The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-24 of 24 reviews
Rated 5 out of 5 stars
Good deal
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got it for thanksgiving deal worth buying in best buy
I would recommend this to a friend
Rated 1 out of 5 stars
Not that great
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The heat function on my unit doesn’t work very well. Also the massage portion doesn’t go down low enough for my back pain. May return it to the store.
No, I would not recommend this to a friend
Brand response from HoMedicsProductExpert
Posted .
Hi there – We're sorry to hear the massage cushion isn't meeting your needs. The heat is designed to provide a gentle warmth, and the massage nodes have a fixed range that may not reach all areas depending on seating position. We'd be happy to help troubleshoot or confirm whether your unit is working as expected. Please reach out to our customer support team at 800-466-3342, and we can assist you further. Your comfort matters to us!
Rated 1 out of 5 stars
Heat is not working
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have ordered 2 of these and for none of them heat functionality is working. Has anyone else faced this issue
No, I would not recommend this to a friend
Brand response from HoMedicsProductExpert
Posted .
Thank you for sharing your experience with the Homedics Shiatsu + Kneading & Vibration Massage Cushion. We’re sorry to hear that the heat functionality is not working on the units you received. This is certainly not the experience we want for our customers.
It may help to check that the heat feature is activated properly (usually by pressing the corresponding button on the remote or control panel). If it’s still not working, we recommend reaching out to our consumer relations team for assistance. They can help troubleshoot the issue or guide you through the exchange/return process if necessary.
Rated 5 out of 5 stars
Good product
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it for my parents and they liked it saying it is easy to use and comfortable for their back
