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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 69 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are positive about the heat feature and the tension relief that the Comfort Pro Vibration Neck Massager with Heat provides. However, customers are negative about the vibration and massage capabilities, stating that the vibration is not strong enough and the product doesn't provide an effective massage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 69 reviews
  • Cons mentioned:
    Massage

    Rated 1 out of 5 stars

    Not so great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a small gift for my spouse but has been useless.This can be compared to those TV infomercial items....where it is not really what you see that you get. The issue with the item is the design. You have to hold it with both hands to use, meaning you can't do any thing else while massaging your neck. Secondly, it does not adapt to your neck shape or size. Finally, this des not do any massage at all....you'll hardly feel anything when using.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heat, Tension relief

    Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 last year for family members and they love them I tried it and it relieves a lot of tension in neck and shoulders

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for relaxing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was hesitating on buying this product, but went I tried it made me relaxed. And since it works on a 110-240v and it can be used with batteries only, it makes more friendly user.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Helps with constant headaches.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suffer with constant headaches and a back massager will not reach the arch of the neck.I purchased this because it also has warm when used with electricity ( does not heat with batteries).I can also fit on the lower part of back as I am 40 inches. I will continue to use but would like better if the balls in unit would move horizontally and allow for my adjustment. Still would rate excellent for price and relief when you can't afford a masseuse 24-7

    I would recommend this to a friend
  • Pros mentioned:
    Heat, Tension relief

    Rated 4 out of 5 stars

    Just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of homedics neck massagers we purchased. Reliefs tension pretty fast and the heat is just right. Did not want to share anymore with my husband so I went and bought him his own one. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Great Pin Reliever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. It really helps after long days at work when my shoulders are hurting. It heats up well and my daughter uses it a lot for her neck pains.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 3 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when you work a long day of work or at home...my husband is the who use it a lot..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little vibrating neck massager does exactly what I was expecting. There are two speeds and a heat button. It gets warm, but not too hot. I find it relaxing.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Awesome product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this neck massager. The fact that it vibrates and has heat are great!! Helps my arthritic neck.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    I used this when I was 8 months pregnant. Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had shoulder and neck tension towards the end of my pregnancy. This worked great as I was able to use myself and the heat option was a bonus. When not using works as a great neck pillow too.

    I would recommend this to a friend
  • Pros mentioned:
    Heat
    Cons mentioned:
    Vibration

    Rated 2 out of 5 stars

    Not very effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibration is not very strong, even on level 2 (which is the highest level). Heat is fine. Didn’t help with my neck pain.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! Great for people who sit at desks all day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my brother and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally bought the more expensive version of this but returned it. After moving into my new apartment ( moving sucks), I needed a message. Boyfriendless, this came in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Tension relief

    Rated 5 out of 5 stars

    Relaxing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item to buy for yourself or as a gift. Several good setting on it to help you relax to the max. Enjoy!

    I would recommend this to a friend
  • Cons mentioned:
    Massage

    Rated 4 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine , I don't see it very effective to my neck though, but this just depends on how much of a strong massage is needed and thats a personal preference

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    Good neck massager but must pull.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This neck massager is well made and does provide adequate heat and vibration however to get the full effect one has to pull down on the straps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my sister that has neck issues. She has been using one she had to hold up on her neck and this is so much better. Just lays around the neck.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just OK!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby purchased this to try out and had me to try it. I’m just fine say that I’m not a fan. It was way to big and bulky. I would prefer something smaller and softer. It worked fine, but I didn’t like it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Soothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have issues with my neck and shoulders. This is fantastic with the massage and the heat is an added bonus. Really helps to relax.

    I would recommend this to a friend
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