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Customer Ratings & Reviews

Honeywell - 450 Sq. Ft. Portable Air Conditioner - Blue/White-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 125 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 125 Reviews
  • Rating: 4 out of 5 stars

    Comparible to other portables

    Posted
    Enchantedgal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This AC has a slightly louder fan/rattle noise than my previous Denali portable. It functions nearly the same as every one I've owned before - which is to say not as powerful as a window unit, but capable of cooling a single room. I have a work room that gets hotter than the rest of the house and this shaves a few degrees off the temp. I can typically get this room to be 76-79 with central air, then this unit will take it down to 71 from there. If you rely on the portable alone you would not be able to shut it off for any time period if it was over 80 outside, and you will have only a small room to feel comfortable in. If you don't mind the effort/installation/permanent nature of a window unit, you will find those perform better. However, this allowed me to be able to open my window and use a fan instead on nights that were cool outside. As with all portables, the hose and window bracket fit loosely together and I used packaging tape to secure the hose to the unit and bracket. I had to do this with everyone one I've ever owned, so it's not limited to this model.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good AC for warm not hot temps

    Posted
    Joyce79
    • My Best Buy® Elite Plus Member

    I purchased this AC for our third bedroom upstairs which is generally warmer than the main level. I bought this model knowing that the BTU of this unit more than covered the size of the room. This is a decent AC and worked really well at night when the temps were in the 70s. But it could not get the room to less than 80 degrees during the day when the outside temps were in the 90s. It probably would have worked better in one of the main level rooms when it doesn't get as hot. Also, be warned that if you are installing the exhaust into a narrow window you will have to do some cutting of the window guard. It's too short to cover the entire window but with the extension it partially covered the hole for the exhaust connection.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cool and quiet, good for small rooms

    Posted
    BestBuyReviewGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This AC isn't quite as powerful as my previous unit but it's much quieter. The auto-evap system appears to work very well. Every time I check the drain ports on the back it appears to be empty. I use this in the bedroom to keep it cool at night. It takes awhile to cool the room so I usually turn it on a half hour before I turn in. I wish you could direct the fan blades. I use a box fan to help circulate the cool air where I want it. Works very well in my case but I wouldn't recommend it for a large room. Installation was mostly easy but I had to carve through one of the window kit sections in order to make it fit.

    I would recommend this to a friend

    • Brand response

      JMATEK

      Thanks for the review! We're happy to hear that you're satisfied with the overall performance of our Honeywell Portable Air Conditioner. We appreciate you sharing your thoughts on the design of the window kit and air outlet, and we'd be happy to note that for product improvement purposes. The HL10 is recommended for a 350 sq ft room so it should not be expected to cool a large room. However, we'd love to recommend a more powerful Portable AC unit that'll work great for your specific needs. Please feel free to give us a call at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday or send us an email at usinfo@jmatek.com. Thanks again! JMATEK

  • Rating: 5 out of 5 stars

    Great!

    Posted
    Mabs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I live in north central Texas and it gets hot!! My bedroom is a garage conversion and although there is insulation in winter the room is significantly cold and in the summer it gets really warm. I went 4 summers suffering in this hot bedroom trying to make it with a ceiling fan and I never even thought about buying a portable a/c. Thank god i came across the idea of buying one because it is a life saver! My room is pretty big and cools quickly! The size of the a/c is a bit larger than I thought but it doesn't matter because I can stay cool now. I personally don't think the sound is too loud, it's comparable to an air purifier in loudness. Buy this if you are done being hot!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome!

    Posted
    Lauren
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Our A/C broke at our house - we live in Houston,TX so you can imagine how hot and humid it was. The self evaporating system worked flawlessly. During the heat of the day it kept our bedroom at 72 degrees and at night as low as 67 degrees. The noise also isn't as bad as some of the other reviewers complained about. But we are used to having a fan on because even with our ac working it gets hot. So its about as loud as having a small tower fan blowing. Worth every penny. We are extremely satisfied with this product.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst Air conditioner ever

    Posted
    Reddy

    I bought this AC just because it said it has a auto evaporation system but it doesn't. i called Bet Buy to return and they said they will not take it back and said to call the company. i just got fed with all the non sense and started to put a bucket under the AC now which looks so odd in my bed room. Best Buy should stop false advertising else they will end up in consumer court one day. Not happy with this purchase at all. Now i am forced to use this stupid product with a bucket underneath. I cant even drain the water out with the hose as there is no opening to my window.

    No, I would not recommend this to a friend

    • Brand response

      JMATEK

      Hi Reddy, We're very sorry to hear about your experience with our Honeywell Portable Air Conditioner. This unit is equipped with an auto evaporation system, but if you live in a humid climate it will still need to be drained. We'd love to look into your situation further since these units are covered by a one year warranty. You might be eligible for an exchange/warranty replacement if the unit was purchased new. Please contact us directly by phone at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday through Friday or send us an email at usinfo@jmatek.com so we can help. Thank you. JMATEK

  • Rating: 5 out of 5 stars

    Great portable a/c unit.

    Posted
    Sunshine
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I live in an apartment building that decides when they will switch on the a/c and with weather constantly changing from March - May, I needed something that would keep my home cool and comfortable until they switch over. I have a 960 sq. ft. home and it had kept it comfortably cool on the very warm days. It is not as loud as some of the reviews had mentioned. It is a bit bulky (especially the exhaust hose), but being cool and comfortable is well worth it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Noisy and doesn't cool room size listed

    Posted
    dancefreak
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This 10,000btu devise is big and bulky--but that's to be expected for any portable AC and not a reason to deduct stars. The issue was that it won't cool a room about half the size of the square footage in the specs below 74 degrees while it's still hot outside. And I live by the beach where the high regularly only gets to 85. I can't imagine how this would do in a region that reaches triple digits with high humidity. Plan to try the 14,000 btu version to compare.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works Well

    Posted
    Weze
    • Verified PurchaserVerified Purchase

    This is my first portable air conditioner. It is easy to move on it's rollers, and I had no difficulty installing. The plastic was too small or too large for our window, but my husband was able to cut it to size. Until that happened, I just put a dishtowel on either side to plug up the remaining space. We first had in a large area ( kitchen, dining, great room), and it did cool somewhat, but not as well as it did in the bedroom, which was smaller and more confined.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works pretty well, slightly annoying to maintain

    Posted
    CodyS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I use this primarily in a small bedroom. I have two cats and the machine efficiency drops pretty quickly as the machine fills up with cat hair and dust. Cleaning the lower grate means using a screwdriver which takes more time and effort. Also, the bottom drain plug location makes it difficult to drain. Overall, I would recommend the unit for portability and functions.

    I would recommend this to a friend

    • Brand response

      JMATEK

      Hi, thank you for taking the time to share your thoughts on our Honeywell Portable Air Conditioner. We're glad to hear that overall the unit is working well. We'll keep your feedback in mind for product improvement purposes. If interested, we would recommend trying our Bluemyst Air Purifier (https://bluemyst.com/), which works great for capturing dust and pet dander. Also, if you haven’t already, remember to go to HoneywellHomeComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rating: 5 out of 5 stars

    Efficient and excellent for our needs

    Posted
    omega
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Had purchased an earlier model Honeywell for living room. Our home is a mobile home and can get quite warm on sunny days and in the summer. Our central air conditioner is old and very energy inefficient. Very high electric bills in the summers led to our deciding to try a portable A/C. All three have proven to be excellent choices. The two that this review is for are excellent for our bedrooms. Both are quite easy to move around (castors) and relatively quiet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice product

    Posted
    Kg8067
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This air unit looks like a robot and works really good. Have it in an upstairs room that gets really hot on 90 degree days .. This product works great and cools the area pretty good. So far so good! I was confused about having to install the hose to the window but makes sense now. Easy to install.. Had to make the Window kit smaller to fit perfect and it was pretty easy to do.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Didn't work for me!

    Posted
    Rhorn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was hopeful that this AC would work for me as it had for many others (based on the reviews I had read); however, the air conditioner was a major disappointment. We had to empty water from it every hour. Tried all recommendations to rectify the problem but to no avail. Best Buy was great in accepting it back. I purchased a window AC instead.

    No, I would not recommend this to a friend

    • Brand response

      JMATEK

      Hello, this model offers a continuous drainage option, which is recommended in areas with high humidity. The included drain tube can be connected to either the upper or lower drain (whichever is more convenient for your space). The water can then be continuously drained through the drain tube into a floor drain or bucket. JMATEK

  • Rating: 5 out of 5 stars

    Nice product

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This was my first portable air conditioner I have purchased. I just got replacement vinyl windows and was concerned with a window air conditioner in my bonus room. Great choice. I would buy it again. No need to empty that condensate tank as it dries itself. Looks nice too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cools quickly and well!

    Posted
    muse1712
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This portable AC has saved my life this summer! One of the hottest in Colorado history, upper 90s every day! Too hot. But with this neat AC I am able to sleep comfortably. Worth every penny. Delivered right to my door, no delivery charge. I was able to get it running all by myself!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great A.C. unit

    Posted
    Psyga
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It's a great A.C. unit that's well made and cools quickly. It's a little bigger and heavier than what I originally thought, and the air intake hose requires more room. But this also means that it's a robust piece of hardware. Also the window bar comes with an extension so it could be fit vertically or horizontally. Overall highly recommended. I wish I bought one sooner.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A little tricky to install but well worth it

    Posted
    Smalls
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We purchased this AC for our kitchen that has a double oven, so it gets super hot. It definitely helps cool down the large kitchen even when the doors are open. Obviously with the doors open it take a while longer but it was a good purchase. Connecting the exhaust was tricky and some of the pieces were damaged at initial purchase - but I was able to work around that - so couldn't give it 5 stars

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very effective cooling

    Posted
    CrazyTrain
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My mother has not had the luxury of owning an air conditioner for several years. I purchased this unit to help cool down her living room and increase her comfort level during the recent heat wave in So Cal. This was a welcome relief. Surprisingly, it's not too loud and is effective and requires minimal maintenance.

    I would recommend this to a friend

    • Brand response

      JMATEK

      Thanks so much for your review! We're very happy to hear that you're mom is satisfied with the cooling performance and maintenance level of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your thoughts with us. JMATEK

  • Rating: 5 out of 5 stars

    One summer down.

    Posted
    DingusKhan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The product is very portable and I love the performance of the different settings, whether it's in my bedroom or the living room. The only gripes have been that I've had some trial and error with the dehumidifier drain ports, the rigidity of the exhaust hose, and the plastic pieces which are supposed to seal the open parts of the window.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Filled the need

    Posted
    Al1440
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This unit is in a second story bedroom to supplement the A/C in the house that has difficulty cooling the upper level. We were very pleased with it's performance. Cooled the room (160 sq ft) down very quickly and kept it that way. Read the instructions carefully and you should not have any installation problems.

    I would recommend this to a friend