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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 14 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers have good things to say about the 70 pint Smart Wi-Fi Energy Star Dehumidifier's humidity control capabilities. Many appreciate its effectiveness in reducing moisture levels in large spaces, keeping humidity at a desired level, and doing so quietly. The dehumidifier's ability to maintain a comfortable humidity level is frequently praised. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Humidity control

    Rated 5 out of 5 stars

    Honeywell To The Rescue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic unit! My industrial size unit, is low on freon, but uses R22. It's literally junk now, and would cost $2700 to replace it (pictured behind the Honeywell). The Honeywell is working extremely well, it's draining directly into my sump. It's been working for several weeks, and brought my music studio's humidity down to where I prefer it. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Silent which beats my last one. Container capacity also is quite impressive, I wish the drain hose to the sink had been longer I will purchase my own piping to suit my needs

    I would recommend this to a friend
  • Pros mentioned:
    Humidity control

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do my homework I wanted a unit which would reduce the humidity to help with the musty smell and this was a great choice. It removed so much moisture it kept filling the bucket I just hooked up the drain hose and now it is effortless I can even control it from my phone You can’t go wrong with this Honeywell 70 pint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dehumidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quiet machine. Easy hookup, I would buy a hose to connect. The one they supply is garbage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a late review. After using this 24-7 for over 1 year, it has performed perfectly! If by chance it dies, I wouldn't hesitate to buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must for high humidity areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is easy to set up and works well a must have for Florida

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi feature is super nice. Everything works great and I get an alert on my phone when the bucket is full and ready to dump.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heats up

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dehumidifier heats the room while it's running. I should have returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dehumidifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Small size fits in my cellar perfectly and the musty odor is gone.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review, Lisa! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item as it was recommended by Consumer reports. We had to return the item as it froze up after a short time of using it. We replaced it with a second one and had another problem too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far, 5 year limited warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for 4 days, and drained H2O into bin. Later, we drained into hose/basement area. Just needed to adjust front of it up an inch. Digital setting for humid. level. 5 year limited warranty, so did not add Best Buy warranty. Has defrost, and no pump (we don't need a pump, since not dumping up into sink).

    I would recommend this to a friend
  • Pros mentioned:
    Humidity control

    Rated 5 out of 5 stars

    Quiet and efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived carefully packed, easy to set up, quiet and efficient. I run it in my basement, and it quickly got it to the humidity setting and want and quietly keeps it at that level.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 3 out of 5 stars

    Bad customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The humidifier is good, but forget any customer service expectations from Honeywell. Firstly, it looks like they have outsourced customer service, and they are just bad. There is no phone number to contact. They ask to fill out an online inquiry form, but no one responds. I am disappointed that the unit is not working and that I have nowhere to go to get the issue resolved.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 2 years ago. Machine gave me an E3 error and now no longer works (even after filter cleaning). Really disappointing.

    No, I would not recommend this to a friend
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