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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 47 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are pleased with the cooling performance of the 194 CFM Indoor Evaporative Air Cooler, stating that it keeps their rooms cool and eliminates the need to run the air conditioning throughout the house. The cooler is also praised for its user-friendly controls and overall functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 47 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in a decent sized bedroom. Would purchase again!

    I would recommend this to a friend
  • Cons mentioned:
    Water tank

    Rated 3 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I not recommend is not work, you need to add cold water every time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So beautiful and better for suny and super hot days

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Air cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate but water needs to filled up daily dues to the large amount of water being used.

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry for the inconvenience caused to you because of this portable evaporative air cooler. The frequency with which you need to fill the water tank depends upon a number of factors such as environment conditions of the area, hours of usage and so on. Our customer support team will be able to look into your situation better and troubleshoot for you. Please call us at 1-800-474-2147 (Monday - Friday between 8:30 am - 5:30 pm) or send us a note at [email protected] with the reference code number BBC0126. We look forward to troubleshooting for you. Thank You ! JMATEK

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that this really work it cool the room

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Refreshing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super refreshing it's good that I make noise good.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air Cooler Coolness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this air cooler for my niece and she loves it. It keeps her room cool

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and we slept better the first night we used it.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 2 out of 5 stars

    Does not work as advertised

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work as advertised, broke down after 4 months of use. Had to deal with Honeywell's Bad customer service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Swamp cooler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low fan speed, good for a solar power or small area

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review, Daniel ! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us.
      This is a compact spot cooler, built to cool your immediate area. Couch, bed, workspace, dining table - the unit is compact and easily portable for personal evaporative cooling. Please feel free to reach out to us at [email protected] or call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), with the reference code number BBC0813. We look forward to assisting you.
      If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Nice small cooler

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than what I thought, but it works!! I added ice cold water and then room felt nice and cool.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Cools good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and as described. Would prefer if had a timer.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review and feedback! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. This unit does not come with a timer. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    Great little unit

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It’s a regular fan or a little swamp cooler. It holds enough water to last most of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for living room use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the living room use during the summer especially if you live in Texas

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 3 out of 5 stars

    Almost But Not Good Enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not cool a room any better than a weak powered fan. Well constructed though.

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry for the inconvenience caused to you. Our portable evaporative air coolers work best in areas with a dry climate, with humidity levels below 50-60%. These also require ample cross ventilation along with dry heat for optimal cooling. You may need to check the environment conditions of the area you are operating the unit in, in order to ascertain why it did not work as per your expectations.
      Our customer support team will be able to look into all your concerns and troubleshoot for you. Please feel free to give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBC0626. We look forward to make this right for you. Thank You ! JMATEK

  • Rated 3 out of 5 stars

    Evaporative Air Cooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honeywell - 194 CFM Indoor Evaporative Air Cooler (Swamp Cooler) with Remote Control in White - White Overall rating* Your review*

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry for any inconvenience caused to you. Our customer support team will be able to look into all your concerns better and troubleshoot for you. Please feel free to give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBC0526. We look forward to make this right for you. Thank You ! JMATEK

  • Rated 3 out of 5 stars

    Room cooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t.’t cool that good it doesn’t go air flow far into the room I bought

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry for the inconvenience caused to you. Our portable evaporative air coolers work best in areas with a dry climate, with humidity levels below 50-60%. These also require ample cross ventilation along with dry heat for optimal cooling. You may need to check the environment conditions of the area you are operating the unit in, in order to ascertain why it did not work as per your expectations.
      Our customer support team will be able to look into all your concerns and troubleshoot for you. Please feel free to give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBC0726. We look forward to make this right for you. Thank You ! JMATEK

  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not really throw cold air, or not really cold.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry for the inconvenience caused to you. Our portable evaporative air coolers work best in areas with a dry climate, with humidity levels below 50-60%. These also require ample cross ventilation along with dry heat for optimal cooling. You may need to check the environment conditions of the area you are operating the unit in, in order to ascertain why it did not work as per your expectations.
      Our customer support team will be able to look into all your concerns and troubleshoot for you. Please feel free to give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBC0626. We look forward to make this right for you. Thank You ! JMATEK

  • Rated 5 out of 5 stars

    Indoor Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Just add cold water and you will feel the cooling.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 5 out of 5 stars

    T

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, Easy use But it doesn’t work to make it cold in hot summer at all

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. This device cools the air using the natural process of water evaporation instead of using a compressor. Hence, this should not be compared to a portable air conditioner. Our customer support team will be able to address any of your other queries and troubleshoot for you, if required. Please feel free to write to us at [email protected]. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

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