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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 2.8 out of 5 stars with 8 reviews

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13%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Cons mentioned:
    Noise, Water refill

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the plus side - it'll cool and humidify the air; control panel offers lots of options On the down side - ridiculous amount of time having to refill the water and ice containers; requires a lot of water to work; have to have a large enough open window for air to come in and be cooled; noisy!

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry for the inconvenience caused to you because of this portable evaporative air cooler. The water tank can hold a maximum of pints of water, and hence will take some time to fil up. These units work best in areas with a dry climate with humidity levels of below 50-60%. They also require ample cross ventilation along with dry heat for optimal cooling. The effect of cool air best felt when placed near an open door or a window. Please feel free to write to us at usinfo@jmatek.com or call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), with the reference code number BBC0717. We look forward to making this right for you. Thank You ! JMATEK

  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It leaks from the back. Works okay, when it’s not too hot. 100 degrees up doesn’t feel cold gotta keep refilling ice to stay cold.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability, Price

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece Of Crap. I lost 300.00 buying this. Lasted 5 days of minimal use. Stupid me can't return it, due to using it after the trturn period expired.

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry for the inconvenience caused to you because of this portable evaporative air cooler. Our units are covered by a 1- year limited warranty, which means you could be eligible for a replacement/warranty exchange if the unit is found to be manufactured defective and was purchased new. Please do get in touch with our customer support team at usinfo@jmatek.com or call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), with the reference code number BBA0829. We look forward to making this right for you. Thank You ! JMATEK

  • Pros mentioned:
    Humidifier

    Rated 3 out of 5 stars

    Hmm... its not bad but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works if you are looking for humidifiers that serve as OK air coolers.

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry to hear this. Our portable evaporative air coolers work best in areas with a dry climate, with humidity levels below 50-60%. These also require ample cross ventilation along with dry heat for optimal cooling.
      Our customer support team will be able to look into all your concerns and troubleshoot for you. Please feel free to give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBC0720. We look forward to making this right for you. Thank You ! JMATEK

  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Beware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase. Worked wonderfully for exactly 3 months then stuck on defrost. Rip off

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry for the incovenience caused to you because of this portable evaporative air cooler. Our units are covered by a 1- year limited warranty, which means you could be eligible for a replacement/warranty exchange if the unit is found to be manufactured defective and was purchased new. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please feel free to write to us at usinfo@jmatek.com or call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), with the reference code number BBB0907. We look forward to making this right for you. Thank You ! JMATEK

  • Cons mentioned:
    Not cooling

    Rated 4 out of 5 stars

    Swamp cooler. Cools like a fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good fan I thought it would cool my garage down but no Puts out the coolness of a fan I decided to keep it anyways

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. Our units work best in areas with a dry climate, with humidity levels below 50-60%. These also require ample cross ventilation alogn with dry heat for optimal cooling. Please feel free to write to us at usinfo@jmatek.com for more assistance and information from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Cons mentioned:
    Not cooling

    Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it. It was too late for me to return. In the summer it does not work well.

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are sorry to hear this. Our portable evaporative air coolers work best in areas with a dry climate, with humidity levels below 50-60%. These also require ample cross ventilation along with dry heat for optimal cooling.
      You may need to chack the environment conditions of teh area you are operating the unit in, in order to ascertain why it did not cool the way it should have. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please feel free to give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBA0814. We look forward to making this right for you. Thank You ! JMATEK

  • Rated 5 out of 5 stars

    Excellent, does it’s job well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great spot cooler for Arizona desert. Holds good amount of water and you can even put ice!

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK