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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4 out of 5 stars with 21 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are satisfied with the 11,000 BTU cooling power, which they find perfect for their room size. They also appreciate the portability of the air conditioner, as it allows them to move it to different rooms as needed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Solid unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to boost my struggling central AC in my 1000 sqft room at 73-74F when is 90F+ outside. Otherwise my centeal air would limp at around 78F inside. This unit is not the quietest so I would not recommend for a bedroom. Very light so it is easy to carry if needed. Installation was seamless, unbox and hookup. Only downside is the lack of controls via an app.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Honeywell. Very very good product with excellent quality and super cheap price . Cool down to 70f from 79f for my 600 sqf living room included kitchen in 20 minutes . 9 yrs old kid can hook up the window kit . I highly recommend you guys to purchase this magic portable air conditioner .

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review, Victor! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Noisy as can be

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is the loudest a/c unit I’ve ever heard. I have an older Honeywell unit that I really love, it is about half as loud as this u it is. I’m not sure if my unit is just defective or what, but I hate using it. I’ve been considering returning it since I got it. I’ve only used it three or four times, due to its obnoxious noise. Also, the window thing is too short for my window.m, by about 6 inches, my old unit has a longer window thing. On the bright side, it does cool nicely and is easy to use.

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review and feedback, Daniel. Like any other electrical device, this portable air conditioner will create some sounds when operating and that is normal. Honeywell untis make use of dual motor technology, making them quieter than most others in the market. The length of the window bracket is designed to fir windows with a maximum length of 38.2 inches. You will need to get an extension if your windows are longer than that. Please feel free to call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBC0916. We look forward to making this right for you. Thank You ! JMATEK

  • Pros mentioned:
    Cooling performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Loud but works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Honeywell portable AC unit is a lifesaver for my girlfriend and I. Its a little loud, but we dont mind. Cools the entire 500sq ft area in our house in about 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Way to Noisy for bedroom use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality of this machine is fine. It cools just fine, but it is unbelievably noisy. The compressor noise is way too loud for a bedroom. I bought this early and have another Honeywell similar to this and it is quiet compared to this machine, I am buying a different brand tomorrow. Disappointed that this machine made it past Honeywell Quality Control.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Does a good job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job for a large master bedroom. A little loud at night but on par with air purifiers or box fan. Need to account for window lip. Had to use foam board insulation as a mount for it to work in the window.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Like any other electrical device, this unit will create some sounds while operating due to the compressor working to cool the space. This is normal sound.

      This window kit is designed to fit most standard sliding windows. If your window is outside of the
      size parameters as stated in the manual (19.9 inches+ 19.9 inches; Min. Length 28.9” (73.3cm)
      Max.Length 38.2” (97.0cm)), the window bracket can be cut shorter to fit by bringing it to a
      nearby hardware store. Please feel free to get in touch with us at [email protected] or call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST) for any installation related concerns.
      If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Sleek, Modern and Beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, modern and beautiful...packs a punch of fabulous, chilled air all day long. My room gets so cold I have to turn down the velocity!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    COLD AS ICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't think the compressor noise is a issue, using in a small room in Hot Louisiana and I would think that would amplify the issue but my teenage son says he wakes up freezing.....then we were able to buy in discount - SWEET

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Great little AC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a room that gets a little warm in the summer and this thing makes it the coldest in the house. Highly recommended for anyone needing a AC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this floor unit it is great! Quiet and can turn off light at night for Sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Awesome room AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my son’s room, considered several brands this was the best choice

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    Very good ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good portable ac that cools down my very large space in a matter pf minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for single room usage. Highly recommend & would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit for smaller upstair space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit, and quiet compared to my old one! Easy setup!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Terrible humming noise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works cery well can cool down a large space quickly, how ever it has a terrible humming noise, it is coming from the compressor, nothkng is touching it so it must be internal. Extremely annoying!!!

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry to hear this ! Like any other electrical device, this portable air conditioner will create some sound when operating due to the powerful compressor working to cool the space you need it to. We are happy to know that the unit works well to cool the space you need it to, and that you are satisfied with its performance.
      Our customer support team will be able to assist and troubleshoot for you. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBB0730. We look forward to making this right for you. Thank You ! JMATEK

  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    What is this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! And smooth turnaround with best buy. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Cooling performance

    Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC has been a lifesaver. My apartment used to be so hot until I got this. Fairly quiet and cools my living room fast. Helps me get through 100 degree weather

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Our units make use of dual motor technology, making them quieter than most others in the market. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Perfect bed room air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great and is not loud compared to other portable air conditioners. Highly recommended for a bed room

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product arrived broken, but works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When package arrived upon opening noticed that the window kit was broken. Unfortunately already threw the packaging out.So I decided to contact honeywell themselves about getting a replacement. Even though I provided purchase order and date of purchase honeywell did not have good customer service and did not help at all

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    It’s not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not good Honeywell for me because when working more the 24 hours it’s making strong noise.

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry to hear this ! Like any other electrical device, this portable air conditioner will create some sound when operating due to the powerful compressor working to cool the space you need it to.
      Our customer support team will be able to assist and troubleshoot for you. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBB0830. We look forward to making this right for you. Thank You ! JMATEK

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