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Customer Ratings & Reviews

Honeywell - T5+ Smart Programmable Touch-Screen Wi-Fi Thermostat - Black / Gray-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 92 reviews

  • 20%
90%
would recommend to a friend

Expert rating

Rating 3.5 out of 5 stars with 5 reviews

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Customer ratings & reviews

Page 1, showing1-9 of 9 Reviews mentioning:
wifi
  • Rating: 5 out of 5 stars

    Good product

    Posted
    Bigfoot
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very easy to install, hooked to WiFi easily very satisfied

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good WiFi thermostat

    Posted
    Mrtexas
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Installed a new HVAC so selected this thermostat, had a little trouble setting up but got it up and running

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great thermostat

    Posted
    Din85
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Amazing low priced thermostat, works wil with wifi.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Easy setup

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy to use easy to set up. Great price was able to find it while it was on sale. Great features for Wi-Fi and controls while vacationing .

    I would recommend this to a friend

    • Brand response

      Honeywell Support

      Hi Mike,
      Thank you for the rating of our Honeywell T5+ Smart Programmable Touch-Screen Wi-Fi Thermostat. We appreciate the time you took to share your feedback and to give us the opportunity to make improvement for future products. We’ve shared your comments with our Engineering and Marketing teams. Thank you for helping us make the Honeywell better. -Joey Honeywell

  • Rating: 5 out of 5 stars

    Fantastic thermostat, and the best value out there

    Posted
    JohnnyV
    • My Best Buy® MemberMember

    All things considered, this is a fantastic unit and probably the best WiFi thermostat for the money out there. AND the fact that it comes with a c-wire adapter makes it a steal! It's got great features--geofencing, time scheduling, voice control with Siri, Alexa, Google, etc., temperature alerts (which is really nice if you're worried about freezing pipes like I'm in Minnesota), intelligent comfort and smart response learning, and the Honeywell Home app is great. It was breeze to set up, even without a c-wire, and it looks GREAT on the wall. It does not have remote temperature sensors/multi-zone and motion detection-but to me, those features don't make sense or add value for most people. There were a few WiFi disconnect issues when I first set it up (as some other reviewers noted) , but after a day or two it seemed to better calibrate with the wifi and auto-downloaded a firmware update which seemed to help and fix the issue. It works perfectly now with an occasional brief disconnect once or twice a month--which is completely normal. Tip: Make sure you closely follow the included easy instructions (especially if you need to install the c-wire adapter), and there are some helpful Honeywell videos on their support site too. I'm extremely happy with my T5+ WiFi thermostat. Great Job Honeywell!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Never again

    Posted
    Charlie
    • My Best Buy® MemberMember

    This is my third Honeywell wi-fi thermostat and the first one was trouble free but 2 and 3 were bad. I kept having trouble with them losing wi-fi connection. I bought a Nest and it's been great. I should have bought a Nest in the first place.

    No, I would not recommend this to a friend

    • Brand response

      Honeywell Support

      Hi Charlie, we understand it can be frustrating when a product doesn't work as expected. If the thermostat continues to lose WiFi connectivity we want to ensure proper installation and router settings. If you have any additional questions about our thermostats, please reach out to us at 1-800-633-3991. Have a great day! Honeywell

  • Rating: 5 out of 5 stars

    Great WiFi thermostat

    Posted
    Folgers
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I like the ability to turn the temp up or down while we are away. It's also nice to adjust the temp from the recliner. That does sound lazy doesn't it? It's still a nice feature though. Lol

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great WiFi thermostat for the price

    Posted
    JakJak
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This thermostat was somewhat to install as a replacement for my existing non WiFi Honeywell. Their universal mounting plate is somewhat small so fat fingers will need a little more time and patience. My system has an electric heat pump with emergency heat and A/C. Simply match the wires to the colors and letters from the existing installation to the new one and that's it. With this setup however you WILL need to perform a manual setup so keep the instructions handy. I also have a Honeywell Smart Color thermostat but it doesn't use the same account/app as this one. Honeywell should unify their thermostats so there is a single interface to control them. I don't like switching apps for each device.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Sleek Design, Fewer Bells and Whistles

    Posted
    Silver
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased two of these, one for my upstairs HVAC unit and one for my downstairs HVAC unit. With no prior experience I installed them myself using the included instructions, and it went fairly smoothly. I like that they include label stickers for the wires in your wall in case they are not color coded. Connecting to my wifi was also simple. I love the look of the thermostats--very sleek and minimal. The footprint of these are smaller than traditional thermostats, so I'll have to add a little touch up paint to the newly exposed wall area. The thermostats themselves are easy to use, but the app could use some improvement. My main gripe is that you can only use the schedule feature or the geofencing feature, not both. It would have been nice to be able to program a schedule, but then still have the geofencing kick in as a backup when you're away outside of the scheduled hours. Overall I think this thermostat is an excellent, cost-effective alternative to the higher end wifi thermostats out there.

    I would recommend this to a friend