Customer Ratings & Reviews
- Model:
- TP30AWKN
- SKU:
- 6461856
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers find value in the 30 Pint Smart Dehumidifier's effective humidity control and its ability to maintain the desired humidity levels. Its strong performance and quiet operation are also frequently praised, along with the convenient WiFi connectivity and ease of use. The app allows for remote monitoring and adjustments, adding to the user-friendly experience.
This summary was generated by AI based on customer reviews.
Good purchase for basement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, love the fact I can control the settings on my phone as we as monitor it.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived broken and return process was very frustrating
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you because of the damaged dehumidifier. Sometimes, due to their weight, these units get damaged in transit. Our customer support team should have been able to assist you with the return. Please feel free to get in touch with us for any future purchase requirements. You could call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBC0106. We look forward to hear from you. Thank You !
Unit never worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Wi-Fi would not work, which did not really matter since the unit would not run. The water level indicator light was blinking red even though bucket was empty and properly in place. By the time I realized the unit was never going to work, it was too late to return the item. I tried to reach out to Honeywell for assistance and was unable to get any help there.
No, I would not recommend this to a friendSorry I didn’t return!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t but this unless it’s for a very small room! WI-FI doesn’t work. I would look for another brand! Sorry I didn’t return.
No, I would not recommend this to a friendWifi useless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions on connecting to the internet are terrible. You just have to stumble into getting it connected. I had to reboot my modem remotely for a different reason and the unit didn't automatically connect. I am a thousand miles away and the dehumidifier is off line. Wifi totally useless.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you, Steve. Our customer support team will be able to look into your concerns over connecting the unit with Wi-Fi and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBC0121. We look forward to making this right for you. Thank You !