Customers highly value the 20 Pint Energy Star Dehumidifier's quiet operation and ease of use, with many praising its simple setup and convenient water emptying. The effective humidity control is also a significant plus, as it helps maintain comfortable and healthy indoor environments. A smaller water tank capacity is a point of concern for some users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
Rated 5 out of 5 stars
Good
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was very good I have it in my living room and it cools very well.
I would recommend this to a friend
Pros mentioned:
Humidity control
Cons mentioned:
Tank size
Rated 5 out of 5 stars
Does the job well,
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been using this dehumidifier for 3 weeks now and it works great in a 20 x 14 basement. I'll set the timer for 3-4 hours at 40% humidity at high fan speed. It will typically drop the humidity levels from 85% to 50% in my basement and you can really feel the difference. This unit does not come with the pump for the condensate but has a gravity fed outlet, and a collection tank. Using the tank is not inconvenient as long as you do not leave the unit running indefinetely. Either it shuts off when full or once the timer stops empty out the water. This unit is not too loud and does not generate a lot of heat.
I would recommend this to a friend
Pros mentioned:
Performance
Cons mentioned:
Tank size
Rated 5 out of 5 stars
Honeywell
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very good product working top notch all the time only downside is it has to have a bigger tank
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
fits my needs very well
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm being asked to review this having owned and operated it for only a few weeks.
That said, I'm pleased. I didn't know how much water I needed to extract from the air, I had read dehumidifiers often don't last long (so i didn't want an unknown manufacturer), I wanted a reasonably low energy use unit and a reasonably quiet unit.
This Honeywell unit has fitted my situation, to date. The water storage container of this unit holds only 7 pints, but that is more than I need—so this was a good choice for me. Honeywell is a long-time major technology company, and the unit seems well-made—so I have no reason not to expect use from it for many years. The way I use it doesn't take a lot of energy. And although I wouldn't say it's 'quiet,' other units I looked at had higher decibel ratings.
It came quickly after I ordered it. Best Buy sold it at a good price.
Fed Ex delivery was terrible: they just left it in my yard. They didn't even try to carry it to the house, where they would have found a covered porch.
I would recommend this to a friend
Pros mentioned:
Ease of use, Noise level
Rated 5 out of 5 stars
Dehumidifier
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It runs quiet. Very easy to empty the water. Love that it has a light letting you know when the filter needs cleaning.
I would recommend this to a friend
Cons mentioned:
Tank size
Rated 2 out of 5 stars
Too weak for a small humid basement
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this for my 300 sq ft basement one month ago. It was pretty easy to unbox, set up, and use but I do have several complaints. The fan is always running even if it’s reached the desired humidity level. My last unit would slip into standby mode to conserve energy and turn back on when the humidity goes up but this is always on. Even though it’s running constantly it can’t seem to lower the relative humidity below 55%. I set it to 35% just to see if it could do it and it just bottomed out at 55%. The continuous drainage function is great because I prefer to have it empty the water into my sump pump. But, hose is very short- 3 ft. Will have to invest in a longer hose that fits the valve so I can move the humidifier further from the drain. Overall, the unit is too weak for a humid 300 sq ft basement, let alone a 1,500 sq ft basement it’s marketed for. It’s probably best for a small bathroom or bedroom.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use, Noise level
Rated 5 out of 5 stars
Easy Set Up
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and quiet; definitely worth the money
I would recommend this to a friend
Pros mentioned:
Humidity control
Rated 5 out of 5 stars
Dehumidifier
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and is doing its job! I set it to auto and when it feels the humidity it kicks in! Love it! Thought I’d have to purchase a new bathroom door but it even sucked the built up humidity from that! It saved me money!
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Rated 5 out of 5 stars
Steel
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Considering its dimensions, it works quite well and looks automatic. We use it in a 100 sqft area and it is quite successful.
I would recommend this to a friend
Cons mentioned:
Tank size
Rated 4 out of 5 stars
Works well
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like the device and the options to customize humidity levels, but I wish the tank was a little larger, as i feel like I'm emptying it at least once a day sometimes even twice.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review, Kyle. We are happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. This unit has a water collection tank that can collect a maximum of 50 pints of water. The frequency with which you need to empty the water tank depends upon various factors such as number of hours of usage, humidity in the room, external sources of humidity and so on. There are other Honeywell models that come water tanks of a larger capacity, that you could look to purchase when you want to upgrade the dehumidifier. Please feel free to get in touch with us for more queries or concerns and we will be happy to assist you. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Ease of use, Noise level
Rated 5 out of 5 stars
Good Buy
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice, efficient dihumidifier. Runs very quiet and easy to adjust settings
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Rated 4 out of 5 stars
Just a couple drawbacks.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does what you purchase it for and appears to be solidly built. Would rate it a five if not for two things.
it does generate a bit more noise than the unit it replaced.
If you are emptying the bucket as opposed to feeding a drain you will be emptying it frequently as it has a small holding capacity.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier.The water tank in this unit can hold a maximum of 7 pints of water. The frequency with which you will need to empty the water tank, will depend upon factors such as environment conditions, temperature, humidity percentage and so on. Like any other electrical device, this unit will create some sounds when operating and that is normal. Our customer support team will be able to assist you with for any concerns. Please feel free to get in touch with us. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Rated 5 out of 5 stars
Honeywell
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this product and worth to spend money for it.
I would recommend this to a friend
Pros mentioned:
Humidity control
Rated 4 out of 5 stars
Great dehumidifier for 1000 square feet.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Much lighter than my previous dehumidifier. I especially appreciate the digital percent humidity display.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Dehumidifier
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great! Better then expected work refer ro a friend or family member.
I would recommend this to a friend
Rated 5 out of 5 stars
Dehumidifier
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works great. If i had to do the order again i would buy a larger capacity one though as i use it in my cellar and have to empty it frequently.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Please feel free to write to us at [email protected] . Our customer support team will be able to assist you with our units. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Noise level
Rated 4 out of 5 stars
S. Kumar
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quiet and adequate for small areas. Easy to set up and use.
I would recommend this to a friend
Rated 5 out of 5 stars
Solid
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works like a charm, our bathroom was having mood issues and since we bought this it has stopped. Also makes our bedroom feel warmer too, would recommend.
I would recommend this to a friend
Rated 5 out of 5 stars
Good dehumidifier
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This dehumidifier is effective for 800sq. feet basement. It is compact, lightweight and not very noisy. For the price I’m really happy with this device
I would recommend this to a friend
Rated 5 out of 5 stars
Quiet, efficient
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quiet, efficient . Best warranty for the $. I just bought this unit. Ask me again in a few years!