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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 24 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers express satisfaction with the Pro Therapy Vibration Neck Massager's overall performance and comfort. While the vibration massager functions as expected, the heat output is perceived as subtle, providing only a gentle warmth. However, some customers feel that the massage settings could offer a deeper tissue experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-24 of 24 reviews
  • Rated 5 out of 5 stars

    Perfect for relaxing next to an outlet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, however heating function does not work when using the battery function

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't do what it says it does.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not knead, even though display and online specs says it does

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      Sorry to hear you did not like this massager. We do have another model that has a shiatsu massage function your looking for. It is model NMS-620H and it can be found at Best Buy.

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mmnn nnnnnnnnnnmmnnnnnnnnnnnnnnnnnmnmmmmnnnnnnnnnn

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      Thank you for your review! If you have any feedback or need assistance with your Homedics Pro Therapy Vibration Neck Massager, our Consumer Relations team would be happy to help. Feel free to reach out to us at 1-800-466-3342. We appreciate your time!

  • Rated 5 out of 5 stars

    Great massager for work from home.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massager. Pretty strong, portable and cute. The onlynthing is you have to pull the strap and hold onto it to get the massager close to your neck.

    I would recommend this to a friend