Customer Ratings & Reviews
- Model:
- MCS-845HJ
- |
- SKU:
- 6473823
Customer reviews
Rating 4 out of 5 stars with 28 reviews
(28 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers praise the Shiatsu Elite II Massage Cushion with Heat for its excellent massage capabilities. Users report that the cushion's overall performance helps them feel better. Additionally, some appreciate the heat function in the mid-section.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Massage
Rated 5 out of 5 stars
My personal masseur
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I simply love this product; I highly recommended it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MyHoMedica Massager is amazing! I cannot wait to use it when I get home everyday. High quality too.
I would recommend this to a friend Rated 4 out of 5 stars
Nice products, bigger range of motion would have n
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good products, just wish the range of massage could good higher on neck and lower on back.
I would recommend this to a friendRated 5 out of 5 stars
Chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great i love this usevit everyday afterva long day
I would recommend this to a friendRated 2 out of 5 stars
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great till it didn’t. Only a month old, and 4 days after the window to return to Best Buy and it stopped working! So disappointing.
No, I would not recommend this to a friendBrand response from HoMedicsProductExpert
Posted .We're sorry to hear that your Shiatsu Elite II Massage Cushion stopped working after such a short time. We understand how frustrating this must be, especially just outside the return window. The good news is that our products are covered by a two-year warranty. Please reach out to our consumer relations team so we can assist you with troubleshooting or a possible replacement.
Rated 1 out of 5 stars
No call, no show.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Somewhat hard to review an item that never showed up, but I’ll do my best. Ordered this back massager for my wife for Xmas and the day it was supposed to be delivered, I received a notice that my order had been canceled. I contacted customer support and actually had a very good experience with the gentleman that assisted me. It turned out that the item was no longer available for sale by Best Buy and I was forced to find a replacement item on Amazon which still hasn’t arrived, so my poor wife is still waiting for her gift.
No, I would not recommend this to a friendBrand response from HoMedicsProductExpert
Posted .Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and disappointment caused by the cancellation of your order, especially during the holiday season. This situation falls far short of the experience we aim to provide our customers.
We’re glad to hear that our consumer relations team was helpful in assisting you, but we regret that we couldn’t fulfill your order as planned. While we strive to keep all our items available, inventory issues can occasionally arise, and we are truly sorry for the impact this had on your gift-giving plans.
Rated 3 out of 5 stars
Not for everyone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my wife for Christmas. She really didn't like the hard feel of the massage and described it as painful. I was able to return it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was broken when i turned it on. Only one side worked and it sounded like the gears were skipping. It looked like it had been opened before and someone returned it.
No, I would not recommend this to a friend
