Customer Ratings & Reviews
- Model:
- TP70AWKN
- SKU:
- 6398263
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the Smart WiFi Energy Star Dehumidifier's performance, quiet operation, and ease of use, frequently praising its WiFi capabilities. However, some users experienced issues with the drain hose length and the continuous fan operation, while others found the app functionality and price to be less than satisfactory.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Drain hose, Fan
Quirky functionality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quirky functionality, unit does not turn off after achieving desired humidity level. Fan runs continually, wasting electricity. Drain hose way too short. Wifi app. does not seem to control the unit properly or as intended.
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry for the inconvenience caused to you because of this dehumidifier. There is a 5% threshold when the desired humidity setting has been reached. The compressor will shut off once the relative humidity is 5% lower than your desired setting. The fan will continue to run for up to 3 minutes to cool the motor and will then shut off. Operation restores once the relative humidity is 5% higher than your desired setting. The length of the drain hose is scientifically measured keeping in mind the amount of water it can drain using the force of gravity. We do not recommend lengthening it. Our customer support team will be able to look into all your concerns with respect to the Wi-Fi installation and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBC0727. We look forward to making this right for you. Thank You !
- Cons mentioned:Fan
Solid dehumidifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit has been operating in the basement for a few weeks and has pulled the humidity down to the set point range. The fan does not stop. Can use timer functions to turn it off on a schedule. Don’t have a feeling for reliability yet.
I would recommend this to a friend - Pros mentioned:Noise level
A Great Dehumififier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little pricey but a great unit. It runs pretty quiet (which was not a big requirement as I put in basement but good to know) and pulls a lot of water out of the air. I have the hose going into my sump pump well and there is a pretty steady flow of water.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Our customer support team will be able to look into any of your product related concerns and troubleshoot for you. Please feel free to write to us at usinfo@jmatek.com. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Noise level
Quiet and works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this running for a while now and it's super quiet. It removes a LOT of water from the air. Replaced an old one that was way louder and would not remove more then a cup of water a week at the end. This sucks the water out of the air as intended.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Our units make use of dual motor technology, making them quieter than most others in the market. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Dehumidifier performance, Noise level
Basement is Comfortable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quiet enough & efficient machine that does what it is supposed to do.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Ease of use, Noise level
Great Dehumidifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble and determine appropriate settings. Runs quietly and came with the drain hose.
I would recommend this to a friend Replacement for old unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace a Frigidaire unit that faithfully served us for 3+ years. By the way, I highly recommend purchasing the Geek Squad Plan on any dehumidifier as all brands are notorious for only lasting 3-4 years before they fail. I am on my 5th different one in 20 years. I have purchased protection plans on the last 3 and have been able to use them on all 3. This unit is in our basement of our brand new home and it does a great job. New houses are prone to extra humidity from the drywall etc. needing time to dry out so a dehumidifier is essential. This is set up to run right into our floor drain so it doesn't require any monitoring. Took about 5-6 days to reach the set humidity level but once it got there it has been maintaining it. Nor sure if it is 100% accurate but the basement does not feel damp at all. Love the large display on the front panel so I can see the humidity level at a glance. App. is handy but I don't really use it that much. It does work as far as changing the fan speed, humidity level etc. as long as you are on the same wi-fi network. Time will tell how long it will last but I have the 4 year protection plan so I am ready. Highly recommended.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Ease of useCons mentioned:Drain hose
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set-up and use. While tge included hose is not long it works for me and is great to have.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Good unit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet unit that is easy to set up and use. Air quality is better now.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Dehumidifier performance, Noise level
Does great job getting moisture out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and fairly quiet. Gets the job done. Easy to remove the water from the storage bucket.
I would recommend this to a friend - Pros mentioned:Dehumidifier performance, Noise level
awesome dehumidifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, is quiet and performs perfectly. I recommend this product
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Dehumidifier performance
Great for environmental control.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, actually impressed in comparison with my 220pint per day Sante fe, it actually outperforms it, so I bought another, and took out the big commercial unit. Im controlling humidity in a 600sq ft grow room. And for those that don't know the needs of that, let's just say they work extraordinarily well for their size.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:WifiCons mentioned:App functionality
Dehumidifier is ok, Wifi capabilities seems broken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall Dehumidifier works ok. It also comes with Wifi capabilities, but in order to use it, you have to use Honeywell-air-comfort mobile application. But using this app I'm unable to register. The basic user registration flow does not work! Unable to create a password! Also, seems this bug is at least 6 months old based on reviews for this wonderful application. Not cool at all! Hope the vendor will fix it soon. https://apps.apple.com/us/app/honeywell-air-comfort/id1473235421
No, I would not recommend this to a friendBrand response from JMATEK
Posted .We are sorry to hear about the inconvenience caused to you because of the Wi-fi set up for this unit. Our customer support team will be able to look into all your concerns and troubleshoot for you. please call us at 1-800-474-2147 between 8:30 am and 5:30 pm EST Monday – Friday, or send us an email at usinfo@jmatek.com, with the reference code BBB0524. We' look forward to hearing from you. Thank You !
- Pros mentioned:Dehumidifier performance, Noise level
Great for the large area that I have.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and is runs with little sound. Added longer drain hose and it works great.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Noise level
Great unit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely quieter than previous units used w the same capacity. Having Wi-Fi/Bluetooth abilities definitely make a better user experience, push notifications regarding full water bin or being able to change settings without having to physically get to the unit main benefits. Unit also doesn’t seem to run as hot or exhaust as much hot air.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. Our units make use of dual motor technology, making them quieter than most others in the market. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Wifi
Works great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rapidly removes moisture from rooms.. WiFi features not required but is nice to have. I highly recommend hooking up a drain hose unless you like dumping the water constantly.
I would recommend this to a friend - Pros mentioned:Dehumidifier performance, Noise level
Joseph
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the dehumidifier. Very quiet and very efficient.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Ease of use
Honeywell Dehumidifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to setup and control with app. Easy to dump when bucket is full. Only drawback is it does give off some heat when operating.
I would recommend this to a friend Good value; take care when you empty it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had about six dehumidifiers of various brands over the years and this one is the best so far. Knock on wood! It works as you'd expect it to with a couple of exceptions: 1) The "target humidity" control is not very sensitive. If you set it at 50% or something like that it simply keeps running. That's not a deal-breaker but it's contrary to what the instruction manual says. 2) No matter who manufactures these, they don't pay any attention to how difficult they are to empty. The water retainer is very difficult to aim accurately so if you're pouring into a sink or toilet, you're like to make a mess. It takes practice and finesse. Everything else is fine. It works very well.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. There is a 5% threshold when the desired humidity setting has been reached. The compressor will shut off once the relative humidity is 5% lower than your desired setting. The fan will continue to run for up to 3 minutes to cool the motor and will then shut off. Operation restores once the relative humidity is 5% higher than your desired setting. This might explain whyyou feel that the unit keeps running.
Al instructions to empty the water tank are mentioned in the manual. Please feel free to write to us at usinfo@jmatek.com or call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), for our customer support team to assist you further. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!
- Pros mentioned:Dehumidifier performance
Questionable if its actually 70 pint or just a 50.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one and it ran for 4 days then read a E3 gas leak code and wouldn't stay running anymore after that and had problems with the app set up, and there is no instructions on how to set up the app with the humidifier. Other then that I returned the one that wasn't working and am currently trying out another one that seems to be working good for now.
I would recommend this to a friendBrand response from JMATEK
Posted .Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Smart Dehumidifier. We are glad to hear you were able to return and use another unit that is working fine. Our customer support team will be able to look into all you product related concerns and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again!