Customers love the Smart WiFi Energy Star Dehumidifier's performance, quiet operation, and ease of use, frequently praising its WiFi capabilities. However, some users experienced issues with the drain hose length and the continuous fan operation, while others found the app functionality and price to be less than satisfactory.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,028 reviews
Pros mentioned:
Dehumidifier performance
Rated 5 out of 5 stars
Does wonders in my basement.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good dehumidifier. Works wonders in my basement and also comes with a self draining tube. Free app, unit can be controlled from your phone! Must have if you have humid basements.
I would recommend this to a friend
Pros mentioned:
Dehumidifier performance, Noise level
Rated 5 out of 5 stars
A workhorse
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Basement flooded and had to get a 2nd dehumidifier. I chose this model and am very happy with how well it works, how quiet it is and how well it, so far, has handled the work load of drying out our basement as well as maintaining the humidity level. I would definitely recommend this model.
I would recommend this to a friend
Pros mentioned:
Capacity, Noise level
Rated 4 out of 5 stars
Honeywell large 70 pint Dehumidifier
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Large 70 pint Dehumidifier. Quiet with top & front numerical current humidity reading. Instruction manual is not elaborate nor specific. Plastic shell & collection bucket thinly constructed. Older Kenmore was strongly built.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Our customer support team will be able to assist you with any installation/product related concerns. Please feel free to write to us at [email protected]. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Product!
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my dehumidifier! I use it in my basement, and it works perfectly to keep mold away and everything dry, even during the super humid summer months. It’s efficient, easy to use, and makes a huge difference in air quality. Highly recommend it for anyone dealing with humidity issues!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Keeps us comfortable
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased with how this unit operated right out of the box. Easy setup and began pulling the moisture out of the air immediately. I really like seeing the numbers on the face of the unit. I use it in a 1400 sf basement which shows 85 - 89 when unit is turned on. Within 3 hours, it is showing 44 - 49. After running overnight, it shows in the mid 30s which is very comfortable. (This is during Summer in Virginia so humidity levels are high). Water tank will fill overnight to level which automatically shuts the unit off. Easy to remove and empty the tank and reinstall it at which point unit automatically starts again. Unit is on wheels so can be easily rolled. I can also lift it with the carrying handle. Great unit.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Dehumidifier performance, Noise level
Rated 5 out of 5 stars
Honeywell, dehumidifier, outstanding product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you’re looking for a Dehumidifier, this Honeywell is outstanding, I’ve had zero problems with it. Quiet runs. Efficient looks good in Best Buy for your money number one.
I would recommend this to a friend
Pros mentioned:
Capacity, Wifi
Rated 4 out of 5 stars
So far, so good. Needs a handle on outside of tank
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros : Super quiet. WiFi works flawlessly. Large capacity.
Cons : Should absolutely have a handle on the exterior of the tank. Requires two hands to remove and has spilled water every time on the floor.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Your feedback about the handles on the door of the dehumidifier, is important to us as e continue to develop and enhance our units. Please feel free to write to us at [email protected] for any product related assistance or support. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Dehumidifier performance
Cons mentioned:
Drain hose
Rated 4 out of 5 stars
Would it kill them to give you a proper tube?
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivers on performace and is not too loud. Has a very minimal tank and the included hose for continual drainage is rather short ( only about 2 feet ).
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. The length of the drain hose is determined scientifically, keeping in mind the amount of water it can expel, using the force of gravity. We do not recommend using a longer hose. The water tank in the unit can hold a maximum of 14 pints of water. We do not have a unit with a larger water tank capacity. Please feel free to get in touch with our customer support team at [email protected] for more assistance and information. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Cons mentioned:
Drain hose
Rated 4 out of 5 stars
De humidified my basement
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked like it should. I tried to install the app but ran into a glitch so I never tried to reinstall it. I have a partly finished basement with access to 3 crawlspaces and this keeps the humidity down to 43-45 percent. The drain hose that comes in the box is worthless - buy yourself a regular garden hose like I did for external draining. The concern I have is that it runs continuously whereas previous dehumidifiers I owned shut off after reaching desired humidity level. However, those previous ones ran a lot anyway, so this is not a big deal. I am satisfied with this purchase.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. When the desired level of humidity is reached, the compressor of the unit will turn off, but the fan will continue to run, till an additional drop of 5% in the humidity level. You may need to check the set level of humidity, to ascertain why it runs continuously. You can use a standard garden hose or a 3/4th inch hose for continuous drainage as long as the length does not exceed 1 meter. Our customer support team will be happy to assist and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBD0926. We look forward to hearing from you. Thank You ! If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Dehumidifier performance
Rated 4 out of 5 stars
Good dehumidifier, Bad smart device
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The dehumidifier is fantastic, it works really well and has helped make our basement much more comfortable. The only reason I give it 4 out of 5 stars is because this is supposed to be a smart device, however the app that Honewell has designed to work with it is almost completely useless and has no integration with any of the already existing smart systems, at least not that i was able to find and link to. overall, great humidifier but the smart option is pretty much useless.
No, I would not recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Our customer support team will be able to assist and troubleshoot any concerns that you are facing with respect to the App. Please feel free to write to us at [email protected]. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
great buy!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
excellent product, I have a one story home and it can get really cold/humid at night and hot/humid during the day which causes me issues health wise, this works exceptionally well. only detail that I did not know beforehand is that this works like a heater (by design) so it is a bit of a challenge to use when it is warmer. still a worthwhile investment especially in the winter, if you need a warm arid environment. easy to use.
I would recommend this to a friend
Pros mentioned:
Capacity, Noise level
Rated 3 out of 5 stars
Large capacity but temperamental wifi.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this model over the wire cutter recommendation of the GE because it has a 70 pint capacity versus 50. The GE mines are quieter.
After spending close to half an hour trying to get it to work with the Wi-Fi through their iOS app, I finally gave up. Today is my second day using it and it keeps turning off for some reason. There's a good chance I will return it
No, I would not recommend this to a friend
Pros mentioned:
Dehumidifier performance, Noise level
Rated 5 out of 5 stars
Awesome Dehumidifier
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit is Awesome, from packaging to performance this unit is well worth every penny. The features are excellent, the unit is quite and great on energy consumption. I have it with the continuous
drain with no issues. This is the best out of the four units I have ever had.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After a year of use very pleased with this product. Quiet, efficient, effective. Keeps entire 1,500 square foot basement dry. Like the internet connection but don’t use it often.
I would recommend this to a friend
Cons mentioned:
Fan
Rated 3 out of 5 stars
Yeah it works, but misleading/wrong documentation
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does the job as dehumidifier, and continuous drain easy to set up.
But don't believe the manual regarding the fan: "The compressor will shut off once the relative humidity is 5% lower than your desired setting. The fan will
continue to run for up to 3 minutes to cool the motor and will then shut off. "
NO - fan runs continuously, meaning outside of hot & humid weather the unit will waste electricity and $$.
Waiting for mfr. support to offer a refund.
If BestBuy's return window was not a hilariously short 15 days, I would no longer own this.
No, I would not recommend this to a friend
Pros mentioned:
Noise level
Cons mentioned:
Drain hose
Rated 4 out of 5 stars
Works just fine
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The unit works fine , pulls the damp out of the basement and runs quietly. I must use it with the bucket which could hold just a tad more so I don't need to dump it so often.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Rated 4 out of 5 stars
Honeywell 70 Pint Dehumidifier OK
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Setup was easy. Instructions for connecting to wifi were not as clear as they could be, but the process was not as hard as some reviews made it sound. Once connected, I really like being able to monitor the humidity in my basement on my phone, and I can control fan speed and turn it on and off remotely.
It seems to struggle to keep my basement at 50 percent humidity, and my basement is less than 900 sq. ft, which is much less than the area it is advertised to handle. The fan has to be on high most of the time, and I'm a little concerned that it won't be able to keep it at 50 percent during the middle of the summer here in Maryland.
Some reviews found it noisier than some other models. Unless I open the basement door I can't hear it, and it's quieter than an air conditioner, even on high fan.
It works reasonably well, and I suspect you can't do much better with a residential dehumidifier of any brand.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Please feel free to get in touch with our customer support team at [email protected]. We will be able to assit you with any installation/product related concerns. Our untis work best in well enclosed spaces, with all doors and windows sht, not letting any new moisture in. You may also need to check for any additional sources of moisture in the room, in order to ascertain why the unit seems to struggle to keep humidity at bay. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Ease of use, Noise level
Rated 5 out of 5 stars
Pleased so far
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have only used this a month ….but are very pleased with it being quiet, easy to operate and easy to empty and replace the bucket….I’ll be very pleased if we get more than 2 years out of it.
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Noise level
Cons mentioned:
Drain hose
Rated 4 out of 5 stars
Quiet
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very quiet, wish the plug-in and drain hose lines were a bit longer. I replaced the drain hose with a longer washing machine drain hose
I would recommend this to a friend
Brand response from JMATEK
Posted .
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. The length of the power cord and the drain hose is scientifically measured keeping in mind the amount of water the unit can drain and power supply it can draw. We do not recommend extending the lengths. Please feel free to write to us at [email protected] for any assistance from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
Pros mentioned:
Ease of use, Noise level
Rated 5 out of 5 stars
Very quiet. Easy to set up.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very quiet. Easy to set up. Works well in our basement.