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Customer reviews

Rating 4.3 out of 5 stars with 505 reviews

Rating Filter

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 505 reviews
  • Rated 5 out of 5 stars

    Thanks for mounting my TV Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and knowledgeable, and super helpful. Special shoutout to Russel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing my ARLO cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan was the tech that came to our house to install two cameras [ARLO} and he was terrific. He took his time and did it right the first time. I have full trust in the GEEK SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure to have such good people who can assist with great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed all cameras and security system on my phone!!! Thank you so much for the patience you exhibited with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE TO HAVE WHEN NEEDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FREE with purchase but I did not need the help but I consulted for some time at the store and would not have tried it without knowing I could call in the calvary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring alarm sym n more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thay took great care of me and called in even more help for some more needs i had great team work very knowledgeable guy n very willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    modem lack of range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ring problems and connections resolve. great checking in atfer work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS relocated motion sensors quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originaly, all my 7 motion sensers were facing the windows instead of doors. GS relocated the sensors facing the doors using 5 new brackets and two old brackets. Also, GQ removed the brackets from the original locations. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech membership makes my life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad crew rocked, set up the whole house in an hour and the controls are so easy to use from my smart phone, ez pz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT service!! They were respectful ( Following Coronavirus guidelines) Very knowledgeable and did a GREAT job!! I will use them again!! Have had Geek Squad for MANY years!! They are the BEST!!!!!! I WOULD recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Alarm installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. I was so happy with the job performed. The technician was very capable to answer all questions. I will use this service in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a bad experience with the 3rd party vendor company they used, but Geek Squad installation was great! He was punctual, professional and got the job done. Onen of the many reasons I LOVE Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are awesome installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, knowledgeable and friendly. They installed an exterior camera and solar panel as well as interior window and door sensors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring-Video Doorbell and Chime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable about the product. Was able to answer all my questions. Installed in a minumum amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by our total tech installation team! They took the time to explain the technology in addition to the installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smoke Alarm Listeners incorrectly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who came out to install our Ring System where really good at what they did, and very nice while they were working. The alarm listeners were the last to go up, and were placed near the alarms for the old security system, not the builder installed alarms. At the time we were unaware of the difference. We are at a loss as to how to redo the installation, and unable to do so ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of sensors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial package installation was done by a Geek Squad technician. I purchased additional sensors and installed them myself. Very easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed a Simplisafe system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Simplisafe security system installed by Geek squad. The agent was on time and did a great job. He was in and out in no time. Everything went great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very knowledgable, courteous and explained in full any questions I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent System Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job installing and providing details on our Ring installation.

    I would recommend this to a friend
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