Customers admire the 400 Sq. Ft Portable Air Conditioner for its efficient cooling capabilities and easy setup process. Many users have praised its quiet operation, while a few have noted a high-pitched noise. Some customers have also experienced issues with the remote control not functioning properly.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 54 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great product!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product easy to set up. Easy to use. I highly recommend this product
I would recommend this to a friend
Cons mentioned:
Remote control
Rated 4 out of 5 stars
Portable A/C
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Came with defective remote control, store could not exchange just the remote since they didn't have this in stock. Contacted Honeywell and they never replied back. The unit itself works really well, otherwise would have rated this lower (like 3 stars)
This review is from Honeywell - 9,100 BTU (ASHRAE)/6,100 BTU (SACC) Portable Air Conditioner - White/Silver
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. May we request you to please get in touch with our customer support team again, at [email protected] or call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), with the reference code number BBD0803. Our customer support team will be able to assist you with the remote control. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Cooling, Ease of use
Rated 5 out of 5 stars
So far so good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to unpack. Instructions were straightforward. The window kit worked as described. I needed some foam weatherstripping to get a good seal between the window frame and the window kit but that was not an issue. Cools very well.
This review is from Honeywell - 400 Sq. Ft Portable Air Conditioner - White/Black
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Cooling
Rated 4 out of 5 stars
Indoor A/C
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works good really easy to set up and cools fairly fast
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Please feel free to write to our customer support team at [email protected] in case of any assistance. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Air Conditioner
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item was easy to set up, and works really good
This review is from Honeywell - 400 Sq. Ft Portable Air Conditioner - White/Black
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Rated 4 out of 5 stars
Good unit, happy to not be cooking in the house
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It keeps a large area cool enough to be comfortable. I had hoped to get a 2 hose system, but they are hard to find. This one has been keeping the upstairs cool as needed.
This review is from Honeywell - 9,100 BTU (ASHRAE)/6,100 BTU (SACC) Portable Air Conditioner - White/Silver
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Please feel free to get in touch with our customer support team at [email protected]. We will be able to assist you with the availability of the dual hose models. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Rated 3 out of 5 stars
Decent
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked decent. The attachment going out the window was too short so it kept turning it into a direction away from where we wanted it. Had to dump the condensation reservoir out a couple times daily.
This review is from Honeywell - 9,100 BTU (ASHRAE)/6,100 BTU (SACC) Portable Air Conditioner - White/Silver
No, I would not recommend this to a friend
Pros mentioned:
Cooling, Noise level
Rated 5 out of 5 stars
Awesome
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it, works great cools whole bedroom fast. The exhaust is quite so not imposing on neighbors. Easy installation, would recommend this A/C
This review is from Honeywell - 9,100 BTU (ASHRAE)/6,100 BTU (SACC) Portable Air Conditioner - White/Silver
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Cooling
Rated 4 out of 5 stars
Works good needed to modify vent to casement windo
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This works in the interim. Still had to vent outdoors. I was looking for an economical fix but have not been able to confirm if my electric bill was impacted
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review, Scott! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. All portable air conditioners need to be vented through an exhaust hose, in order to let out the hot air. Please feel free to write to our customer support team at [email protected] for any product related assistance. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Cons mentioned:
Remote control
Rated 1 out of 5 stars
Horrible Portable AC
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this 6 months ago and it’s dead. Has error code FF. Looked up the code, did the recommended steps to resolve the problem and nothing. The remote stopped working after 3 months.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
I think it’s a great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, except that it came a bit damaged, still waiting on an e-mail response back from the company and to hopefully receive a new hose. It works fairly well with the state it’s in. Pretty sure I would give it five stars I think, if the hose didn’t come damaged.
This review is from Honeywell - 9,100 BTU (ASHRAE)/6,100 BTU (SACC) Portable Air Conditioner - White/Silver
I would recommend this to a friend
Brand response from JMATEK
Posted .
We are sorry to hear this ! Sometimes, due to their weight, these portable air conditioners get damaged in transit and that might explain why the hose was not what it should have been. Please do get in touch with our customer support team at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBC0821. We look forward to making this right for you. Thank You !
Pros mentioned:
Cooling, Noise level
Rated 5 out of 5 stars
Great portable AC unit
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Grest portable AC unit. Not loud, cools a hot room fast. Highly recommend.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Our units make use of dual motor technology, making them quieter than most others in the market. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Portable AC
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up, easy use! Perfect size for us, so glad we went with Honeywell.
This review is from Honeywell - 400 Sq. Ft Portable Air Conditioner - White/Black
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Cooling
Rated 4 out of 5 stars
cool
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
bought for work works very good help when it gets to hot
This review is from Honeywell - 400 Sq. Ft Portable Air Conditioner - White/Black
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review, Martin ! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Honeywell
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this product, especially, when I have dance performance or go camping.
This review is from Honeywell - 400 Sq. Ft Portable Air Conditioner - White/Black
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Rated 3 out of 5 stars
Portable
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loud but does good at cooling down my bedroom. Not happy with the overall performance.
This review is from Honeywell - 400 Sq. Ft Portable Air Conditioner - White/Black
No, I would not recommend this to a friend
Brand response from JMATEK
Posted .
We are sorry to hear about your experience with this portable air conditioner. Our units work best in enclosed, well insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. There could be other reasons for the unit to not cool- temperature setting could be too high, or the exhaust hose may need re-installation to avoid the heat from coming back into the room. Like any other electrical device, this portable air conditioner will create some sound when operating, due to the powerful compressor working to cool the space you need it to. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBC0612. We look forward to making this right for you. Thank You !
Pros mentioned:
Cooling
Rated 5 out of 5 stars
Amazing
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wow works extremely good as well as easy to put together. Definitely worth getting.
This review is from Honeywell - 9,100 BTU (ASHRAE)/6,100 BTU (SACC) Portable Air Conditioner - White/Silver
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Rated 5 out of 5 stars
Blows well
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the features. Blows nice. We have 1,066 sq ft upstairs and having 2 AC helps.
This review is from Honeywell - 400 Sq. Ft Portable Air Conditioner - White/Black
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Rated 2 out of 5 stars
Did not work
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It looked good but would not cool. I had to return it.
This review is from Honeywell - 400 Sq. Ft Portable Air Conditioner - White/Black
No, I would not recommend this to a friend
Brand response from JMATEK
Posted .
Hi BobinTX, We are sorry to hear that the unit did not cool and that you returned it. The air conditioner is designed to cool for the space it is marketed for, and the cooling efficiencies of portable AC units are affected by environmental factors such as the amount of sunlight coming into the room and insulation from the outside. Sometimes a larger BTU capacity may be required for more demanding spaces that may collect more heat than others. Please do contact us if you would like help to troubleshoot and our product experts can help you to choose the right model and capacity to fit your room needs. Email us at [email protected]. Thanks.
Rated 1 out of 5 stars
400 DOLLARS DOWN THE DRAIN!!!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
THIS PORTABLE AIR CONDITIONER STOPED WORKING 13 MONTHS AFTER I BOUGHT IT, ONE MONTH AFTER WARNTY RAN OUT. BEST BUY TOLD ME SORRY IT WOULD COST MORE TO REPAIR IT THAN BUYING A NEW ONE!
No, I would not recommend this to a friend
Brand response from JMATEK
Posted .
We are sorry for the inconvenience caused to you because of this portable air conditioner. Our units are covered by a 1- year limited warranty, and that means you could be eligible for an exchange only if the unit is found to be manufactured defective. Our customer support team will be able to look into the concern in detail and troubleshoot for you. Please do call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBA0818. We look forward to making this right for you. Thank You !