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Customer Ratings & Reviews

Honeywell - 550 Sq. Ft. Portable Air Conditioner - Blue/White-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 493 reviews

84%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 271 Reviews
  • Rating: 5 out of 5 stars

    Quick, and cool

    Posted
    FuturamaLover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this unit prior to hurricane Irma making it's way through. With it's low watt usage, it was a GREAT fit for my bedroom, and generator. My generator was running 2 refrigerators, a few lamps, and this AC unit. The Honeywell unit used so little power, I've decided it's cheaper to run it in my bedroom and keep the rest of the house a bit warmer. While some people complain about the noise, mine it almost TOO quiet. I have to have some sort of white noise to sleep, and a cold room. This unit provides both. The noise isn't a nuisance, but JUST right. The dehumidifier is amazing, and is large enough to be able run for 24 hours without needing to be emptied. I'm tempted to buy more for the front of the house that gets warmest in the summer heat. To give a comparison, we have a top of the line Trane 21 SEER ac unit in our house that keeps it nice and cool. Adding this unit to the bedroom, I can get the temp to a nice 60 degrees, wicked fast. Our power never went out during the hurricane thank goodness, but a co-workers power did. He borrowed the unit and was amazed and bought his own.

    I would recommend this to a friend

    • Brand response

      JMATEK

      Thank you for the positive review and thank you for being a Honeywell Customer. JMATEK

  • Rating: 5 out of 5 stars

    Excellent AC !! Surprised to see Negative Reviews

    Posted
    NJStealth
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So I tried purchasing a portable air conditioner from Walmart and it was a 300 dollar fan. I was very discouraged and thought all portables were going to be this way. I purchased this unit and they matched Amazons price online very easily with great Best Buy support and picked this up from the store. People in the store put it in my car were very professional and was thrilled about service. Now back to the AC. I am very impressed with the quality and how cool this AC is. I like to be freezing and I am very picky when it comes to air and my central air doesnt cool my office good enough as I am always sweating from working but this unit makes me so cold that I often put it in sleep mode cause I am too cold!!!! In 90 degree weather I have maintained 73 degrees in my office and this machines evaporation feature is fantastic I have no leaks no water tray to empty . I couldnt be any happier. I may buy another one for the bedroom this unit is in a 500 SQ FT office and its freezing in here!! Thank you Best Buy and Thank you Honeywell!!

    I would recommend this to a friend

    • Brand response

      JMATEK

      Hi, Thank you so much for your thoughtful review! We're glad to hear you're loving the performance of this Portable Air Conditioner and that it's keeping you cool and comfortable this summer. JMATEK

  • Rating: 5 out of 5 stars

    Definitely Cools!

    Posted
    cwnco
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought this and put into my master bedroom. Let me tell you that this thing really cools down rooms!! Being the master bedroom, you're not only cooling the largest bedroom, but also the master bathroom, and closets. Well it got the temp down really great during the July heat! My condo hardly has any insulation in the attic, so I needed help cooling down a lot! I put this on 72, thinking I would be lucky to get it down to 74 - 75. Nope! It got down to 72!! And so I had to try it at 70, and it got there too! I was also amazed at my electric bill. I was thinking oh crud I am going to have a huge electric bill. Not! My bill was at the typical rate as in the spring! And it never got close to my highest bills I've had since living here! I was totally amazed! It runs quiet too! No need of yelling to hear myself think ha ha! It made a huge difference than what I was dealing with before I got it. I was so grateful that I decided to buy it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Got what I paid for.

    Posted
    CRBieker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    A/C works great as long as you are realistic about the space you are trying to cool. So many factors play into how well your home will cool down from one source. Wish Inwould have gotten the 14,000btu version for a bit more but the 12,000btu is no slouch. It would be better to have too much cooling power and bring down the fan speed than have too little and have it run non-stop. As commenters have said in previous posts, constructing the hose is not the easiest but more specifically the plastic "nozzle" that attaches to the window piece is the main culprit of frustration. If you use a small blunt object to help snap the two sides together it's not too bad. Just be aware the little plastic posts are easy to break off with improper force.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Portable Air Conditioner

    Posted
    MandysMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have suffered through numerous summers with only fans for cooling. Not a wonderful situation in sunny California. This year I decided I could not stand it anymore. After doing some research I settled on this Honeywell air conditioner. Why did I wait so long??? Super easy to install, the piece for the window fits perfectly in my slider windows, and it cools off my combined living room and kitchen easily. I have it set at 75 and once it cooled off the room it has kept the room within 2 degrees of 75 - despite the high heat we've had over the past week. It even carries into my bedroom - not enough to cool the room down but enough to keep it comfortable enough to sleep in using only an air circulator.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Affordable Extra Comfort

    Posted
    Trekkor2010
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We have a guest bedroom that is at the end of the central A/C system and it is difficult to keep it cool. There is no air return and with the door closed, there is little cool airflow into the room. I inquired about installing a dedicated split system and was told it would run about $3000. The AC tech suggested I just get one these portable units and try it. So far it is performing very well. The exhaust vent has to be installed in a window, and since it is a ground floor room, it requires adding security stops to the window to keep it from being opened from outside. It is not too loud when it is running, It takes up more space in the bedroom than I would like, mostly due to the large exhaust duct on the back. But it performs very well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Purchase Ever !

    Posted
    Kadi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I highly recommend this product. It is easy to install, hassle free and absolutely effective. I suck at installing anything but I was able to do this. Moving it around was also very easy. But best of all, it leaves my room so cool that I have to either cover myself with a heavy blanket or just turn it off. Furthermore, I was so elated that I found this because my building management in NYC has a strict rules when it comes to removing window guards ( I have a 2 year old) and installing the traditional AC's . I am certainly glad that they have such strict rules, for my son has too much energy, running and jumping everywhere. My only downside with this product is that the price is a little too steep. $600+ is a bit ridiculous if you ask me lol.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great unit in a pinch

    Posted
    ALLT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I picked up this gem of a unit as an emergency due to my home central ac burning a compressor and needless to say a new central had to be ordered so a few days were going to go by miserably with 95+ temps. Susprisingly this portable was able to be installed quite easily into my living room area and brought my home's temp down from 79 to 75 and kept it there thru the next few days. It was worth every penny and it's portability makes its future uses open to alot of possibilities. 5 star product.

    I would recommend this to a friend

    • Brand response

      JMATEK

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. JMATEK

  • Rating: 5 out of 5 stars

    Great portable AC

    Posted
    raceracer
    • My Best Buy® Member

    Our central HVAC went out and needs to be replaced. All the quotes we got were running five figures. No way we could afford at this time. Ended up buying this cool portable AC unit for less than $500 and we are happy with the purchase. It's southern California summer and you can't live without AC. This unit satisfies the requirement and keeps 450 sf room cool. Turn the unit on for an hour, and the room cools down to less 10'F. Negligible noise as compared to three fans we run in the room. Purchase this unit without second thoughts for a goodnight sleep.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Moving this AC is a breeze!

    Posted
    Bribri
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was tired of always having to mount and dismount the AC every season, so I decided to switch to a portable unit. Got a decent deal and haven't looked back. Easy to move from room to room and remote has a LCD display that takes out all the guess work. Haven't tried the dehumidifier function yet (wasn't expecting it) but will use it when the time comes. Air directed upwords and chills the room fairly quick (can't direct vents any other direction). If your looking for a portable AC unit, I would highly recommend trying this one out.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This portable unit quickly cools

    Posted
    MoDog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My son's bedroom has always been unbearably hot to the point where he couldn't sleep in it during the summer months. This portable unit quickly cools his bedroom in no time at all and now He has his room back. The unit is designed to draw the hot air from your room and vent it out a window, while it blows cold air from a supply vent located on top of the unit. The motor is not totally silent where you won't hear it run but it's not disturbingly loud.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Life saver.

    Posted
    Caroline
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this portable air conditioner two summers ago while I was house sitting for my parents who firmly believe their air conditioner works like a charm. It doesn't. So I bought this little guy even though I only really needed it for about 2 weeks and wow wow wow. It's amazing. You can set the temperature for what you'd like the temperature to be. Then of course it also has a fan setting as well as a dry setting.

    I would recommend this to a friend

    • Brand response

      JMATEK

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rating: 5 out of 5 stars

    Wonderful air conditioner for homes with no AC

    Posted
    jennifer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My home is so hot in the summer time and instead of spending more money we purchase the portable air conditioner closed all the house windows and in less then 30min our entire up stairs was cooled down. Additionally it is portable which makes it that much more convenient I am able to move it from my bedroom to my front room and the vent it also very easy to assemble. Highly recommend.

    I would recommend this to a friend

    • Brand response

      JMATEK

      Hi Jennifer, Thank you so much for sharing your thoughts on this Portable Air Conditioner with us. We are so happy to hear that you enjoy the features and performance of this unit, and we appreciate you taking the time to leave us a detailed review. Thanks again! JMATEK

  • Rating: 5 out of 5 stars

    Love this air conditioner!

    Posted
    Kelly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is the perfect air conditioner for an apartment...or anywhere. It is totally self-contained, which means that you don't have to worry about the water that collects. We live on the second floor of an apartment complex and we cannot have our air conditioner dripping out water from our window. We also don't want to have to remember to dump the water! This air conditioner is absolutely perfect for us!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    FANTASTIC AIR CONDITIONING UNIT!!!

    Posted
    NKYBuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I recently moved into my new apartment that had all utilities included with the caveat that we would need to buy ourselves some A/C Units to cool the place. We thought we were doing fine for a couple of weeks until one of the first days of summer hit and we were frying! After installing this unit, we have been able to keep the temperature in our decently sized apartment at a comfortable temperature with this one unit with no problem. Needless to say, this one is a keeper!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works very well. Keeps room cool enough.

    Posted
    Medium
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I do a lot of work in the garage. The room is well insulated but is still open to outside air circulation. The portable AC unit cooled the room and kept it in a very comfortable way. It would be over 100 outside and just above 80 inside. The unit was cooling an area larger than it was rated for. I supplemented with 2 additional portable fans. Heaven.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Air Conditioner!

    Posted
    shetat64
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This little baby has saved our bacon this year!!!!! I'm using it in a room that is aprox.22 x 20 and it has made a HUGE difference. WE are very happy with the purchase , Except the wheels don't lock and the hose was too short to vent it out the window so we had to place it on a coffee table to allow the vent tubing to reach and we have had to chock the wheels. BUT this is a GREAT air conditioner.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it so much we bought it twice...

    Posted
    Beardedone
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We like this AC unit so much that we purchased the same unit a second time. It's a great way to handle the really hot days in several rooms where the current AC does not reach. At some point in the future we will have the house AC redone to better cover the whole house, but in the meantime this unit does it all and does it well. It's efficient and does not completely encroach upon a room. Easy to set up and use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    glad to have

    Posted
    Santachas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    we purchased this unit for a rental property which does not have central air conditioning. the tenants are quite happy with this unit as it keeps the 3 main rooms cool. they supplement the bedrooms with fans. we will put in central air in the 1st floor with a subsequent project and move this unit to the 2nd floor where it is difficult to run new ductwork. the portability is truly worth considering if you have an apartment.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Air Conditioner for Small Windows

    Posted
    K459
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We have rather small windows in the bedroom and had difficulty finding a window unit to fit. This was a great alternative. It cools the space down quickly, even with western exposure which causes the room to heat up late in the day. It is a little noisy but nothing the average person could not sleep through. Very easy to install.

    I would recommend this to a friend

    • Brand response

      JMATEK

      Thanks so much for your review! We're happy to hear you enjoy the features and functionality of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. JMATEK