Deals Worth GiftingShop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Open until 10 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 22 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Rated 4 out of 5 stars

    Homedics - Deep Kneading Massager

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it's not overheating. It shuts itself off if it's been on too long even if it's got battery left. As far as a massager itself, it is helpful but the ergonomics are a bit odd.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective and Sedating

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well for my neck. However, it seems to need to charge for a while. Still, I'd buy it again. It puts me in a trance, while sitting in my armchair, using it, while watching TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Neck message

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok but the little knobs are too long. It is hard to fit on my shoulders

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Deep message

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a birthday gift for my husband. He is a bigger man who pilots a boat for a living. So a lot of sitting in a chair which causes him back pain. I'm a lot smaller then him so it's hard for me to really message or adjust his back for him. He has used this item at least 2x a week since he got it. It's adjustable straps makes it where it will fit me or him. As well as it's hand straps that allow you to control where and how deep it messages it's strong enough to work on him. While still easy enough to work on me. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Massage intensity

    Rated 3 out of 5 stars

    Maybe for some

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong massage. Maybe for some. Usually, I prefer a strong massage. This one actually was too strong for me. The device is of good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Neck massager

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom. She said it was OK. A little bit too rough on her but overall she liked it.

    I would recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      Thank you for sharing your mom’s experience with the Homedics Deep Kneading Rechargeable Neck & Shoulder Massager! We're glad to hear that she liked it overall, though we understand that the intensity may feel a bit strong for some users.

  • Pros mentioned:
    Massage intensity

    Rated 5 out of 5 stars

    Feels like a massage with real hands

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 the massager that’s felt most like real hands digging into you. If you like a firmer massage, you’ll love this. It really gets in there

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My experience

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t met my expectations. It is a little bit heavy.

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      Thank you for sharing your feedback on the Homedics Deep Kneading Rechargeable Neck & Shoulder Massager. We understand that comfort and ease of use are important when it comes to relaxation. While the massager is designed to provide deep kneading relief, we recognize that weight can be a factor for some users.

  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hopeful that this massager would bring some relief to tightness in my neck/traps. I was surprised at 1.how small the unit is 2. The motor isn’t very strong 3. You can’t really feel the lower knobs 4. One of the larger top knobs broke after barely a week of use. This brand needs to bring back the larger, shiatsu neck and shoulder massager. That one was great which is why I had high hopes. As for this particular massager, it’s a dud. Sad I wasted my money on this!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Queen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is get for neck & back! I would recommend this to friend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great massager

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this massager with the hopes of it doing its job...and I want to say that I absolutely love it..I can say i give it 2 thumbs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Had my doubts but worked as intended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Neck and shoulder massager

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has had neck and shoulder issues for some time. Ever since surgery. So i decided that this will help and it does. Got it for Christmas 2024 and she uses it every night. She loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my my wife she has nerve damage in her neck so periodically she gets next spasms the next pains and it works for her and she's happier so I really like it

    I would recommend this to a friend
  • Pros mentioned:
    Massage intensity
    Best Buy Employee

    Rated 5 out of 5 stars

    Deep Kneading Massager

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly kneads deep into your neck and shoulders! Great for relieving tension, knots, ect. The additional heat option is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and price, I used just few times and I already feel the difference on my body

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Homedics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't buy this product mine it broke i forget to register now i am stock with it

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      We’re very sorry to hear about your experience with your neck and shoulder massager. The unit should operate reliably, and we understand how frustrating it can be when a product stops working.

      Even if you didn’t register the product, you may still be eligible for support or troubleshooting assistance. Please contact our customer care team at 1‑800‑466‑3342 or [email protected]
      , and we’ll do our best to help get your massager working again.

  • Rated 1 out of 5 stars

    item returned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i returned it, used it once and dont feel comfortable, i woke the ff day with more pain in my shoulder and upper back..

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      We’re sorry to hear that the Deep Kneading Neck & Shoulder Massager didn’t provide the relief you were hoping for. Your comfort and safety are very important to us. Thank you for sharing your feedback, and we hope you were able to find a solution that works better for your needs.

  • Rated 1 out of 5 stars

    Didnt work at all !

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get something that can massage around my neck, however it didnt massage or even stayed at its place for a second. I returned it right away.

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      We’re sorry to hear that our Deep Kneading Rechargeable Neck & Shoulder Massager with Heat didn’t meet your expectations. We strive to design products that provide effective relief and comfort, and we regret that this wasn’t the case for you.

  • Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Light and easy to use. Also came fairly quickly

    I would recommend this to a friend
Sponsored