Customer Ratings & Reviews
- Model:
- CO25AE
- SKU:
- 8478116
to a friend
Customers are saying
Customers are impressed with the product's portability and compact size, but some have expressed concerns about its cooling efficiency and noise level. While a few users found it to be noisy, others appreciated its effectiveness in cooling small spaces.
This summary was generated by AI based on customer reviews.
Air conditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The water stays in the bottom a long time. Hardly have to fill it.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
- Cons mentioned:Cooling
Complete waste of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off this item is not made by Honeywell! Honeywell sold the rights to a 3rd party Jmatek who does not represent the Honeywell brand well at all. This Honeywell Swamp Cooler will regularly start leaking and expel all 5 gallons onto your floor. My hardwood floors are completely and totally ruined. Being that I had no longer had a receipt and it had been longer than 30 days I reached out to Honeywell for support because there name is on the unit. Honeywell offered zero help or support instead referring me to Jmatek and mentioning hopefully they would make an exception for me. $300 wasted on this swamp cooler and an entire room of hardwood floors. I have no recourse in getting my money back and Jmatek will only discuss replacing the unit. But, I have seen multiple reviews about the leaking issue so a replacement is no good. I am out $300 dollars and Honeywell refuses to help in the slightest. Do not make the same mistake I did. Buy any other swamp cooler, just not a Honeywell!
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you because of this portable evaporative air cooler. You may need to check the level of water in the water tank. Filling the water tank above the maximum level water mark, may lead to spillage and leakage. Our customer support team will be able to assist and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBA0809. We look forward to making this right for you. Thank You !
Returned it - it spat water & drenched the carpet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must have got a dud. I returned it the next day as It spat water & drenched the carpet. I bought an Arctic Cove EVC500 instead. The Arctic Cove and Honeywell share some parts - the water fill door & ice tray area are identical. Honeywell has a water level indicator but the Arctic Cool does not. The Honeywell is a bit smaller and has a (harder to reach) drain plug underneath while the Arctic Cove has a drain plug at the bottom of the back wall. The Honeywell filter is held in place by 4 screws while the Arctic Cove filter hinges out without need of a screwdriver.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Hi, This is definitely not what you should expect, and we appreciate you sharing your experience with us. We take this very seriously as we continue to develop and enhance our Evaporative Air Coolers. Thank you.
Was OK at First...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine...for the first year. Now it just fumes out high humidity. Does anyone know how to fix it?
No, I would not recommend this to a friendBrand response from JMATEK
Posted .Oh no, we would be happy to help out. Can you give us a call at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday – Friday so we can further assist? We look forward to working with you to help make this right.
Works Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know why some people are so negitive. This unit works great in my 15x15 shop!
I would recommend this to a friend- Cons mentioned:Cooling
it's just a better fan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basically it's just a fan. An overpriced fan. It makes it a little cooler but it's not worth it. I am returning it.
No, I would not recommend this to a friend Nice N cool
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice n cool! Great on a hot day. No ice needed. Great deal
I would recommend this to a friend