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87%of customers recommend this product.

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    • Brand Response

      ManufacturerTechSupport 

      October 24, 2014

      Thanks for taking the time to write a review! I would recommend running the unit for a couple of weeks. After a couple of weeks, look at the pre-filter. You should see dust, hair and other particles . trapped in the filter. If you are still not satisfied with the unit, please contact our customer support team and they will help you out.You can reach us by calling 800-477-0457.HoneywellSupportTechnician