Customer Ratings & Reviews

If you are like me with 10 plus years in home automation, it may dissappoint you. I knew in less than 12 hours, I’d be returning it. Getting basic devices to pair can be tedius. While there are many homey “apps” built in for helping integration, it falls short on basic pairing. Basic Smartthings sensors took way too long, and my goal was to retire my old Smartthings hub. I really dont think thats possible unless i buy a lot of new hardware. I love the user interface when things paired nicely. Maybe Homey is better at software than hardware. I know software runs everything but logic in this case may be the blessing and curse. If you are starting brand new, I 100% recommend Homey Pro. Just pay close attention the hardware you buy and make sure its already playing nice with the Homey Eco System. You DONT want to develope an app to get your favorite device working:) This device is coming in from Europe so its still acclimating itself to the US Market.

I consider myself to be somewhat tech-savvy. I have my home pretty much filled with IoT devices. I set up my home mesh network. I thought it would be great to get one hub to control all of the many smart devices throughout my home and have one centralized app to go to. I have an app for the Feit lights, the Sengled lights, the Roomba, the Eufy doorbell and Eufy front door lock, the LG vacuum, the Ecobee Thermostat Tapo, LG, and…. Well, you get the picture. Wouldn’t it be fantastic to have one place to go to setup new devices, update, change routines, check status, etc? I thought the Homey Pro (Early 2023) Smart Home Hub was the thing that would allow simplicity. Unfortunately, that didn't work out for me. Setup of the Homey Pro was rather straightforward via their app on my iPhone. Homey Pro then tried locating devices on my network. Strangely, it found only Spotify (why?) and ChromeCast, which i don't use. The rest, I searched for and I did find a few. I was thrilled to see my Eufy doorbell setup so easily only to find out that Homey Pro doesn’t show video. And actually, since the time I set up Eufy in Homey, the doorbell - notifications and videos - no longer worked! It showed one image that indicated it was recent but it just stayed on that one image day after day even after I refreshed it. Come to find out, my doorbell had been disabled by the install on the Homey Pro, so basically my front door was unprotected. I deleted Eufy from the Homey Pro and the doorbell app once again works fine. I was able to set up my Roomba vacuum, but it lacks some of the features - most importantly, the mapping. I can't tell Roomba where to go! I deleted Roomba from the Homey Pro. I could set up the LG refrigerator, but not the LG vacuum. Devices either don’t work with it, apps don’t function correctly or Homey Pro simply doesn't have enough information yet - they say new devices are added daily, but I can't wait to get my Smart-Home working just to use this hub. Perhaps in the future, or if you use devices that it DOES work with now, you would be happy with this. But for me, now is not the time for the Homey Pro (Early 2023) Smart Home Hub.