with a huge burn mark in it and the wires in the back was hanging off and not even connected correctly. Called Best Buy the same day it was delivered we are told that we have to wait to do anything because it is still showing out for delivery. Wait till the next day call again we are told the dryer we ordered is out of stock and they will have to get approval for different dryer same color $100 difference ok that’s fine understand told us it would be 24-48 hours and we will receive a call back. We hear nothing so call after 48 hours have to go threw the whole process again with a different person nothing had been submitted as a claim they try to tell us we have to go threw Samsung and finally we ask to speak to a manager and they get us a case number to get the dryer approved and will call us back in 24 hours. We have to call them the next day to be told the dryer we ordered is back in stock now and they will process a replacement but can not offer expedited shipping or anything it will be 2 weeks before we can get the dryer we order almost a month ago at this point. I can’t believe Best Buy would let something like that leave the warehouse and for their delivery drivers to install that in someone’s home knowing that it looks like that is absolutely ridiculous and unacceptable it could have easy burned down our house.

MAYTAG for ever This is a great washer, Very Large. Will wash anything you have. I think I could put my truck in it for a bath Worth every penny Would buy again

It was important for me to get my television delivered to me in my home. The delivery and set up service was why I chose Best Buy. Well that and they had a good price on the television I wanted. The delivery and set up was excellent. The gentlemen was so nice and very helpful. I have already bragged your service to everyone.

paid $190 so they can set it on the driveway per my request so they did their job but Best Buy refused to refund/partially as a result

arrived on time, never even had to. it was very easy

Great service! The team unboxed and setup the tv for us

The Best Buy technician who mounted our new 50" TV was most professional, personable and clearly explained everything we had to know. He meticulously cleaned up all the cardboards and waste materials.

These guys were the best! Very polite and they put in the work! I held my breath hoping my fridge would fit through the doorway and they assured me they were gonna make it work!!! It looks great!

The delivery was on time. We were given enough notice as to when they would arrive.

I love the job you guys did I am so grateful for your service

Its simply amazing, the colours, the quality of the image everything with this tv looks fabolous. Nice price/quality, and the delivery was excelent.

Delivered with care. The gentleman were very nice and respectful.

It was discovered that the product was damaged in shipping once it was removed from the box. They ordered me a new one and swapped it out no questions asked

I give it 0 solely on service provided by Hisense and Best buy. I purchased this tv on July 11, 2024. I had just moved to new apartment. Although i set it up, i did not remove the film and plastic till recently and observed a chip. Its the smallest thing ever but distorts the picture over a period of time due this chip. I called bestbuy who claimed to give me resolve but after speaking with 5 different representatives told me to call manufacturer who i spoke with a sent pictures of tv for Hisense to reply we take pics of merchandise before it goes into the box So not our problem please call best buy who then tells me they take a picture of the box when its delivered so if box is not damaged they are not responsible for it neither. I cant get past yhe fact that best buy also said its q day passed the 60 for return bit also missed the 15 day window of opportunity Then why do i have additional charge for geek squad protection for repair? Money was spent on Tv that I can not use. Hisense a company that can afford a replacement or a return wont and bestbuy who can afford a replacement or fix wont help my either. Qhich means the hard working person who can barely afford nything losses No solution, no resolve. Money spent, time waisted only an apology Please do not purchase anything Hisense there warranty wont cover physical damage although i dont know what their warranty covers but not physical damage. Bestbuy will not offer protection or a solution. Please be careful before you buy if you do be promptly because they have remorse or consideration for the buyer. They hold you responsible with out your fault. Never again