Customer Ratings & Reviews
- Model:
- NMS-275HJ
- |
- SKU:
- 6593290
Customer reviews
Rating 3.3 out of 5 stars with 26 reviews
(26 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality3.5
Rating 3.5 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are satisfied with the overall performance of the Deep Kneading Rechargeable Neck & Shoulder Massager with Heat, noting its effectiveness. Users also appreciate the massage intensity, highlighting its ability to deeply knead the neck and shoulders. However, some customers have expressed concerns about the product's ergonomics.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Homedics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.don't buy this product mine it broke i forget to register now i am stock with it
No, I would not recommend this to a friendBrand response from HoMedicsProductExpert
Posted .We’re very sorry to hear about your experience with your neck and shoulder massager. The unit should operate reliably, and we understand how frustrating it can be when a product stops working.
Even if you didn’t register the product, you may still be eligible for support or troubleshooting assistance. Please contact our customer care team at 1‑800‑466‑3342 or [email protected]
, and we’ll do our best to help get your massager working again.
Rated 1 out of 5 stars
item returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i returned it, used it once and dont feel comfortable, i woke the ff day with more pain in my shoulder and upper back..
No, I would not recommend this to a friendBrand response from HoMedicsProductExpert
Posted .We’re sorry to hear that the Deep Kneading Neck & Shoulder Massager didn’t provide the relief you were hoping for. Your comfort and safety are very important to us. Thank you for sharing your feedback, and we hope you were able to find a solution that works better for your needs.
Rated 1 out of 5 stars
Didnt work at all !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get something that can massage around my neck, however it didnt massage or even stayed at its place for a second. I returned it right away.
No, I would not recommend this to a friendBrand response from HoMedicsProductExpert
Posted .We’re sorry to hear that our Deep Kneading Rechargeable Neck & Shoulder Massager with Heat didn’t meet your expectations. We strive to design products that provide effective relief and comfort, and we regret that this wasn’t the case for you.
Rated 5 out of 5 stars
Thanks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product. Light and easy to use. Also came fairly quickly
I would recommend this to a friendRated 1 out of 5 stars
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one informed me Where is my item? I ordered one months ago
No, I would not recommend this to a friendBrand response from HoMedicsProductExpert
Posted .Thank you for reaching out and sharing your experience. We’re sorry to hear about the delay in receiving your Homedics Deep Kneading Rechargeable Neck & Shoulder Massager with Heat.
To assist you further, please check the email confirmation from your order for tracking information or updates. If you’re unable to locate it or need additional support, we recommend contacting Best Buy’s customer service team directly at Best Buy Support or by calling 1-888-BEST-BUY (1-888-237-8289). They can provide specific details about your order status.
Rated 3 out of 5 stars
Its ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little underwhelmed but does it job. Maybe recommend it.
I would recommend this to a friend
