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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 3.9 out of 5 stars with 87 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are impressed with the cooling power of the 700 Sq. Ft. Portable Air Conditioner with Heat Pump, with many stating that it effectively cools large spaces. They also appreciate the easy setup process, with some users mentioning that it can be completed by one person. However, some customers have noted that the unit can be noisy during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 87 reviews
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Best AirCon ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fantastic, very simple and easy to install and use. Cools my area down to 66 degrees without a single glitch. Well worth the price and even when its 111 outside it's 66 inside and doesn't have to work that hard or that long to get it to and keep it there!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Ac

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 2 of them to help the central air. I haven't had a chance to test the heat side of the unit's. But the ac works well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not great!! find better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really hoping this would have helped my apartment with cooling. I have a 800 sq ft place and this has a 700 sq ft rating. I have another 300 sq ft ac in my bedroom and this does not cut it when the temp gets into the 90's let along the 100's its 88 on the ac temp it says when it's full blast. Thats with 2 ac's going in a 800 sq ft apartment.

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Hi JonC,
      Thank you for your review. The cooling efficiencies of these units are affected by environmental factors such as poor insulation in the room, or too much sunlight comign through the windows. There are ways that you can increase the efficiency of Portable ACs. Please give us a call at 1-800-474-2147 between 8:30 AM and 5:30 PM Monday through Friday or send us an email at [email protected] so we can help provide a solution for your room conditions. Our Portable Ac’s are covered by a one year warranty, so you might be eligible for an exchange/warranty replacement if the unit was purchased new. We look forward to making this right for you. JMATEK

  • Best Buy Employee

    Rated 1 out of 5 stars

    Item damaged and opened.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one, it came open, missing pieces and cracked. They sent me a replacement and that one arrived damaged as well. The fan was broken on the second one and makes a very loud whirling noise. I was going to use the parts from the replacement one on the original one and as I was installing it I noticed it was cracked. Horrible experience. I really wish it would have worked out.

    No, I would not recommend this to a friend
    • Brand response from JMATEK
      Posted .

      We are very sorry for the inconvenience caused to you because of these portable air conditioners. Sometimes, these units get damaged in transit, and that might explain why they arrived broken. Our units are covered by a 1- year limited warranty. Our customer support team will be able to assist and troubleshoot for you. Please do give us a call at 1-800-474-2147 between 8:30 AM and 5:30 PM Monday through Friday or send us an email at usinfo@jmatek with the reference code number BBA1105. We look forward to making this right for you. Thank you ! JMATEK

  • Pros mentioned:
    Cooling, Ease of use, Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job as intended. Easy to set up. Makes a room nice and cozy

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Works great but extremely difficult to move and up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything seems to be great about this appliance -once we were able to get it upstairs. My home is a cape cod style and my daughter has a 700 sq ft bedroom upstairs with the slanted ceiling and knee walls. It is so HOT up there, it is insane! Well this AC really has helped and she is definitely more comfortable. I am giving 4 stars bc the only issue I had is that this thing is very heavy and getting it upstairs was a bit difficult! It has what looks “handles” on the side but if you try to lift it with these fake handles, it can tip over. Be carful you don’t tip it when trying to maneuver into whichever location you need it. You will need 2 people or 1 extremely large strong person to move this thing! But it is an awesome appliance and works great once you get it to where you need it and set it up.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us.
      These units tend to get heavy due to the powerful compressor fitted inside, in order to cool the space you need them to. We do understand the inconvenience you must have faced in moving the portable air conditioner to the required area. Please feel free to write to us at [email protected] for any product/installtion related assistance.
      If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great ac unit , pricey but worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in my 32 foot 5th wheel and was having trouble finding a fan motor replacement for my rooftop AC unit . I decided to buy this unit and I am so glad I did . I chose to put it in the living room as it is the largest space with two slide outs and it cools that space down which is about 20' x 14'. The heat pump is great too , window adapter is heavy duty also and fit in one of the small trailer windows and just used a little white duct tape to seal it up . Very quiet too and moves a lot of air

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your detailed review, Dave! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Our Portable AC's use dual motor technology which means lower noise levels. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Not super loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got around to putting the ac unit together and it’s not quiet but it’s not loud which is a big change from my previous unit. It cools very well I woke up like a popsicle. I would recommend this unit, please note the tube isn’t very long so measure before you purchase and see if you need a longer one or an adapter.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us.
      Our Portable AC's use dual motor technology which means lower noise levels. The length of the exhaust hose is scientifically determined, keeping in mind the amount of hot air the unit can let out, and we do not recommend extending it. You can place the unit on a higher platform, if the exhaust hose does not reach the window.
      Please feel free to call us at 1-800-474-2147 between 8:30 AM and 5:30 PM Monday through Friday or send us an email at usinfo@jmatek with the reference code number BBD1205. Our customer support team can assist you with installation options.
      If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Reliable and does the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far , so good. This unit has all the settings you might need , no matter the weather, you can use it as dehumidifier, as a fan, AC or heater. Easy to set up. Only thing , it is not as quite as I thought would be, but the noise it makes it won't bother your sleep at all. I got my first electricity bill, and I was astonished, my bill was about the same as last month.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Setup

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and does really good on keeping my main area cool.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Please feel free to write to us at [email protected] for any product related assistance. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Cons mentioned:
    Hose length

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for our 515 sq ft apt! Would like hose to be longer but with some moving around it’s a great fit!

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. The length of the exhause hose is sciencetifically determines, keeping in mind the amount of hot air it can expel. We do not recommend lengthening it. Please feel free to write to us at [email protected] for any further assistance. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Florida

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in Florida and wanted a back up for our central air. It keeps the room cool. My only comment is that it is very heavy to move.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. These units tend to get heavy due to the compresors fitted inside in order to cool the space you need them to. Please feel free to write to our customer support team at [email protected] for any product related assistance. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Honeywell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great heats up or cools down fast. Easy installation.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    good heating/cooling.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works good. Was difficult setting up hose into window. This is a 2 man job and had to use a few screws to hold it in place correctly, but once that was done we turned it on and it cools and heats very good. Only thing I had to do to use in heating mode was to buy flexible tubing and hook up to bottom drain and drill hole into wall to outside to allow moisture to drain constantly. Otherwise I would have to drain it several times daily. Other than that it works great. I live in a 600+ square feet trailer with one bedroom and if I leave the bedroom door open, it seems to keep it comfortable in here.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Cool air conditioner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air con is amazing! I sometimes wake up at night shivering because it's so powerful! It's a little loud, but it isn't too bad. I like that it is a heater too, although l don't know if I'll need it since l an in Texas!

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you Steelbook,
      We are happy that you are enjoying your Honeywell Portable AC. If you haven't already, remember to register your unit at the HoneywellAirComfort website! thanks JMATEK

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Keep me cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it cools my room fast but my electric bill is high now

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Like any other electrical device, this unit will consume electricity, thereby adding to the existing bills. Please feel free to write to our customer support team at [email protected] in case of any assistance. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Rated 4 out of 5 stars

    HONEYWELL PORTABLE A/C WITH HEAT PUMP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaces my LG portable a/c heat pump that failed. This unit has a/c, heat, dehumidifier and fan. I use this unit in my garage. The fan is not as strong as my old LG. This unit has a additional plastic cover over the 5 inch exhaust when used as a dehumidifier. I connect a clear hose to the top and bottom of unit for draining water from this unit like my LG unit. this is a single exhaust pipe unit. The remote is thin and small. I use a velcro to attach remote to the side of the unit. I mainly use the unit for removing the humidity in my garage to protect my tools from the bare concrete floor. The garage is a single car garage under my home. This is a third unit of a portable heat pump that I use in my garage. My water drain hoses are put into a automatic drain pump for my hot water heat pump drain system which is connected to the outside. The best buy extended warranty has been changed that only covers for the first two years and after that a discounted service charge by buying the yearly total care product protection not as good as the individual four and five year product protection before this which was better than the total product protection 2022 offered by the geek squad.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review and feedback! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. The primary function of this unit is to cool. This unit will not work as efficiently when used solely as a dehumidifier or a heater. Our customet support team will be able to look into your situation better and assist you. Please feel free to write to us at [email protected]. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Cons mentioned:
    Hose length

    Rated 4 out of 5 stars

    Great addition to our game room.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far seems to work well. My only complaints are the hose could be longer and it is a little more difficult installation for a slider window. But still manageable.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review, Scott! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. The length of the exhaust hose is scientifically determined, keeping in mind the amount of hot air it can expel. We do not recommend lengthening it. Our customer support team will be happy to assist you with any installtion related concerns. Please feel free to write to us at [email protected]. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ac has been awesome! Quiet, cools quickly, and simple to use. We’ve had it a few weeks and it keeps the den cool. Well worth the purchase! We had a previous portable ac by a different brand and it took a while to cool and was very loud.

    I would recommend this to a friend
    • Brand response from JMATEK
      Posted .

      Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Our units make use of dual motor technology, making them quieter than most others in the market. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! JMATEK

  • Pros mentioned:
    Cooling, Setup

    Rated 5 out of 5 stars

    Good Choice!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this a/c unit. It works great and is able to easily cool down my apartment. Very easy to set up.

    I would recommend this to a friend
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