Customers admire the 400 Sq. Ft Portable Air Conditioner for its efficient cooling capabilities and easy setup process. Many users have praised its quiet operation, while a few have noted a high-pitched noise. Some customers have also experienced issues with the remote control not functioning properly.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-54 of 54 reviews
Rated 1 out of 5 stars
Pass
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Honeywell air conditioner is not a good quality product! Honeywell HAD good products years ago. This machine was terrible from cooling to poor craftsmanship. RETURNED
This review is from Honeywell - 400 Sq. Ft Portable Air Conditioner - White/Black
No, I would not recommend this to a friend
Brand response from JMATEK
Posted .
We are sorry for the inconvenience caused to you, Sharon. We wish you had got in touch with us before returning the unit. Our portable air conditioners work best in enclosed, well insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBA0805. We look forward to hearing from you for any future purchases. Thank You !
Rated 1 out of 5 stars
Just don't bother.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did not cool out of box - the room just kept getting warmer and warmer, also this was loud. Very disappointed because this unit was advertised as being energy efficient and now I have to begin the search process again. Called Honeywell's customer service and after confirming I was using it in a recommended room size and followed the set-up instructions completely, they recommended returning it to the retailer.
No, I would not recommend this to a friend
Brand response from JMATEK
Posted .
We are sorry to hear this ! This is not what you should expect from our portable air conditioners. Sometimes, due to their weight, these units get damaged in transit, and that might explain it did not cool out of the box. These units are covered by a 1-year warranty, which means you could be eligible for a replacement if the unit is found to be manufactured defective and was purchased new. Our customer support team will be able to assist and troubleshoot for you. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBA0509. We look forward to hear from you. Thank You !
Rated 4 out of 5 stars
A/C
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Little loud when a/c kicks in. Cools quickly & efficiently
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. During the first few minutes of use, the air conditioner may sound louder because of the compressor starting up, but it gets steady after that. Please feel free to write to us at [email protected] for more assistance and information. f you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Rated 5 out of 5 stars
Keeping the bedroom cool!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Honeywell was an excellent purchase! I am so happy that I purchased it. I have been using it for 5 weeks and only needed to drain the water once. I love this small compact air conditioner for the bedroom.
This review is from Honeywell - 400 Sq. Ft Portable Air Conditioner - White/Black
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Cons mentioned:
Remote control
Rated 1 out of 5 stars
junk
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not too happy with this product.Asked for a new remote control The one with this thing does not work Asked will I have to drain water from the unit man told me no But I do. Not happy with it at all.
This review is from Honeywell - 400 Sq. Ft Portable Air Conditioner - White/Black
I would recommend this to a friend
Brand response from JMATEK
Posted .
We are sorry for the inconvenience caused to you. Our portable air condr itioners work on self evaporation and do not need to be drained unless operating in very humid conditions. You may need to replace the batteries in the remote control, as they tend to get weak after considerable usage. Our customer supoort team will be able to look into your situation better and assist you. Please do call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBA0812. We look forward to making this right for you. Thank You !
Rated 5 out of 5 stars
Best AC
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works wonderful and love it. the best buy I could have gotten
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Rated 1 out of 5 stars
Came out of the box defective
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Item came in defective, it really stinks when you live in a hot state and pay for something that does not work out of the box. Hopefully this is just a fluke and the replacement will be better
No, I would not recommend this to a friend
Brand response from JMATEK
Posted .
We are sorry for the inconvenience caused to you because of this portable air conditioner. Sometimes, due to their weight, these units get damaged in transit, and that might explain why it did not work out of the box. Our customer support team will be able to assist you with a replacement in such a situation. Please do get in touch with us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), with the reference code number BBA0429. We look forward to hear from you on how the replacement unit is performing. Thank You !
Pros mentioned:
Cooling, Noise level
Rated 5 out of 5 stars
air-conditioning
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product, easy to install, low noise and good cooling.
I would recommend this to a friend
Pros mentioned:
Cooling
Rated 5 out of 5 stars
Great portable air conditioner
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second purchase of a Honeywell portable air conditioner. Last summer I bought a bigger unit for the main part of the house. It worked so well that I bought a smaller unit for my bedroom. I haven’t used this unit yet!
This review is from Honeywell - 400 Sq. Ft Portable Air Conditioner - White/Black
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. We would love to know on how the second unit continues to perform for you. Please do write in to us at [email protected]. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Cooling
Rated 5 out of 5 stars
Good job
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This AC is very good and keep my room very cool. Thx u
This review is from Honeywell - 400 Sq. Ft Portable Air Conditioner - White/Black
I would recommend this to a friend
Rated 4 out of 5 stars
fair
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
it is what I was expecting,!!!!!!!!!!!!!!!!!!!!!!!!!!.
This review is from Honeywell - 400 Sq. Ft Portable Air Conditioner - White/Black
I would recommend this to a friend
Pros mentioned:
Cooling
Rated 2 out of 5 stars
Choose only when if you must.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this so I would not have to pay someone to install a window unit. What a mistake!
This is extremely loud. It cools if you are within a five foot radius.
Installation was straightforward and easy.
I do not recommend unless you have no other choices.
This review is from Honeywell - 400 Sq. Ft Portable Air Conditioner - White/Black
No, I would not recommend this to a friend
Brand response from JMATEK
Posted .
We are sorry to hear about your experience with this unit. Our portable air conditioners come with step by step installation instructions. Like any other electrical device, this unit will create some sounds when operating due to the powerful compressor working to cool the space you need it to. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency. At your convenience, please call our support team at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBB0621. We look forward to connecting with you so we can troubleshoot. Thank You !
Rated 1 out of 5 stars
dud
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
did not cool down the room - only the person sitting right next to it.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Good cooling but….
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Makes a high pitch noise and ac turns down at 65 degree not 61 and switches to low level from high Which wakes you up quit a bit. Older model kept going to 61 much better sleeping
This review is from Honeywell - 400 Sq. Ft Portable Air Conditioner - White/Black
No, I would not recommend this to a friend
Brand response from JMATEK
Posted .
We are sorry for the inconvenience caused to you because of this portable air conditioner. The unit might make a slight sound when the compressor kicks in, and this gets steady with time and operations. Our customer support team will look into all your concerns and troublshoot for you. Please do get in touch with us at [email protected] or call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBB0910. We look forward to making this right for you. Thank You !