Customers enjoy the Energy Star 30-Pint Dehumidifier's performance in reducing humidity and ease of use and programming. Many found it effective in controlling dampness, even in large spaces. However, some customers noted that the noise level could be noticeable. The unit's reliability appears to vary, with some experiencing issues after several months of use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
Pros mentioned:
Dehumidifier performance
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Excellent performance with a few shortcomings
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exceeds expectations but takes a while to understand how it works. I bought the dehumidifier for a basement. The humidistat seems to read high (humidistats are commonly inaccurate for many reasons but this one maybe be high just because of its location in the dehumidifier). Mine read 55% when other humidistats in the basement read lower -- 50 +/- 2%. The dehumidifier continues to dehumidify until the humidity reading is 5% below the set desired humidity and then it turns off until the humidity builds up so that the humidistat reading is 5% above the desired humidity (and then the dehumidifier compressor turns back on, etc.). Mine could never drop the humidity below 45% so I set my desired humidity at 55% -- which kept the humidity between a 50 and 60% reading at the machine and between 47 and 57% in the basement according to other humidistats place around the basement. I was very pleased that the machine's performance kept the humidity below 60% everywhere in my 1250 sq ft irregular shaped basement even on low fan speed. I would have given it a 5-star rating if the compressor ran a little quieter (seemed to get louder after some use) and the drain hose setup as specified by the manufacturer allowed for a longer hose (some people seem to run a longer garden hose with no problem, though). Based on the length of the power cord and the drain hose, I could only place it in one location in my basement. I still think it is the best value dehumidifier available because of the much longer warranty than other models and because of the ability to restart after a power outage so you can trust the basement will continue to be dehumidified even when on an extended absence. My one worry bead is that the manufacturer warns that the dehumidifier should not be restarted before a 3-minute wait period -- we have power interruptions that are shorter than 3 minutes.
I would recommend this to a friend
Rated 2 out of 5 stars
compressor did not survive
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice appearance. Rolls easily. Controls are easy to understand. Fan runs continuously. Unit manufactured by a partner company for Honeywell. The parts provided for continuous draining are very low grade – go to someplace like the big orange building supply store and purchase sprinkler system parts with vinyl tubing. I put the unit in my basement shop, setpoint at 35% during late winter, the compressor lasted less than two months. Best Buy was good to credit that purchase toward purchase of the 70-pint unit.
No, I would not recommend this to a friend
Brand response from JMATEK
Posted .
We are sorry for the inconvenience caused to you, and that you had to return the unit. Honeywell Dehumidifiers are covered by a 5- year limited warranty, which means you could be eligible for a replacement/warranty exchange if the unit is found to be manufactured defective and was purchased new. Please feel free to get in touch with us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBB0605. We look forward to hearing from you, in case of any future requirements. Thank You !
Pros mentioned:
Dehumidifier performance, Ease of use
Rated 5 out of 5 stars
Dehumidifier
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this
So easy to use
Works great
With it on rollers it goes where u need it
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Rated 5 out of 5 stars
Works great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for a smaller storage area and it really works good to manage the humidity. We have to empty the water a little more often with this one since the container is smaller but we plan to run it direct to the outside so that will help with that issue. Little pricer than we expected - way higher than our last one that was larger than this one.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Please feel free to write to us at [email protected] for more assistance and information from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Rated 5 out of 5 stars
Grandma Leda
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We never thought that we had so much humidity in our home until we bought this Honeywell Energy Star 30-Pint Dehumidifier with washable Filter
The company that put in our New Central Air Unit suggested to us to look into purchasing one and it was the best decision / purchased we ever made. Yes we would highly recommend it.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Rated 5 out of 5 stars
Quiet and efficient
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and is MUCH quieter than our previous dehumidifier. The noise level is about the same as a box fan running on medium, versus our old one that sounded like an air compressor. We can even tell how much more energy efficient this one is as well, actually saw a reduction in energy usage compared to last year!
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Cons mentioned:
Noise level
Rated 3 out of 5 stars
Quiet but small and stopped working in 5 months
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was quiet and worked until 5 months later when it suddenly stopped working. It is actually for a small space and not for the square footage as advertised. I ended up buying the biggest one for the basement which removes more moisture and much louder.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Fairly Quiet and Does the Job
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this dehumidifier because my house was 90% humidity at times, and it wasn't even the summer. So far, it's doing the job. I keep it downstairs in the living room. The bedrooms seem to increase 10% at night and then go down slowly during the day, so I It's doing it's job.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. We would love to assist you in cse you face any concerns with the functioning of the unit. Please feel free to write to us at [email protected]. Our customer support team will be happy to help. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good one.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
its for my grandaugther bedroom. Keep it cool during the very hot days. Did not use as dehumidifier yet. Was easy to install.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Dehumidifier performance
Rated 5 out of 5 stars
Nice medium sized unit.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works very well. It has filled the bucket twice in the first 24hrs of use.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Dehumidifier performance
Rated 5 out of 5 stars
Was delivered quickly, seems to work fine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with purchase. Seems to do a good job of reducing humidity in our basement.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Dehumdifier
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and easy to program. Very happy with purchase.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Cons mentioned:
Noise level
Rated 3 out of 5 stars
Dehumidifier
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
At times it’s loud and it’s new so I don’t understand why it’s so loud
No, I would not recommend this to a friend
Brand response from JMATEK
Posted .
We are sorry for the inconvenience caused to you because of this dehumidifier. Like any other electrical device, this unit will create some sounds when operating, due to the powerful machine working to remove the moisture from the air. This is normal sound. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBC0910. We look forward to making this right for you. Thank You !
Rated 5 out of 5 stars
Humidifier works well
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The dehumidifier arrived on time. The manual clearly stated
how to unpack and set up the humidifier. The humidifier
works well to remove the moisture from the basement.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Rated 5 out of 5 stars
Amazing
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works amazing! Highly recommend this product. Love the fact it comes with drain.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Rated 5 out of 5 stars
EdM
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Runs very quietly and does the job we need to be done
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Rated 1 out of 5 stars
Garbage
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s garbage. Do your research before wasting your sweat
No, I would not recommend this to a friend
Brand response from JMATEK
Posted .
We are sorry for your experience with this dehumidifier. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please feel free to write to us at [email protected] or call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), with the reference code number BBA0705. We look forward to making this right for you. Thank You !