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Customer Ratings & Reviews

Honeywell - AirGenius 5 Air Cleaner/Odor Reducer250 Sq. Ft. Air Purifier - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 721 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-8 of 8 Reviews
  • Rating: 2 out of 5 stars

    It Works, But

    Posted
    Brickz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Works great, removes dust, allergens, and odors. I have the short, fat non-oscillating version at my work... The filters on this unit are not washable, I thought I'd try this version to save money for my room at home. Well this unit DOES NOT have the option to turn it's lights off for sleeping... It also began making plastic-on-plastic noises when oscillating about a week after I got it, so I turned off oscillation. Now about two weeks later Its began making noises without oscillating.... NOT GOOD FOR WHERE YOU SLEEP!!

    No, I would not recommend this to a friend

    • Brand response

      ManufacturerTechSupport

      Thank you for sharing your experience. This is not what you would expect from a Honeywell product. We ask that you please contact us by emailing SocialSupport@kaz.com so we may address this for you. Thank you. HoneywellSupportTechnician

  • Rating: 2 out of 5 stars

    It doesn't help with cat smell

    Posted
    Dgpayne02
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It doesn't help with cat smell! I put three of these units in the litter box room where I have two litter boxes. I had read that they could absorb the smell and some people get really good reviews and fighting litter box odor. However I was very disappointed because we could still smell the litter boxes even with the sophisticated ofor absorbing towers and so I returned all of them. There ability to kill the smell is the only reason I bought them and since they couldn't do that it wasn't worth keeping.

    No, I would not recommend this to a friend

    • Brand response

      ManufacturerTechSupport

      We appreciate this feedback. We will share your experience with our team. Thank you. HoneywellSupportTechnician

  • Rating: 2 out of 5 stars

    Too loud

    Posted
    EMEF
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It had that awful smell for 24hr but that went away. Oscillating worked fine for 24hr then it started creeking and clicking every time. On top of a noisy fan that was too much to tolerate even if it does clean the air. I returned it. The Germ Guardian i bought at the same time though is awesome.

    No, I would not recommend this to a friend

    • Brand response

      Honeywell Support

      Hi there. Thank you for bringing this to our attention and leaving your feedback from your experience with this product. We are always looking for ways to improve our products and performance. Thank you again and have a great day. Honeywell

  • Rating: 2 out of 5 stars

    not as expected

    Posted
    littlebit92
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really expected a lot more from this air cleaner because of the specifications and other user reviews. It made a great fan! It says it will handle odors so I expected if I turned it to high when I was cooking that it would handle the cooking odors. It did not and I was very disappointed. For this reason I returned the unit.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Ineffective on pet hair

    Posted
    Blego
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Wife wanted a unit that said it would handle pet hair. It wasn’t the quietest we considered but really wanted to address pet hair. We have a cat that sheds year round. Ran the air cleaner on high for couple days straight - filters didn’t have any pet hair on them.

    No, I would not recommend this to a friend

    • Brand response

      ManufacturerTechSupport

      Thank you for sharing your experience. We would like to assist you with this. Please contact us at SocialSupport@kaz.com. Thank you. HoneywellSupportTechnician

  • Rating: 2 out of 5 stars

    works pretty well at first

    Posted
    Frankenbeans
    • My Best Buy® Elite MemberElite Member

    it definitely helps, but after a few months it became so loud that i barely ever use it anymore

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    over i can say it is not worth the money

    Posted
    az2nr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I thought it would help with my asthma but we hardly use it because of the odor that it gives off.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Unit was loud.

    Posted
    Tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Didn't care for this at all. Loud and didn't like the upright look of it

    No, I would not recommend this to a friend

    • Brand response

      ManufacturerTechSupport

      We appreciate your feedback. We are dedicated to providing quality products for our consumers. We offer a variety of Air Purifiers to suite different preferences. Please contact us by emailing ConsumerRelations@kaz.com in regards to addressing this concern or obtaining further information. Thank you. HoneywellSupportTechnician