Customer Ratings & Reviews

Nic is tremendous! He installed my modem with ease, and he answered all my questions professionally and completely. He's a fantastic representative for Best Buy!

The agent was very knowledgeable about the product. The service call was for a modem install, when actually it was the router side of the dual product. He went over it anyway and we got all the equipment running smoothly. There were a couple tablets my wife had we didn't look at and seem to work periodically. Great service call.

Agent arrived on time, was extremely efficient in completing my modem set up

Megan was awesome. She let us know, when she was coming and arrived on time. She offered excellent advice and answered all our questions.

Adam got my new modem up and running very quickly. He was kind, patient, and informative. He made sure the whole house was running correctly before he left. Thank you!

Great job, knew what to do, even called Comcast (which usually takes alot of patience)! When I call, I am usually on hold for quite a while. Bravo Geek Squad!!!

The crew was great! Got our internet shifted over to our purchased equipment rather than continuing to rent the Comcast modem. They made sure all was in working order and the guys were very friendly and kinda.

Sean did a great job, first installing my new modem, then finding why my land phone was not working.

The installer transferred data from my old computer, installed the new computer and set up a new router. Took longer than I expected, but something I could not do by myself.

Anthony and Nicholas did a great job. Had to deal with XFinity for some steps for set up. They were patient.

I had a wi-fi mesh installed in my house along with my netgear modem. The two fellows who came to my house were terrific, professional,on time, and answered all of my tech questions. Highly recommend this service A+ rating.

Geek Squad hooked my modem to my computer. They were exceptional. Courteous, very helpful. They made sure I understood everything. I could not ask for better service.

very good job would recommend them. nice people thank you

Agent hooked up new modem without any problem. However ATT sent the wrong modem. We did not have tv to two of our three tv’s.

Luis Hernandez was great to work with. Informative, listens to the customer, makes great suggestions. He is interested in seeing the customer is happy and that all is in good working order.

We have used the geek squad for a bunch of installations and they are awesome. They are professional, patient and make sure you’re comfortable before they are done. I highly recommend their service.

Not being tech savy I called the GEEK squad to set up my new modem. Had a issue with setting up a appointment with the call in numbers so I went direct to the store and had the appointment set up in minutes. John came to my house and in a matter of minutes I was up and running again. He arrived on time and called to let me know he was on the way. Very professional job. Thank you.

As always the Geek Squad was on time answered all our questions and fixed any issues we had. I highly recommend them and especially George he was great.

The agent installed my wireless mesh system efficiently and was very professional including educating me on my isp as well as other devices connected to my internet. Well worth the subscription price for geek covers.

The Geek Squad member assigned to install mess net router was very knowledgeable about the product and completed the task in a timely fashion. Very pleased with the service.