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  • Angle. Homedics - Shiatsu Elite II Massage Cushion with Heat - Gray/Black.
  • Left. Homedics - Shiatsu Elite II Massage Cushion with Heat - Gray/Black.
  • Alt View 11. Homedics - Shiatsu Elite II Massage Cushion with Heat - Gray/Black.
  • Alt View 12. Homedics - Shiatsu Elite II Massage Cushion with Heat - Gray/Black.
  • Alt View 13. Homedics - Shiatsu Elite II Massage Cushion with Heat - Gray/Black.

Homedics - Shiatsu Elite II Massage Cushion with Heat - Gray/Black

Model:
MCS-845HJ
SKU:
6473823
Your price for this item is $179.99
The comparable value price is $289.99

Customer reviews

Rating 4 out of 5 stars with 27 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers value the Shiatsu Elite II Massage Cushion with Heat for its massage capabilities and overall performance, with users describing it as "amazing" and noting that "it helps him feel better." The heat feature is also appreciated. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews

  • Nice products, bigger range of motion would have n

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products, just wish the range of massage could good higher on neck and lower on back.

    I would recommend this to a friend

  • Painful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The massage chair is rough on the skin and can be extremely painful it’s difficult to use it without feeling pain

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      We’re sorry to hear that your experience with the Shiatsu Elite II Massage Cushion was uncomfortable. The intensity of the massage can feel different for each user, and we want to help you get the best experience possible. Please reach out to our Consumer Relations team at 1-800-466-3342 (Monday–Friday, 8:30am–5:00pm ET) or email [email protected]
      so we can provide some tips or options to make it more comfortable for you.

  • Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great i love this usevit everyday afterva long day

    I would recommend this to a friend

  • Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great till it didn’t. Only a month old, and 4 days after the window to return to Best Buy and it stopped working! So disappointing.

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      We're sorry to hear that your Shiatsu Elite II Massage Cushion stopped working after such a short time. We understand how frustrating this must be, especially just outside the return window. The good news is that our products are covered by a two-year warranty. Please reach out to our consumer relations team so we can assist you with troubleshooting or a possible replacement.

  • No call, no show.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat hard to review an item that never showed up, but I’ll do my best. Ordered this back massager for my wife for Xmas and the day it was supposed to be delivered, I received a notice that my order had been canceled. I contacted customer support and actually had a very good experience with the gentleman that assisted me. It turned out that the item was no longer available for sale by Best Buy and I was forced to find a replacement item on Amazon which still hasn’t arrived, so my poor wife is still waiting for her gift.

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and disappointment caused by the cancellation of your order, especially during the holiday season. This situation falls far short of the experience we aim to provide our customers.

      We’re glad to hear that our consumer relations team was helpful in assisting you, but we regret that we couldn’t fulfill your order as planned. While we strive to keep all our items available, inventory issues can occasionally arise, and we are truly sorry for the impact this had on your gift-giving plans.

  • Not for everyone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife for Christmas. She really didn't like the hard feel of the massage and described it as painful. I was able to return it.

    No, I would not recommend this to a friend

  • Broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was broken when i turned it on. Only one side worked and it sounded like the gears were skipping. It looked like it had been opened before and someone returned it.

    No, I would not recommend this to a friend
Page 2, Showing 21-27 of 27 reviews
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