Customer Ratings & Reviews

Ricky (PC Agent) was wonderful. Got everything hooked up and answered all our questions.

Agent Cameron Smith was his usual great work in getting things I need fixed and makes sure all is working correctly. Xfinity agents in two visits failed, but your 1st agents found the problem of failed equipment and the other a female agent within about 5 minutes figured out the Xfinity agents did not plug cable in correctly to new Nighthawk Modem equipment and my OOMA phones. I am a happy camper again.

The Geek Squad did not disappoint once again. Totally professional and knowledgeable. They go out of their way to make sure that you are satisfied before leaving.

Geek squad installed new HP laptop and transferred data from old laptop. They also installed a new modem and router. They all work great together. No complaints.

Everything went smoothly in the transition from our old system to this new one. The gentleman from Best Buy was the best.

The tech set up my friend’s modem/router in her home. It was a complicated setup due to the number of different devices she has, but he dud it all well. He was knowledgeable, polite and professional. I am very pleased with how he accomplished the task and the outcome.

The agent connected my modem/router. He was very knowledgeable and very friendly. He did a great job and even followed up with me later on.

James was totally outstanding. He was quick, thorough and professional. Great personally too!

The Geeks take care if everything. They have expertise needed on each product bb

Best Buy did a wonderful job with setting up my modem as well as the new computer, monitor, & printer. The Geek Squad tech who came made sure everything was working and that I was connected after setting it up, on the computer and also on my landline phone! I am so glad I had the help of the Best Buy Geek Squad in connecting and setting up my new modem!

Two agents came and installed my new Ooma phone system. Their work took them one hour. They hadn't done that system before, to my knowledge. They installed the modem and two phones.

Very knowledgeable and quick to set up in and out. Love them.

They installed my modem did a great job, connecting everything back up.

Home modem went well for the most part. A little hitch in hooking my other systems to it but they figured it out just fine.

Purchased a router and nest that was installed by the Geek Squad. I am very satisfied with the product and service.

Agents are friendly, clean and mostly knowlegeable. New Router and Modem were installed during a two hour session (Xfinity took up 1/2 of that time) and I needed to follow up with Xfinity next day. An installation mistake from the Geeks on my surround System (Samsung) from way back and under warranty was still not resolved and I needed to bring the two rear speakers to the store to be repaired or exchanged (still in progress). So, minus two stars...

The tech was efficient, professional, and answered all my questions.

The agent set up my modem, connected to my router and wifi

very effecient and professional experience with the installtion

Modem works great and I no longer have to rent one from Comcast